Sold by: DeepScribe
DeepScribe is the first enterprise-grade and fully customizable, automated AI medical scribe.
4.1
Overview
With DeepScribe, healthcare organizations can provide their clinicians with an AI scribe that can be customized by each specialty group and by each individual clinician. Unlike other AI scribe companies, DeepScribe is 100% customizable, empowering clinicians to create complete and accurate documentation that best suits their needs - all while saving up to 4hrs a day and removing administrative bottlenecks. Not only does DeepScribe improve the well-being of clinicians, it has also been proven to improve patient care, as well as increase revenue and reimbursement.
How to Easily Use DeepScribe:
After downloading the DeepScribe app on their iPhone or iPad, the clinician chooses their patient on their calendar and clicks the button to start recording their natural conversation. DeepScribe is ambient,and runs quietly in the background, transcribing the conversation in real time. Once the patient encounter is done, the clinician simply stops the recording and requests the notes to be scribed. DeepScribe's powerful AI then starts to generate medical documentation directly within athenahealth, as quickly as within a few seconds, in the customized format that the clinician has specified to use and with only medically relevant information. The clinician then simply reviews and signs off!
DeepScribe Results:
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As low as 1.6 minute chart closure time
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As high as 75% reduction in documentation time
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Potential to see 2 extra patients per day
Why DeepScribe:
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DeepScribe is the first AI Scribe to generate personalized, specialty-specific notes within seconds of completing a visit. Personalization and continued customizability also allow health systems to further meet compliance needs and push their strategic initiatives forward.
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DeepScribe is a 100% ambient documentation solution, meaning clinicians are not required to dictate nor do they have to use annoying wake words (ex: Hey DeepScribe...).
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DeepScribe provides enterprise-grade security. Our security standards, including HIPAA compliance, end-to-end encryption, de-identified patient data, multi factor authentication and limited user access, ensure that no matter the size of your organization you can trust DeepScribe with sensitive information.
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DeepScribe is reliable and trustworthy. Thousands of clinicians and some of the largest healthcare systems in the United States have trusted their medical documentation with DeepScribe, which makes us the World's most widely adopted AI medical scribe solution.
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DeepScribe is easy to use. Our service is easily accessible via an iOS app, no additional hardware or software required.
Highlights
- DeepScribe is the first AI Scribe to generate personalized, specialty-specific notes within seconds of completing a visit. Personalization and continued customizability also allow health systems to further meet compliance needs and push their strategic initiatives forward.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Users | Number of Users | $0.001 |
Vendor refund policy
We like to work with you to ensure you have success with our product - hence we typically don't offer refunds.
Legal
Vendor terms and conditions
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Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Our team will personally onboard you onto the platform, work with you to custom tune our models, and will be available during working hours to support you.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By DeepScribe
By Deepgram
Top
25
In Summarization-Text
Top
10
In Scheduling & Coordination, Speech Recognition, Sales & Marketing
Top
10
In Text/OCR
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Real-time Ambient Transcription
Ambient documentation solution that transcribes natural conversations in real-time without requiring wake words or active dictation from clinicians
Specialty-specific and Personalized Documentation
Generates customizable medical notes tailored by specialty group and individual clinician preferences, with output formatted according to specified documentation standards
Rapid Note Generation
Produces medical documentation within seconds of patient encounter completion and integrates directly with athenahealth EHR system
Enterprise-grade Security
Implements HIPAA compliance, end-to-end encryption, de-identified patient data handling, multi-factor authentication, and limited user access controls
iOS Native Application
Accessible via iOS app on iPhone and iPad devices with no additional hardware or software requirements for deployment
Real-Time Speech Transcription
Transcription latency of less than 300 milliseconds with processing speed of 20x faster than real-time, capable of transcribing one hour of pre-recorded audio in approximately 12 seconds.
Speech Recognition Accuracy
Speech-to-text accuracy exceeding 90% across multiple use case categories with domain-specific language models optimized for industry-specific terminology.
Audio Understanding and Analysis
Capabilities including summarization, sentiment analysis, language translation, speaker diarization, and language detection for comprehensive audio content analysis.
Custom Model Training
Support for customer-specific custom model training to optimize model performance for specific business objectives and use cases.
Machine Learning-Based Data Extraction
Leverages machine learning algorithms to intelligently extract data from diverse document formats including handwritten forms, PDFs, and low-resolution images with 99% accuracy rates.
Proprietary Model-Based Architecture
Built on a proprietary model-based architecture that reads and understands all forms of content, delivering industry-leading automation rates of 98.5% across enterprise-scale document processing.
Data Validation and Enrichment
Provides data validation and enrichment capabilities to ensure accuracy of extracted information and reduce downstream workflow steps.
Pre-Built and Customizable Workflows
Offers out-of-the-box and customizable tasks, workflows, and connectors that integrate with internal or external systems and applications.
LLM Integration with Governance
Harnesses the power of large language models with built-in auditability, governance, and security controls while processing private enterprise data for generative AI applications.
Standard contract
No
No
Customer reviews
reviewer2784744
Care workflows have become faster as accurate translations have supported daily audio transcription
Reviewed on Dec 04, 2025
Review provided by PeerSpot
What is our primary use case?
My main use case for DeepScribe is care. I have to transcribe Booker audio as a specific example of how I use DeepScribe in my daily work.
What is most valuable?
DeepScribe offers a translation service that is valuable for my work. The quality of the translation service is what I appreciate most. DeepScribe has positively impacted my organization by speeding up the time to market. It saves me about 10% of my time and affects my daily tasks significantly.
What needs improvement?
I believe X can be improved to enhance DeepScribe.
For how long have I used the solution?
I have been using DeepScribe for three years.
What do I think about the stability of the solution?
DeepScribe is stable in my experience.
What do I think about the scalability of the solution?
DeepScribe's scalability for my needs is good.
How are customer service and support?
DeepScribe's customer support is good.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I did not previously use a different solution before DeepScribe.
What was our ROI?
I have not seen a return on investment with DeepScribe, as there are no metrics.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it is substantial.
Which other solutions did I evaluate?
I did not evaluate other options before choosing DeepScribe.
What other advice do I have?
When I transcribe audio from Booker, I need to deny the report with those transcripts afterward. I have no advice to give to others looking into using DeepScribe. I would rate this product an 8.
reviewer2784384
AI transcription has streamlined clinical documentation and has reduced prescription errors
Reviewed on Dec 04, 2025
Review from a verified AWS customer
What is our primary use case?
DeepScribe helps with medical prescriptions in my hospital to reduce the time required for documentation.
What is most valuable?
DeepScribe 's best feature is its ability to translate all requirements into text forms. When DeepScribe translates all requirements into text forms, we use it to maintain all patient clinical information with complete medical details and signals.
DeepScribe has impacted my organization positively with better accuracy, as it reduces a significant number of errors. Accuracy has improved, and we have decreased errors by 30% since using DeepScribe.
What needs improvement?
I believe that DeepScribe could be improved by adding a human-in-the-loop component to the process.
For how long have I used the solution?
I have been using DeepScribe for one year.
What other advice do I have?
I purchased DeepScribe through the AWS Marketplace . The advice I would give to others looking into using DeepScribe is to start with a proof of concept. I find this interview valuable. My review rating for this product is 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Husang L.
It's a lazy crappy AI scribe.
Reviewed on Oct 24, 2024
Review provided by G2
What do you like best about the product?
Transcript is available. so is audio available.
What do you dislike about the product?
everything else sucks. it removes pertient findings and plan. and puts things in the wrong sections. It puts objective and assessment IN the subjective. I would state objective findings outload and it will not replace it in the objective section. making it seem like I am contradicting myself.
What problems is the product solving and how is that benefiting you?
Save me time... but i spend more time editing my own work.
Scott S.
Promptly responds and assists
Reviewed on Oct 24, 2023
Review provided by G2
What do you like best about the product?
The AI generated transcription notes provided by DeepScribe have proven to be quite reliable. The solves concerns and provide guidance on avoiding errors.
What do you dislike about the product?
There are gaps when capturing relationship details. It does save time on charting records the system benefits from customization options.
What problems is the product solving and how is that benefiting you?
DeepScribe allows me to establish personalized connections, with my patients. It fosters trust increases connections and elevates the standard of care.
Roja S.
Make the authentication process easy.
Reviewed on Oct 12, 2023
Review provided by G2
What do you like best about the product?
The team provides useful advice to prevent them in the future. The transcription process itself is highly impressive. DeepScribe consistently improves its interface through updates. They give the best customer support. Time efficiency is the most reliable thing in this software. Don't need to start from scratch.
What do you dislike about the product?
DeepScribe does save time in charting, but I still find myself spending a significant amount of time editing notes for accuracy.
What problems is the product solving and how is that benefiting you?
DeepScribe resolves communication problems between doctors. It is providing facilitates face-to-face conversations. This positively impacts our business by enhancing care quality and satisfaction levels.