Overview
GLPI 11.0.4 on Ubuntu 22.04 with Free Maintenance Support by ATH Infosystems
This AWS Marketplace AMI delivers a production-ready deployment of GLPI, an open-source IT Service Management (ITSM) and Asset Management platform, packaged on Ubuntu with a fully configured LAMP stack.
The image is engineered for organisations that want direct control over IT service operations, inventory, and change workflows while keeping all data securely inside their AWS environment.
What This Offering Provides
- Ready-to-run GLPI deployment on Amazon EC2
- Fully self-managed inside your AWS account
- Based on upstream, open-source GLPI
- Designed for production environments, not demos
- Tuned for stability, scalability, and repeatable deployment
This is not a hosted service. You retain full access, flexibility, and operational control.
Core Platform Capabilities
Service & Operations
- Service Desk and Ticketing
- Incident, Request, and Problem Management
- Workflow Automation
- SLA and Assignment Rules
Asset & Inventory Management
- IT Asset Management for hardware, software, and licenses
- Agentless and dynamic inventory support
- Configuration Management Database (CMDB)
- Data centre and rack management
- Application deployment tracking
Security & Governance
- Security alert tracking
- Monitoring extensions
- Governance and compliance support
Mobility & Device Control
- Mobile application management
- Mobile device management
The platform is extensible and supports plugins, third-party integrations, and custom modules.
Typical Deployment Scenarios
- IT service desk consolidation
- IT asset lifecycle and inventory governance
- CMDB and configuration tracking
- Change and operations workflow management
- Data centre and infrastructure cataloguing
System & Runtime Stack
- Operating System: Ubuntu LTS
- Web Server: Apache
- Database: MySQL / MariaDB
- Runtime: PHP with required extensions
The stack remains close to upstream defaults, enabling straightforward maintenance and upgrade workflows.
AWS Deployment Model
- Runs entirely inside your VPC
- Compatible with Security Groups, IAM, and Load Balancers
- Supports EC2 scaling as workloads grow
- Works with snapshots, backup strategies, and CI/CD pipelines
- Logs and data remain fully within your AWS account
There is no vendor data access and no external control plane.
Why Engineering Teams Choose ATH Infosystems Images
ATH Infosystems focuses on delivering production-ready, open-source platforms built for real-world AWS environments.
- Tested for deployment consistency
- Optimised for operational stability and lifecycle durability
- Designed for DevOps, platform, and enterprise teams
- Ideal for organisations that value control, transparency, and extensibility
ATH Infosystems emphasises secure default configurations, maintainable architectures, predictable runtime behaviour, and engineering-first deployment practices.
Highlights
- Comprehensive tracking and management of IT assets, including hardware, software, and network devices.
- Plan, approve, and implement changes to the IT environment with minimal disruption.
- Includes service desk, ticketing, SLA management, CMDB, inventory tracking, and change workflows
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Free trial
Dimension | Cost/hour |
|---|---|
m4.large Recommended | $0.07 |
t3.micro | $0.07 |
t2.micro | $0.001 |
t3.nano | $0.07 |
t2.2xlarge | $0.07 |
t2.medium | $0.07 |
t3.medium | $0.07 |
t2.large | $0.07 |
r4.large | $0.07 |
r3.large | $0.07 |
Vendor refund policy
No Refund
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Content disclaimer
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Try one unit of this product for 5 days. There will be no software charges for that unit, but AWS infrastructure charges still apply. Free Trials will automatically convert to a paid subscription upon expiration and you will be charged for additional usage above the free units provided.
Additional details
Usage instructions
Connect your virtual machine via SSH using username "ubuntu" and port 22. To access GLPI Hit of Browser: http://<Public_IP> Enter the Database details as below: Database host: localhost Database Username & Name: glpi Database Password: <password is your InstanceID>
Support
Vendor support
For product-specific assistance, customization, deployment guidance, or technical support, ATH Infosystems provides dedicated expert support to help you meet your unique business needs. To get in touch with our support team, please contact us through our support portal or email: Support Portal: https://www.athinfosys.com/ContactUs.aspx Email: support@athinfosys.com Our team is available to provide assistance, consultation, and issue resolution to help you successfully use and manage your deployed solution. Let us help you unlock the full potential of this product with our specialized services.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.