Grafana Enterprise

What do you like best about the product?

Grafana has great UI/UX, plus a ton of plugin and integration support. I’m not happy with its memory efficiency, but it’s still good to see ongoing improvements. We use the self-hosted version, so it’s free for us.

What do you dislike about the product?

The memory efficiency is poor. If I open 4 tabs with about a month of data, the browser freezes.

What problems is the product solving and how is that benefiting you?

Grafana is an all-in-one tool for traces, metrics, logs, and alerting. With its manager and on-call features, it mostly handles our whole observability stack in one place.

What do you like best about the product?

What I like most about Grafana is its vendor-agnostic approach and overall flexibility. You’re not locked into a single ecosystem; instead, you can pull together metrics, logs, and traces from a wide range of data sources (Prometheus, CloudWatch, Elasticsearch, SQL databases) into unified, highly customizable dashboards. The visualization features feel mature, alerting is easy to set up, and the large open-source community provides pre-built dashboards for nearly every common workload or infrastructure stack.

What do you dislike about the product?

The biggest challenge for me is the learning curve. If you’re not already comfortable with query languages like PromQL or LogQL, building custom panels and drilling into specific metrics can feel pretty intimidating at first. Bringing on team members who aren’t deeply technical also takes some extra time, along with a bit of coaching to get everyone up to speed.

A smaller but still noticeable pain point is dashboard housekeeping. After the team has created dozens of dashboards and folders, keeping things organized—especially permissions—and avoiding duplicate or overlapping views can get messy. Setting up alert rules with multiple conditions can feel a little clunky too, which stands out because the rest of the interface is otherwise very clean.

What problems is the product solving and how is that benefiting you?

It helps solve fragmented observability. Rather than hunting through backend logs spread across multiple services, Grafana gives us a single, unified view of our critical API callouts, error rates, and overall system throughput.

The biggest benefit for us has been faster issue detection. With metrics like latency and daily callout limits clearly visible on a live dashboard, our team can spot integration slowdowns early and respond right away, instead of waiting for end users to report failed transactions.

What do you like best about the product?

What I like most is the flexibility of the dashboards. The number of customized dashboards I’ve built has drastically improved my team’s data reporting, and even our customers are liking what we’re doing by integrating it with our software. I’m also able to compare latency across our entire inventory fleet. On top of that, the AI features have improved a lot, especially when it comes to generating boilerplate dashboards.

What do you dislike about the product?

The basics are fine at first, but later on the learning curve gets a lot trickier. Also, keeping a tab on a lot of dashboards can be difficult, and staying organized quickly becomes a headache.

What problems is the product solving and how is that benefiting you?

It gives us a panoramic view of what’s happening across our fleet, rather than having to navigate manually across all our systems. We also have specific teams building very elaborate dashboards that our customers find the most value in, and we’ve received good feedback on them. With that visibility, they can troubleshoot their fleet in real time accordingly. We also integrate it with different alerting systems.

What do you like best about the product?

I like how easy Grafana Labs is to configure and create dashboards for both system and application level logs. It's user-friendly, and even non-technical people can easily understand the output it provides. I find the initial setup was straightforward and not too complicated.

What do you dislike about the product?

There's not much that I find problematic with Grafana Labs, but there is a bit of a learning curve in the beginning, particularly with configuring the application to Grafana. After that initial setup, things are pretty easy.

What problems is the product solving and how is that benefiting you?

I use Grafana Labs for monitoring system health and application logs with easy-to-understand dashboards. It simplifies observability, system parameter checks, and alerting.

What do you like best about the product?

I like Grafana Labs for its easy-to-use dashboards, real-time monitoring, and clear data visualization. I also appreciate its user-friendly nature, providing real-time insights and making monitoring and analyzing data easy. I enjoy the customizable dashboards, useful alerts, smooth performance, and easy integration with different data sources. We switched to Grafana Labs because it offers better dashboards, easier data visualization, more flexible dashboards, better customization, and easier integration with our existing tools. It's reliable, flexible, and very useful for monitoring and data visualization.

What do you dislike about the product?

The interface can feel complex for beginners, and some advanced features take time to understand and configure. Some settings are not very intuitive, and beginners may need more guidance with dashboard setup, alerts, integrations, and advanced configurations. Additionally, configuring integrations and dashboards took some time for the team.

What problems is the product solving and how is that benefiting you?

Grafana Labs helps me monitor system performance, visualize data, and track issues in real-time with customizable dashboards, saving time and simplifying analysis.