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    Klang: AI for conversations that matter

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    Sold by: Klang AI 
    Klang is your organization's memory. Every meeting, interview and call becomes knowledge your teams can search, ask and build on, in your own isolated Klang instance on AWS.

    Overview

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    Everything that matters started with a conversation. Klang is a perfect memory of every conversation in your organization: what was said, by whom, and when. Meetings, interviews, phone calls and documents become structured, searchable knowledge that your teams can trust and use.

    Klang records and transcribes digital and in-person meetings with speaker recognition, then summarizes and analyzes them with AI. Notebooks let teams combine the sources they choose, such as interviews, case files and documents, and generate structured reports where every insight can be traced back to what was said. For teams with many meetings, Klang finds connections across projects and answers questions across everything your organization has discussed.

    Bought through AWS Marketplace, Klang runs as an isolated instance for your organization only, on AWS, with its own database. Every pack includes single sign-on (SSO), audit logs and access control, custom data retention, an enterprise data processing agreement, and a dedicated success team with an SLA. Klang AI AB is ISO 27001 certified. Privacy was never something to add later: Klang is built for the organizations with the most sensitive conversations.

    Highlights

    • A perfect memory of every conversation: accurate transcription of meetings, interviews and phone calls with speaker recognition, searchable across your whole organization.
    • Analysis you can trust: summaries, chat and notebooks that turn the sources you select into structured reports, with every insight traced back to what was actually said.
    • Dedicated and secure on AWS: your own isolated Klang instance, with SSO, audit logs, custom data retention, an enterprise DPA and ISO 27001 certification.

    Details

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    Delivery method

    Deployed on AWS
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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Klang: AI for conversations that matter

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (9)

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    Dimension
    Description
    Cost/12 months
    Tier 1: 20 users
    Isolated Klang instance for your organization only, on AWS, with its own database, SSO and 20 users included.
    $30,000.00
    Tier 2: 30 users
    Isolated Klang instance for your organization only, on AWS, with its own database, SSO and 30 users included.
    $35,000.00
    Tier 3: 50 users
    Isolated Klang instance for your organization only, on AWS, with its own database, SSO and 50 users included.
    $44,000.00
    Tier 4: 75 users
    Isolated Klang instance for your organization only, on AWS, with its own database, SSO and 75 users included.
    $54,000.00
    Tier 5: 100 users
    Isolated Klang instance for your organization only, on AWS, with its own database, SSO and 100 users included.
    $62,750.00
    Tier 6: 150 users
    Isolated Klang instance for your organization only, on AWS, with its own database, SSO and 150 users included.
    $77,750.00
    Tier 7: 250 users
    Isolated Klang instance for your organization only, on AWS, with its own database, SSO and 250 users included.
    $103,750.00
    Tier 8: 500 users
    Isolated Klang instance for your organization only, on AWS, with its own database, SSO and 500 users included.
    $158,750.00
    Tier 9: 1000 users
    Isolated Klang instance for your organization only, on AWS, with its own database, SSO and 1000 users included.
    $248,750.00

    AI Insights

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    Dimensions summary

    You buy a contract based on how many users you need. The nine tiers scale by included user count: 20, 30, 50, 75, 100, 150, 250, 500, and 1000 users. Each tier gives you the same thing — an isolated instance running on AWS, dedicated to your organization, with its own database and single sign-on (SSO). The tiers differ only in the number of users included. Pick the tier that matches your team size. Larger teams choose a higher tier to cover more users.

    Top-of-mind questions for buyers

    Each user is one account with access to your isolated instance. The included count (20 up to 1000) sets how many accounts can use the system at once. All accounts share the same dedicated database and single sign-on within your organization's instance.
    Each tier includes a fixed number of users. If your team outgrows that count, you move to a higher tier that covers more users. The change is not automatic. Contact the vendor to adjust the users included in your contract.
    Every tier gives your organization a single-tenant instance on AWS. You get your own database, domain, and web server with no shared infrastructure. Single sign-on is included at all tiers. The tiers differ only in how many users are covered.
    klang.ai
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    Vendor refund policy

    All contracts are annual. We do not offer refunds for the current contract term. Customers can cancel before renewal by turning off auto-renewal in AWS Marketplace. Questions: support@klang.ai .

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Every dedicated pack includes a dedicated success team, priority support and an SLA defined in your agreement.

    Response times are defined in the SLA in your agreement.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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