Sold by: Atlassian
Deployed on AWS
Create, organize, and share work to connect scattered information into a single source of truth.
4.2
Overview
Create, collaborate, and organize all your work in one place. Confluence is a team workspace where knowledge and collaboration meet. Dynamic pages give your team a place to create, capture, and collaborate on any project or idea. Spaces help your team structure, organize, and share work, so every team member has visibility into institutional knowledge and access to the information they need to do their best work.
Confluence is for teams of any size and type, from those with mission-critical, high-stakes projects that need rigor behind their practices, to those that are looking for a space to build team culture and engage with one another in a more open and authentic way. Equipped with Confluence, your team can make quick decisions, gain alignment, and accomplish more together.
To learn more and compare plans, please visit us at https://www.atlassian.com/software/confluence/pricing or contact our sales team directly at https://www.atlassian.com/enterprise/contact?formType=pricing-quotes
Highlights
- Unlimited spaces and pages - Create and organize as much content as your team needs.
- Best practice templates - Find templates from product requirement documents to marketing plans so you can jump in.
- Page versioning - Track and view the history of changes to each page, compare versions, and revert changes.
Details
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Deployed on AWS
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
You can log a support ticket for any issues directly from the Atlassian Support channel found at https://support.atlassian.com/contact/#/ or check out any of our self help support documentation at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Sree K.
Reliable All-in-One Documentation Hub with Seamless Jira Integration
Reviewed on Aug 01, 2026
Review provided by G2
What do you like best about the product?
I’ve used Confluence a lot for project documentation, test-related docs, release notes, meeting notes, and sharing technical information with the team. What I like most is that everything stays in one place, so I don’t have to dig through emails or multiple folders just to find an older document.
It also integrates really well with Jira. When I’m looking at a user story or a bug, I can usually jump straight to the related documentation without wasting time. That’s been especially helpful during sprint planning, testing, and production releases.
Another plus is that multiple people can update the same page without ending up with separate versions of the same document. It helps keep information current, and everyone is working from the same source instead of maintaining different copies.
It also integrates really well with Jira. When I’m looking at a user story or a bug, I can usually jump straight to the related documentation without wasting time. That’s been especially helpful during sprint planning, testing, and production releases.
Another plus is that multiple people can update the same page without ending up with separate versions of the same document. It helps keep information current, and everyone is working from the same source instead of maintaining different copies.
What do you dislike about the product?
I don’t have any major issues with it, but when a project has been running for a long time, the amount of documentation can grow pretty large. At that point, finding older pages sometimes takes a bit of digging unless everything is well organized.
Formatting tables or longer documents can also be a little frustrating at times, especially when I’m trying to get everything to line up neatly. It’s not something I run into every day, but I’ve noticed it on a few occasions.
Other than that, it’s been a reliable documentation tool overall.
Formatting tables or longer documents can also be a little frustrating at times, especially when I’m trying to get everything to line up neatly. It’s not something I run into every day, but I’ve noticed it on a few occasions.
Other than that, it’s been a reliable documentation tool overall.
What problems is the product solving and how is that benefiting you?
For me, Confluence solves the challenge of keeping project knowledge in one place. Rather than storing requirements, test documents, meeting notes, API details, release information, and troubleshooting guides across different locations, everything lives in a shared workspace that the team can access.
As a QA engineer, I regularly need to look back at older documentation when I’m testing new features or investigating issues. When everything is written down and easy to find, it’s much simpler to understand the application, and I spend far less time tracking people down or asking around for information.
The biggest benefit is that the whole team works from the same set of documentation. That consistency helps avoid confusion and makes knowledge sharing a lot easier.
As a QA engineer, I regularly need to look back at older documentation when I’m testing new features or investigating issues. When everything is written down and easy to find, it’s much simpler to understand the application, and I spend far less time tracking people down or asking around for information.
The biggest benefit is that the whole team works from the same set of documentation. That consistency helps avoid confusion and makes knowledge sharing a lot easier.
Kieran H.
Effortless Setup and Exceptional Usability
Reviewed on Jul 29, 2026
Review provided by G2
What do you like best about the product?
I love using Confluence because it helps me find out about certain products and action the estimates from patients. My experience with it has been wonderful. Confluence also helps with finding the next steps and knowing exactly what needs to be done in our company, which improves overall customer satisfaction. The initial setup was very easy and seamless due to most of the information already being programmed into Confluence.
What do you dislike about the product?
nothing much
What problems is the product solving and how is that benefiting you?
I use Confluence for finding out about products and necessary steps, ensuring our company knows exactly what needs to be done, which boosts customer satisfaction.
Clara C.
Confluence + Jira Links Keep Decisions Clear and Easy to Trace
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
We link our confluence pages to Jira tickets and it's honestly saved so much back and forth. No more asking "wait why did we decide this" three months later, you just click through and it's there.
What do you dislike about the product?
Search can be annoying honestly. Sometimes it shows me an old version of a page instead of the latest one and I end up reading outdated info by mistake.
What problems is the product solving and how is that benefiting you?
We used to have docs scattered everywhere, slack, personal drives, random google docs. Confluence fixed that mess. Still not perfect, the search thing bugs me, but overall it's made onboarding new people so much easier since they can just find stuff themselves instead of asking a hundred questions.
Anumeena S.
Confluence: A Robust Document Management Tool with Seamless Integration
Reviewed on Jul 14, 2026
Review provided by G2
What do you like best about the product?
I really like how Confluence allows me to easily link with other applications like Jira, Slack, and Zendesk. This integration makes linking things super easy, and I even get notifications on Slack if there's a document update. I also appreciate that I can set different access levels; I don't have to give access to the whole repository if I don't want to. It's awesome that multiple people can create and choose the visibility of their own repositories. Archiving documents instead of deleting them is a nice feature too, and it's great that I can export documents so easily whenever I need. Setting it up was incredibly straightforward, like, just logging in and enabling access took only a couple of minutes. Overall, creating and maintaining documents with Confluence feels super easy.
What do you dislike about the product?
Sometimes the formatting during export to PDF isn't quite right. An option to choose sheet size based on landscape or portrait would be helpful, especially when we deal with tables.
What problems is the product solving and how is that benefiting you?
I find Confluence makes it easy to create and edit procedure documents with quick formatting options. Document writing is simplified, allowing me to easily add tables or banners without learning complex shortcuts. This streamlines the documentation process and enhances productivity.
Karthick P.
Centralized Documentation & Seamless Jira Integration with Real-Time Collaboration
Reviewed on Jun 26, 2026
Review provided by G2
What do you like best about the product?
The best part about confluence is it provides the centralized and organized workspace for documentation, collaboration and knowledge sharing.
I particularly like easy to editor tool, easy to integrate with Jira and other Atlassian tools with real time collaboration
The performance of this tool is good, technical support and onboarding process is pretty much easier
I particularly like easy to editor tool, easy to integrate with Jira and other Atlassian tools with real time collaboration
The performance of this tool is good, technical support and onboarding process is pretty much easier
What do you dislike about the product?
Confluence is overall awesome tool but performance can feel down occasionally with large pages and managing content structure across multiple spaces become more complex to manage and need to improve the search accuracy and navigation could enhance the tool performance to the next level
What problems is the product solving and how is that benefiting you?
Confluence serves as an single truth of platform in the organization which having all relevant information in once place which improves transiency, reduces the dependency on email, chats and calls and supports better decision making for top level people