Confluence
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Centralized Team Collaboration Made Easy with Seamless Jira Integration
What do you like best about the product?
Confluence works well as a central place for team documentation, making it easy to create, organize, and share information. The page structure and links help keep content easy to navigate, and features like comments, mentions, and version history support team collaboration.
Its integration with Jira is especially helpful, as it connects documentation to ongoing work and reduces the need to switch between tools.
Its integration with Jira is especially helpful, as it connects documentation to ongoing work and reduces the need to switch between tools.
What do you dislike about the product?
As content grows, it can be difficult to keep pages well organized without clear internal guidelines. Search can be inconsistent, especially in large workspaces with outdated or duplicate content.
What problems is the product solving and how is that benefiting you?
Confluence helps solve the problem of scattered documentation by giving teams a single place to store processes, project updates, and shared knowledge. This improves alignment across teams, speeds up onboarding, and reduces time spent looking for information. By connecting documentation to workflows, especially through Jira, Confluence helps teams stay informed, work more efficiently, and maintain consistency as teams grow or change.
Empowers Team Collaboration and Seamless Note-Taking
What do you like best about the product?
Confluence is a software that we use mainly for deciding the policies of the company. This software also enables us to work together as a team and take important notes from the meeting that is being conducted for each and every employee of the company. It works like an digital notebook where everyone can give their inputs and write important notes and learning from the group discussions.
What do you dislike about the product?
Confluence is a very smart tool and at the same time it is complex for new users. It has range of business management tools and operation handling systems. One of the main challenge while working with this software was that whenever I tried searching for old files and folders it always got messy and took a lot of time and this is something on which they need to work on
What problems is the product solving and how is that benefiting you?
One of the major business benefit that we have got after installing Confluence in our Organisation is that most of our employees are now able to search for right documents and data whenever they want rather than asking for details from other teams again and again. This process has not only saved us a lot of time and resource but also benefited us in monetary terms
Our Team's Memory Bank That Doesn't Forget Anything
What do you like best about the product?
Confluence works best as a long-term knowledge home rather than just a place to write documents. We use it to store decisions, internal processes, technical notes, and meetings outcomes that need to stay accessible months later. The page hierarchy and linking make it easy to understand Context instead of reading isolated documents. I also appreciate how naturally it fits into day to day collaboration.
What do you dislike about the product?
For new users page organization can feel confusing at first especially when space grow large. Without clear ownership or structure content can become cluttered. Formatting complex layout sometimes take more clicks than expected compared to simpler editors.
What problems is the product solving and how is that benefiting you?
Confluence help us avoid scattered documentation across chats, emails and personal notes. It gives the team a shared reference point for how things work, why decisions were made, and where to find updated information. The value was noticeable within the first few weeks, once key pages were in place onboarding become easier and repeat questions dropped significantly.
Centralized Documentation with Smooth Setup and Improvement Areas
What do you like best about the product?
I use Confluence to archive and read the documentation of projects we're carrying out. It centralizes all the information, allowing everyone to be aware of what is being done and how. I really like how information is organized, making any document traceable through its metadata, title, or content. For example, once I needed to create a driver for Google Chat, and one of my partners had created something similar for Google Drive. I didn’t have to search for all the information about Google integration from scratch. I just needed to look at his file, and I already had an idea of what I needed to do. Also, the initial setup was really easy; I didn't spend more than 15 minutes on it. Confluence is a great files and document host.
What do you dislike about the product?
I find the writing process in Confluence could be faster. Creating a block of text for each section sometimes makes creating a file with code or information other than text slow. I wish it were more like Word or Grammarly where you can just write everything straight and easily copy and paste pictures or code lines.
What problems is the product solving and how is that benefiting you?
I use Confluence to archive and read project documentation, centralizing all information so everyone is aware of what's happening.
Document Management Made Easy, But Needs Faster Performance
What do you like best about the product?
I like how Confluence keeps all documents in one place and maintains history. I also find shareable links very useful. The tools available, especially macros, are great for adding formatted codes and other stuff. The initial setup was quite easy.
What do you dislike about the product?
Loading time sometimes gets too slow. Integrate better with design documents, flowcharts.
What problems is the product solving and how is that benefiting you?
Confluence keeps all documents in one place, maintains history, and provides shareable links.
Seamless Jira Integration and Customizable Templates Enhance Collaboration
What do you like best about the product?
I really like that it has integration with Jira, making it easier to document our development process, easy to share, tag, versioning documents, the templates are really good to do not have to start something from zero, and customize it according to your needs, is great for internal and on boarding communication.
What do you dislike about the product?
Sometimes that we didn't figure it out yet, is how to share document to external people, people outside the organization, with just the necessary permissions to just view and edit some part of a document.
What problems is the product solving and how is that benefiting you?
Begin the source of truth, align our different teams to achieve a common goal.
The Ultimate Tool for Team Knowledge Sharing
What do you like best about the product?
is the best tool to document all the IT changes and create a knowledge base to share with all of our team
What do you dislike about the product?
I think Attlassian could improve the experience to navigate in all documentation that our teams could create...but with the AI function we can found any knowledge uploaded in our instance. That's so awesome.
What problems is the product solving and how is that benefiting you?
we don't have any problems, but if we would have it, the attlassian team could aboard it.
Streamlined Documentation with Great Integration
What do you like best about the product?
I like that Confluence has structured pages, which makes collaboration easy, as well as its tight integration with tools like Jira. This setup makes documentation simple and maintainable. I also find it helpful that when I want to update documentation, I can immediately raise a Jira ticket, and the team can work on updating the document. This capability to easily correct or update misinformation is really quite beneficial. Additionally, once we got used to Confluence, our team started to enjoy using it because it's fairly easy to navigate and go through each document step by step.
What do you dislike about the product?
I think Confluence's navigation can become clustering with spaces and performance issues. The performance can slow down with large and heavy media files. I'd like to see faster page loading and separate indexing options.
What problems is the product solving and how is that benefiting you?
I use Confluence to store and organize team documentation. It reduces scattered information, handles email attachment issues, and ensures everyone has access to the latest content.
Seamless Jira Integration and Real-Time Collaboration
What do you like best about the product?
The integration with Jira is great and allow easy of switching between them. Ang the real time collaboration feature is a game changer for complex pages.
What do you dislike about the product?
The formatting is a bit tricky, have all the features for formatting but it is complex to use for new user. The table formatting need to update.
What problems is the product solving and how is that benefiting you?
The major problem it is solving is knowledge management, process documentation and collaborations on project.
Centralized Documentation Made Effortless
What do you like best about the product?
Confluence provides a single source of truth for all internal documentation, from product specifications and meeting minutes to knowledge sharing. The page hierarchy and search functionality make it easy to locate and organise content at scale.
What do you dislike about the product?
Formatting can sometimes feel restrictive compared to more traditional word processors. Loading times can increase with large pages containing embedded media or diagrams.
What problems is the product solving and how is that benefiting you?
Confluence has become the cornerstone of our internal communication and documentation strategy. It provides the structure and flexibility we need to document specifications, track decisions, and maintain clarity across departments. By linking directly with Jira, Miro, and Slack, Confluence ensures that design discussions, product updates, and implementation details remain synchronised in real time. Our teams use it daily to create, share, and refine documentation collaboratively, reducing silos and improving knowledge retention. Whether capturing sprint retrospectives, maintaining technical documentation, or sharing internal policies, Confluence keeps everything organised and accessible. It’s a vital part of how Sterling maintains alignment and transparency throughout the product development lifecycle.
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