Confluence

What do you like best about the product?

I love using Confluence because it helps me find out about certain products and action the estimates from patients. My experience with it has been wonderful. Confluence also helps with finding the next steps and knowing exactly what needs to be done in our company, which improves overall customer satisfaction. The initial setup was very easy and seamless due to most of the information already being programmed into Confluence.

What do you dislike about the product?

nothing much

What problems is the product solving and how is that benefiting you?

I use Confluence for finding out about products and necessary steps, ensuring our company knows exactly what needs to be done, which boosts customer satisfaction.

What do you like best about the product?

We link our confluence pages to Jira tickets and it's honestly saved so much back and forth. No more asking "wait why did we decide this" three months later, you just click through and it's there.

What do you dislike about the product?

Search can be annoying honestly. Sometimes it shows me an old version of a page instead of the latest one and I end up reading outdated info by mistake.

What problems is the product solving and how is that benefiting you?

We used to have docs scattered everywhere, slack, personal drives, random google docs. Confluence fixed that mess. Still not perfect, the search thing bugs me, but overall it's made onboarding new people so much easier since they can just find stuff themselves instead of asking a hundred questions.

What do you like best about the product?

I really like how Confluence allows me to easily link with other applications like Jira, Slack, and Zendesk. This integration makes linking things super easy, and I even get notifications on Slack if there's a document update. I also appreciate that I can set different access levels; I don't have to give access to the whole repository if I don't want to. It's awesome that multiple people can create and choose the visibility of their own repositories. Archiving documents instead of deleting them is a nice feature too, and it's great that I can export documents so easily whenever I need. Setting it up was incredibly straightforward, like, just logging in and enabling access took only a couple of minutes. Overall, creating and maintaining documents with Confluence feels super easy.

What do you dislike about the product?

Sometimes the formatting during export to PDF isn't quite right. An option to choose sheet size based on landscape or portrait would be helpful, especially when we deal with tables.

What problems is the product solving and how is that benefiting you?

I find Confluence makes it easy to create and edit procedure documents with quick formatting options. Document writing is simplified, allowing me to easily add tables or banners without learning complex shortcuts. This streamlines the documentation process and enhances productivity.

What do you like best about the product?

The best part about confluence is it provides the centralized and organized workspace for documentation, collaboration and knowledge sharing.

I particularly like easy to editor tool, easy to integrate with Jira and other Atlassian tools with real time collaboration

The performance of this tool is good, technical support and onboarding process is pretty much easier

What do you dislike about the product?

Confluence is overall awesome tool but performance can feel down occasionally with large pages and managing content structure across multiple spaces become more complex to manage and need to improve the search accuracy and navigation could enhance the tool performance to the next level

What problems is the product solving and how is that benefiting you?

Confluence serves as an single truth of platform in the organization which having all relevant information in once place which improves transiency, reduces the dependency on email, chats and calls and supports better decision making for top level people

What do you like best about the product?

Confluence provides a user-friendly platform for creating and managing documentation, knowledge bases, and project information. Its integration with Jira, strong search capabilities, collaboration features, and AI-assisted content creation improve productivity, communication, and overall team efficiency.

What do you dislike about the product?

Confluence can become difficult to manage as documentation grows, and performance may occasionally slow with large workspaces. Pricing can be a consideration for larger teams, and new users may require some onboarding to fully utilize advanced features. AI-assisted content is helpful but still benefits from human review and validation.

What problems is the product solving and how is that benefiting you?

Confluence helps centralize documentation and knowledge sharing, eliminating information silos and reducing time spent searching for project details. It improves collaboration, supports project tracking through Jira integration, and helps teams work more efficiently with organized and easily accessible information.

What do you like best about the product?

Common place to share knowledge across the entire organization

What do you dislike about the product?

Becomes clumpsy with large number of documents and search becomes very difficult

What problems is the product solving and how is that benefiting you?

We can post newsletter / org wide info over the confluence so that everyone can get used to it

What do you like best about the product?

The seamless integration with Jira is unmatched. Being able to embed live Jira issues, roadmaps, and sprint charts directly into a Confluence page bridges the gap between high-level project planning and day-to-day execution. It eliminates context-switching for the development team and allows stakeholders to see real-time project progress without needing to dig through technical ticket backlogs

What do you dislike about the product?

The text editor can be incredibly frustrating. If you’re working on a massive page with a lot of screenshots or complex layouts, it starts laagging hard. Also, God forbid you try to nest tables inside tables the formatting completely breaks and it's a nightmare to fix. The markdown support is pretty finicky. If I try to paste code or documentation straight over from my IDE, the shortcuts don't always translate right, which just adds annoying extra steps to my day.

What problems is the product solving and how is that benefiting you?

It solves the problem of tribal knowledge. In engineering, it's easy for critical system info to live entirely in one person's head until they leave the company. Confluence gives us an easy, structured way to document our architecture, APIs, and deployment steps. The benefit is peace of mindif a system goes down at 2 AM, the on-call engineer can actually find the runbook and fix the issue quickly without having to wake anyone up."

What do you like best about the product?

Confluence makes it easy to keep documentation organized and accessible. My team uses it to store processes, meeting notes, and project information, so it's much easier to find what we need without digging through emails or chat messages.

What do you dislike about the product?

As documentation grows, pages can become cluttered and difficult to navigate. Search usually works well, but there are times when finding older or duplicated content takes more effort than expected.

What problems is the product solving and how is that benefiting you?

Confluence helps centralize team knowledge and documentation in one place. It reduces repeated questions, improves collaboration across teams, and makes onboarding easier since important information is already documented and easy to share.

What do you like best about the product?

I use Confluence to maintain project documentation, training notes, and knowledge-sharing content. What I like most is how easy it is to create, organize, and collaborate on documents with team members. The page structure and search functionality make it simple to find information when needed.

What do you dislike about the product?

For new users, organizing spaces and pages can take some time to understand. Large workspaces can also feel slightly cluttered if documentation is not maintained properly.

What problems is the product solving and how is that benefiting you?

Confluence helps keep project knowledge, training materials, and documentation in a centralized location instead of scattered across different files and platforms. This benefits me by making information easier to access, improving collaboration, and reducing the time spent searching for documents.

What do you like best about the product?

What I like most about Confluence is that it centralizes all of our project documentation and technical specs in one place, so everything is easy to find and reference. It also integrates seamlessly with Jira, which makes it straightforward to link requirements directly to tickets and follow development progress. On top of that, the real-time collaborative editing is a big plus—it’s much easier for the team to brainstorm together and keep documentation current without running into version-control headaches.

What do you dislike about the product?

The search functionality can be incredibly frustrating. Even when you search for the exact title of a page, the algorithm often ranks older, archived documents or unrelated team spaces higher than what you actually need, forcing you to rely heavily on direct links.
Additionally, the page editor can feel a bit sluggish and clunky when working with massive, media-heavy documents or complex nested tables. The markdown support is also a bit finicky; it doesn't always translate perfectly from standard IDE markdown shortcuts, which adds minor friction when developers try to quickly copy and paste documentation from their code repositories.

What problems is the product solving and how is that benefiting you?

Seamless Jira Traceability: Because it integrates natively with Jira, I can link engineering documentation directly to epic and task tickets. That lets me jump straight from a coding assignment to the original product requirement document (PRD) or an architectural overview page with a single click, which saves a massive amount of context-switching time.

Streamlined Onboarding: Keeping technical runbooks, environment setup instructions, and deployment steps neatly organized in nested page hierarchies helps new developers get their local environments up and running on their own. It also reduces the burden on senior engineers who would otherwise need to walk them through everything.

Effortless Collaboration: The live, real-time co-authoring tools make it easy for our team to draft technical specs together, map out release notes, and track meeting action items at the same time during sprint planning. As a result, everyone stays aligned on what needs to happen next.