Confluence
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Efficient Collaboration with Room for Improvement
What do you like best about the product?
I like how Confluence makes collaboration and documentation easy by keeping everything in one central place. It's really convenient to create, organize, and share content with my team. I also appreciate its clear and structured documentation for features, decisions, and processes, as well as its flexibility and useful features like templates and comments, which enhance efficiency. Additionally, I find the setup easy to get started with, although organizing content and permissions did take some effort initially. The ability to track and manage work, write project documents, requirements, and meeting notes in one place is incredibly helpful.
What do you dislike about the product?
One thing that could be improved in Confluence is the search experience; sometimes it's hard to quickly find the exact page, especially when there is a lot of content. The search results can feel inconsistent when using different keywords for the same content. For example, if a page title uses one term but the content uses a slightly different variation, the page doesn't always appear prominently in the results. This impacts my work because I end up spending extra time trying multiple search terms or navigating through spaces manually to find the right document. Another area is the editor performance, which can feel slightly slow or laggy. Pages with a lot of tables, images, or embedded elements tend to lag while typing or scrolling. When multiple people are editing the same page, it can occasionally feel less responsive or cause minor sync delays.
What problems is the product solving and how is that benefiting you?
I use Confluence to keep all documents, requirements, and notes centrally located. It provides clear, structured documentation and makes collaboration and organization easy. Its features like templates and comments enhance efficiency. Confluence simplifies creating and sharing content with the team.
Seamless JIRA Integration, Needs Better Third-Party Connections
What do you like best about the product?
I appreciate how easily Confluence works to flow between documents and related items in JIRA. I like that I can see what issue the document ties back to, which is extremely helpful for CS Post Mortems because we can link the CIs directly rather than just talking about them. Similarly, when Devs/Product are building documentation, they can link the CI or FTRQ that the document connects to. Additionally, Confluence allowed us to consolidate all documents in one place.
What do you dislike about the product?
The integration to Slack, ClickUp, etc. times out more frequently than other connections I use. I have to reconnect Confluence Cloud anytime I want to use it in Slack, ClickUp, etc.
What problems is the product solving and how is that benefiting you?
I use Confluence for linking and consolidating documentation, ensuring all docs are in one place. It seamlessly integrates with JIRA, allowing us to link important documents directly to issues, which is great for clarity.
Excellent Organization, Strong Search Functionality, and Supports AI Integrations Like Rovo
What do you like best about the product?
Organization, search features, and integrations with AI platforms like Rovo and PM platforms like JIRA, which is also a part of the Atlassian suite.
What do you dislike about the product?
The UI feels a bit dated. There can be a lot of links/info on your screen at once which can sometimes feel overwhelming.
What problems is the product solving and how is that benefiting you?
It's our internal wiki that we use as our company's source of truth for company updates, benefits, standard operating procedures, and best practices.
Robust Documentation Hub with Easy Jira Integration
What do you like best about the product?
I like how formatting and writing in Confluence work, and linking other documents is really easy. I like the way you can nest documents under themselves and connect different spaces and contexts. I also really like the integration with Jira, as I can see which issue is mentioned in which Confluence document and quickly pull relevant docs when working on an issue. Compared to Jira, Confluence is really stable and fast, and I haven't noticed any bugs whatsoever until now.
What do you dislike about the product?
I don't like the fact that I can only export the documents to PDFs or Word. In this AI era, markdown files are really important, and the fact I can't export the docs to markdown is really painful. It adds another step of converting it somewhere else.
What problems is the product solving and how is that benefiting you?
Confluence keeps us organized by storing all documents in one place and integrates with Jira for easy access to relevant docs from issues.
Confluence Makes Our Knowledge Base Easy to Structure and Navigate
What do you like best about the product?
Confluence allows us to structure our knowledge base and reference data in an easy to navigate hierarchical way, and supports a good variety of page layouts and formatting.
What do you dislike about the product?
The search function is powerful but can return results that are less relevant if you're not careful with filters and operators. The page formatting can deliver good readable results but can be a bit fiddly
What problems is the product solving and how is that benefiting you?
A single reference point for access to project and process documentation, and work-in-progress specifications as well as a historical record of completed work - great for coordination cross-functional teams operating in different locations and timezones.
Confluence Makes Knowledge Sharing Easy & Centralized
What do you like best about the product?
I love that Confluence is our centralized knowledge repository. Easy to use and easy to add/edit pages.
What do you dislike about the product?
From time to time there are performance issues. Pages will take too long to load.
What problems is the product solving and how is that benefiting you?
Confluence is solving our lack of knowledge organization problem.
Easy AI-Powered Documentation and Sharing for Teams
What do you like best about the product?
I like that I can create documentation for my projects using AI tools, and that it’s easy to share my content with my colleagues at the company.
What do you dislike about the product?
Integration with other tools could be better explained, so it’s easier to understand how to extract more potential from it.
What problems is the product solving and how is that benefiting you?
It helps me with documenting my projects.
Easy Cross-Team Collaboration Made Simple
What do you like best about the product?
Easy to use for cross-team collaboration. It works well as an internal knowledge base and a project planner.
What do you dislike about the product?
Search isn’t always accurate and often requires exact keywords to find what I’m looking for.
What problems is the product solving and how is that benefiting you?
Cross-team collaboration, project tracking, and an internal knowledge base.
Seamless Documentation and Collaboration with Confluence
What do you like best about the product?
I find Confluence to be a great tool from Atlassian for documenting solved issues, making it easy for project members to look over for knowledge purposes. It offers powerful options like inline editing, highlighting, tagging, and hyperlinks, which I really like. It's very easy to highlight a sentence and emphasize the intended point, making it comfortable for readers and giving a nice feel to the look of the documents. The initial setup of Confluence was easy, and I continue to use it regularly.
What do you dislike about the product?
Everything seems to be good for me and appreciated
What problems is the product solving and how is that benefiting you?
I use Confluence to document solved issues and migration plans, allowing team knowledge sharing and collaboration. Its features like inline editing, highlighting, and tagging enhance readability and user experience.
Confluence Keeps Our Documentation Organized and Seamlessly Linked with Jira
What do you like best about the product?
What I like best about Confluence is that it gives our team a single, well-organized workspace where we can create and structure all our project documentation, use ready-made templates for things like meeting notes and specs, and tightly link everything with Jira issues so that requirements, decisions, and live project status are always connected and easy to discover for everyone on the team.
What do you dislike about the product?
So far i dont have anything to be disliked
What problems is the product solving and how is that benefiting you?
Confluence is solving the problem of scattered, inconsistent documentation and knowledge silos by giving us a single, structured workspace where all project context, decisions, and how‑tos live together and stay up to date. For me, this means I spend far less time digging through chats, emails, and random files to find answers, new team members can ramp up quickly by reading existing pages, and our work with Jira issues stays aligned because specs, decisions, and status are all connected and visible to everyone.
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