Confluence

What do you like best about the product?

I like the editing capabilities and the different ways it lets me write content. The page structure is clear, and integrating with Claude is easy. Overall, it’s easy to use.

What do you dislike about the product?

Sometimes governance can be a pain and isn’t always straightforward. Exporting could be easier, and multi-export…

What problems is the product solving and how is that benefiting you?

Documenting and collaborating

What do you like best about the product?

Show documentation fast and sharing it with team

What do you dislike about the product?

Difficult to import a styled text inside the editor

What problems is the product solving and how is that benefiting you?

It's good to share documentations between people in the team

What do you like best about the product?

I’ve used Confluence a lot for project documentation, test-related docs, release notes, meeting notes, and sharing technical information with the team. What I like most is that everything stays in one place, so I don’t have to dig through emails or multiple folders just to find an older document.

It also integrates really well with Jira. When I’m looking at a user story or a bug, I can usually jump straight to the related documentation without wasting time. That’s been especially helpful during sprint planning, testing, and production releases.

Another plus is that multiple people can update the same page without ending up with separate versions of the same document. It helps keep information current, and everyone is working from the same source instead of maintaining different copies.

What do you dislike about the product?

I don’t have any major issues with it, but when a project has been running for a long time, the amount of documentation can grow pretty large. At that point, finding older pages sometimes takes a bit of digging unless everything is well organized.

Formatting tables or longer documents can also be a little frustrating at times, especially when I’m trying to get everything to line up neatly. It’s not something I run into every day, but I’ve noticed it on a few occasions.

Other than that, it’s been a reliable documentation tool overall.

What problems is the product solving and how is that benefiting you?

For me, Confluence solves the challenge of keeping project knowledge in one place. Rather than storing requirements, test documents, meeting notes, API details, release information, and troubleshooting guides across different locations, everything lives in a shared workspace that the team can access.

As a QA engineer, I regularly need to look back at older documentation when I’m testing new features or investigating issues. When everything is written down and easy to find, it’s much simpler to understand the application, and I spend far less time tracking people down or asking around for information.

The biggest benefit is that the whole team works from the same set of documentation. That consistency helps avoid confusion and makes knowledge sharing a lot easier.

What do you like best about the product?

I love using Confluence because it helps me find out about certain products and action the estimates from patients. My experience with it has been wonderful. Confluence also helps with finding the next steps and knowing exactly what needs to be done in our company, which improves overall customer satisfaction. The initial setup was very easy and seamless due to most of the information already being programmed into Confluence.

What do you dislike about the product?

nothing much

What problems is the product solving and how is that benefiting you?

I use Confluence for finding out about products and necessary steps, ensuring our company knows exactly what needs to be done, which boosts customer satisfaction.

What do you like best about the product?

We link our confluence pages to Jira tickets and it's honestly saved so much back and forth. No more asking "wait why did we decide this" three months later, you just click through and it's there.

What do you dislike about the product?

Search can be annoying honestly. Sometimes it shows me an old version of a page instead of the latest one and I end up reading outdated info by mistake.

What problems is the product solving and how is that benefiting you?

We used to have docs scattered everywhere, slack, personal drives, random google docs. Confluence fixed that mess. Still not perfect, the search thing bugs me, but overall it's made onboarding new people so much easier since they can just find stuff themselves instead of asking a hundred questions.

What do you like best about the product?

I really like how Confluence allows me to easily link with other applications like Jira, Slack, and Zendesk. This integration makes linking things super easy, and I even get notifications on Slack if there's a document update. I also appreciate that I can set different access levels; I don't have to give access to the whole repository if I don't want to. It's awesome that multiple people can create and choose the visibility of their own repositories. Archiving documents instead of deleting them is a nice feature too, and it's great that I can export documents so easily whenever I need. Setting it up was incredibly straightforward, like, just logging in and enabling access took only a couple of minutes. Overall, creating and maintaining documents with Confluence feels super easy.

What do you dislike about the product?

Sometimes the formatting during export to PDF isn't quite right. An option to choose sheet size based on landscape or portrait would be helpful, especially when we deal with tables.

What problems is the product solving and how is that benefiting you?

I find Confluence makes it easy to create and edit procedure documents with quick formatting options. Document writing is simplified, allowing me to easily add tables or banners without learning complex shortcuts. This streamlines the documentation process and enhances productivity.

What do you like best about the product?

The best part about confluence is it provides the centralized and organized workspace for documentation, collaboration and knowledge sharing.

I particularly like easy to editor tool, easy to integrate with Jira and other Atlassian tools with real time collaboration

The performance of this tool is good, technical support and onboarding process is pretty much easier

What do you dislike about the product?

Confluence is overall awesome tool but performance can feel down occasionally with large pages and managing content structure across multiple spaces become more complex to manage and need to improve the search accuracy and navigation could enhance the tool performance to the next level

What problems is the product solving and how is that benefiting you?

Confluence serves as an single truth of platform in the organization which having all relevant information in once place which improves transiency, reduces the dependency on email, chats and calls and supports better decision making for top level people

What do you like best about the product?

Confluence provides a user-friendly platform for creating and managing documentation, knowledge bases, and project information. Its integration with Jira, strong search capabilities, collaboration features, and AI-assisted content creation improve productivity, communication, and overall team efficiency.

What do you dislike about the product?

Confluence can become difficult to manage as documentation grows, and performance may occasionally slow with large workspaces. Pricing can be a consideration for larger teams, and new users may require some onboarding to fully utilize advanced features. AI-assisted content is helpful but still benefits from human review and validation.

What problems is the product solving and how is that benefiting you?

Confluence helps centralize documentation and knowledge sharing, eliminating information silos and reducing time spent searching for project details. It improves collaboration, supports project tracking through Jira integration, and helps teams work more efficiently with organized and easily accessible information.

What do you like best about the product?

Common place to share knowledge across the entire organization

What do you dislike about the product?

Becomes clumpsy with large number of documents and search becomes very difficult

What problems is the product solving and how is that benefiting you?

We can post newsletter / org wide info over the confluence so that everyone can get used to it

What do you like best about the product?

The seamless integration with Jira is unmatched. Being able to embed live Jira issues, roadmaps, and sprint charts directly into a Confluence page bridges the gap between high-level project planning and day-to-day execution. It eliminates context-switching for the development team and allows stakeholders to see real-time project progress without needing to dig through technical ticket backlogs

What do you dislike about the product?

The text editor can be incredibly frustrating. If you’re working on a massive page with a lot of screenshots or complex layouts, it starts laagging hard. Also, God forbid you try to nest tables inside tables the formatting completely breaks and it's a nightmare to fix. The markdown support is pretty finicky. If I try to paste code or documentation straight over from my IDE, the shortcuts don't always translate right, which just adds annoying extra steps to my day.

What problems is the product solving and how is that benefiting you?

It solves the problem of tribal knowledge. In engineering, it's easy for critical system info to live entirely in one person's head until they leave the company. Confluence gives us an easy, structured way to document our architecture, APIs, and deployment steps. The benefit is peace of mindif a system goes down at 2 AM, the on-call engineer can actually find the runbook and fix the issue quickly without having to wake anyone up."