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    IR-1: Cyber Incident Response Subscription

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    Sold by: Blackpanda 
    IR-1 by Blackpanda is a cost-effective cyber incident response subscription that eliminates the need for expensive annual retainers. For a fraction of the cost, IR-1 provides coverage and a one-time cyber incident response activation credit, giving organizations guaranteed access to expert responders when a ransomware attack or breach occurs.

    Overview

    Traditional incident response (IR) retainers can cost hundreds of thousands of dollars annually, locking organizations into costly agreements even if no incidents occur. IR-1 by Blackpanda offers a smarter, more affordable alternative. Usually delivered as a subscription, IR-1 ensures your business is covered when the worst happens. Every subscriber receives a one-time incident activation credit during the subscription term, guaranteeing rapid access to Blackpanda's elite digital forensics and incident response (DFIR) team in the event of a ransomware attack or other major incident.

    With IR-1, organizations gain:

    Affordable protection - a subscription model that replaces high retainer fees with predictable, cost-efficient coverage. Rapid response activation - the "big red button" makes it easy to activate an incident response, anytime. Our SLAs guarantee an initial response within 4 hours of activation. Recovery assurance - integration with Lloyd's of London-backed cyber insurance partners to reduce downtime and financial loss. Blackpanda is Asia's leading cyber crisis management firm, with operations across Singapore, Hong Kong, Japan, and the Philippines. Trusted by many customers across the region, IR-1 makes world-class incident response accessible to organizations of all sizes without the financial burden of traditional retainer contracts.

    Highlights

    • A cost-effective alternative to expensive incident response retainers.
    • Guaranteed access to expert DFIR responders with a fixed-term subscription and one-time activation credit.
    • Backed by Lloyd's of London-aligned cyber insurance partners for full incident lifecycle support.

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    IR-1: Cyber Incident Response Subscription

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    IR-1 Annual Term
    Blackpanda IR-1 includes one-time incident response credit(s), weekly attack surface scans and endpoint coverage based on quantity purchased per annual subscription term.
    $30.00

    Vendor refund policy

    No money will be refunded.

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Our Customer Success team can be reached at customercare@blackpanda.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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