Florence SiteLink is an AI-enabled solution that automates operational workflows for sites, sponsors and CROs, through the #1 Florence eBinders solution, to speed startup, control risk and reduce operational costs.
Florence is the fastest-growing trial operations platform, connecting over 600 pharmaceutical sponsors and more than 65,000 trial sites worldwide to speed startup, control risk, and reduce operational costs. Drawing on the largest industry site intelligence network, Florence AI-enabled SiteLink solution automates 100% of operational workflows - from startup, document exchange, and contracting to regulatory management, monitoring, and closeout - to ensure research teams are always aligned, efficient and inspection-ready.
Highlights
Speed Startup: Up to 70% faster last mile study startup operations vs. industry average for a Top 10 pharmaceutical sponsor.
Control Risk: 51% increase in eTMF QA pass rates through automated audits and compliance checks for a Top 10 CRO.
Reduce Costs: $31M annual savings through remote monitoring, with 40% efficiency savings on setup of 2nd study for Top 10 pharmaceutical sponsor.
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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Florence Sitelink uses a contract pricing model with two dimensions that work together. The Annual Commitment covers the Starter Pack, your base yearly subscription. The Active Study Site dimension adds a monthly subscription fee tied to the number of active study sites you manage. This means your cost scales with how many sites participate in your studies. As you add active sites, the per-site monthly charge grows, while the Starter Pack stays as your annual foundation. Together these set your committed spend for the term.
Top-of-mind questions for buyers
What counts as one active study site for the monthly subscription fee?
An active study site is a research site actively participating in your studies within SiteLink. Florence counts your current active site total each month, and the per-site subscription fee applies to that count. Sites that are no longer active would not be included in the active count.
Which dimension drives most of my cost as I scale up?
Two charges apply together. The Annual Commitment for the Starter Pack is a fixed yearly base. The Active Study Site fee is billed monthly and rises with your active site count. As you add sites, the per-site monthly charge grows and tends to drive most of the cost at larger scale.
Are onboarding or support fees included in these subscription dimensions?
The pricing dimensions cover the Starter Pack and active site subscription. Florence states separate fees apply for support and onboarding, with cost and support level varying by customer needs. These are not part of the listed subscription dimensions, so confirm them with the vendor.
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Florence eBinders digitizes and streamlines site workflows by managing eISFs, participant binders, and logs in a secure, compliant cloud platform. Enable remote monitoring, e-signatures, and team collaboration - all with built-in training for easy adoption.
Florence eConsent streamlines informed consent with secure, fully digital workflows for clinical trials. Simplify consent management, boost team efficiency, and ensure regulatory compliance through centralized, automated processes.
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