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    Lanying Chat Private Cloud

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    Sold by: Lanying AI 
    Model-agnostic AI Chat infrastructure for AWS. Purchase through AWS Marketplace and deploy Lanying Chat Private Cloud on Amazon EC2 in your own VPC.

    Overview

    Lanying Chat Private Cloud gives enterprises private, model-agnostic AI Chat infrastructure for agents, copilots, and human conversations. Build persistent one-to-one and group conversations with rich media, message history, ordered delivery, multi-device synchronization, push notifications, and optional real-time voice and video. Use the AI models and knowledge sources that fit your application without locking your product to a single model provider.

    Purchase the software through AWS Marketplace under a SaaS contract while keeping the runtime and data plane in infrastructure you control. After subscribing, link your Lanying Console account and create or bind an app. Lanying Console synchronizes your Marketplace entitlements and provides the license and installation token used to deploy on buyer-managed Amazon EC2 instances in your AWS account and VPC. You provision and operate the compute, storage, networking, security, backups, and related AWS resources. The same software can also run on supported private cloud and on-premises infrastructure.

    Integrate quickly with one cross-platform Chat SDK and server APIs for iOS, Android, Web, desktop, and backend applications. Run a single-node deployment or scale to a multi-node cluster, with optional real-time voice and video plus additional enterprise capabilities as requirements grow. The same client integration can move between public, dedicated, and private cloud deployments by changing endpoints instead of rewriting application logic.

    Highlights

    • AI Chat without model lock-in: Build agents, copilots, and human conversations while keeping your runtime and data in infrastructure you control.
    • Purchase on AWS, deploy in your VPC: Buy through AWS Marketplace under a SaaS contract, then install on buyer-managed Amazon EC2 instances in your AWS account.
    • Cross-platform and easy to integrate: Use one Chat SDK and server APIs across iOS, Android, Web, desktop, and backend applications, with optional real-time voice and video.

    Details

    Delivery method

    Deployed on AWS
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    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Lanying Chat Private Cloud

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (28)

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    Dimension
    Description
    Cost/month
    Core Capacity - 10K Registered Users
    Core software capacity entitlement for one buyer-managed Lanying Chat Private Cloud deployment with up to 10,000 registered users. Select exactly one core capacity tier with quantity 1.
    $1,886.00
    Core Capacity - 15K Registered Users
    Core software capacity entitlement for one buyer-managed Lanying Chat Private Cloud deployment with up to 15,000 registered users. Select exactly one core capacity tier with quantity 1.
    $1,975.00
    Core Capacity - 50K Registered Users
    Core software capacity entitlement for one buyer-managed Lanying Chat Private Cloud deployment with up to 50,000 registered users. Select exactly one core capacity tier with quantity 1.
    $2,600.00
    RTC Add-on - 10K Registered Users
    Optional real-time communication capability for the 10K registered-user core capacity tier. Select one unit only and use it with the matching 10K registered-user core capacity.
    $755.00
    RTC Add-on - 15K Registered Users
    Optional real-time communication capability for the 15K registered-user core capacity tier. Select one unit only and use it with the matching 15K registered-user core capacity.
    $790.00
    RTC Add-on - 50K Registered Users
    Optional real-time communication capability for the 50K registered-user core capacity tier. Select one unit only and use it with the matching 50K registered-user core capacity.
    $1,040.00
    Advanced API
    Optional Advanced API software entitlement for Lanying Chat Private Cloud. Requires an active core capacity entitlement. Select one unit only.
    $143.00
    Anti-spam Plus
    Optional enhanced anti-spam software entitlement for Lanying Chat Private Cloud. Requires an active core capacity entitlement. Select one unit only.
    $143.00
    Custom Callback
    Optional custom callback software entitlement for Lanying Chat Private Cloud. Requires an active core capacity entitlement. Select one unit only.
    $258.00
    Group Members - 10K
    Optional group capacity for groups of up to 10,000 members. Requires an active core capacity entitlement. Select one unit only.
    $286.00

    AI Insights

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    Dimensions summary

    You start by picking exactly one core capacity tier for your private cloud deployment. Tiers are sized two ways: by registered users (2K to 100K) or by daily active users (400 to 20K). A daily active user counts once per day at login. Each core tier has a matching optional real-time communication (RTC) add-on for voice and video. Other optional add-ons work with any active core tier: Advanced API, Anti-spam Plus, Custom Callback, and Group Members up to 10,000. You select one unit of each add-on you want. All add-ons require an active core entitlement.

    Top-of-mind questions for buyers

    A registered user is any account created in your deployment, whether or not they log in. A daily active user counts once per calendar day when they log in, using your deployment's configured time zone. Registered-user tiers cap total accounts; daily-active-user tiers cap distinct logins per day.
    You pick exactly one core capacity tier as the base. Each optional add-on you select bills as a separate line and requires an active core entitlement. The RTC add-on must match your core tier size. Advanced API, Anti-spam Plus, Custom Callback, and Group Members work with any active core tier.
    The RTC add-on enables real-time communication, meaning voice and video calls, within your deployment. You must pair it with the matching core tier size. For example, the 10K registered-user RTC add-on works only with the 10K registered-user core capacity. Select one unit only.
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    Vendor refund policy

    Eligible non-private-offer purchases canceled within 48 hours receive a full refund under AWS Marketplace policy. After 48 hours, software charges are non-refundable except for duplicate charges, failure by Lanying AI to provision the service, unresolved material service defects, or where required by law. Private Offer refunds require prior approval by Lanying AI. Contact support@lanyingchat.com  with your AWS account ID, Agreement ID, product name, and reason.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Support for AWS Marketplace subscription onboarding, account setup, entitlement synchronization, licensing, and general product troubleshooting is available by email.

    Documentation: https://docs.lanying.chat/?lang=en 

    Private cloud installation guide: https://docs.lanying.chat/quick-start/private-cloud 

    Hands-on installation, deployment execution, and environment-specific deployment assistance require an active Lanying Chat Private Cloud Professional Support entitlement.

    Support email: support@lanyingchat.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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