Sold by: 3CXÂ
Deployed on AWS
AWS Free Tier
3CX is a business communications solution that offers companies of all sizes with a complete package for calls, video conferencing, live chat and messaging. It's open-platform, meaning you can choose from a variety of supported IP Phones and SIP Trunks that best suit your business needs.
Overview
3CX is a business communications solution that offers companies of all sizes with a complete package for calls, video and live chat, out of the box. With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX boosts employee productivity and enhances the customer experience.
3CX is open-standards, allowing you to choose from a selection of supported IP Phones and SIP Trunks that best suit your business needs and budget. Installation, management and use of 3CX is extremely easy and straightforward saving you time on phone system management and maintenance.
Pricing is based on the number of simultaneous calls you need, not on the number of users/extensions you have, which also knocks down the cost of ownership tremendously.
Choose between 3CX Dedicated PRO or Enterprise. Both come with their set of Unified Communications features all bundled in the initial price, so there are no hidden costs and extra add-ons.
Highlights
- Slash your phone bill and communications costs
- Status, Chat, Click2Call, CRM Integration
- WebRTC Web Conferencing
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Debian 12
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
No refunds or returns on licence purchase.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Use a web browser to access the 3CX Installation Wizard at http://Your_EC2_Instance_Public_IP:5015
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
2.8
5 ratings
5 AWS reviews
|
499 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
MOISÉS R.
Practical and Complete, But Bugs in the App for Windows
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
easy to manage and use. practical and simple, yet at the same time complete.
What do you dislike about the product?
app bugs for Windows. Sometimes it is necessary to restart it frequently.
What problems is the product solving and how is that benefiting you?
it facilitates both internal and external communication in my organization. the ease of contacting a supplier or internal user is surprising. for configuration, it is even simpler. it can be done in a few minutes.
Matthew L.
Affordable, Flexible VoIP Solution Perfect for Small Businesses
Reviewed on Oct 22, 2025
Review provided by G2
What do you like best about the product?
3CX is a software-based VoIP phone system that stands out for its affordability, flexibility in deployment, and user-friendly interface. Whether hosted on-premises, in your own cloud, or by 3CX itself, it caters well to small businesses looking for a customizable communication solution without the high costs of traditional systems.
What do you dislike about the product?
Some users report unreliable push notifications and call delivery on mobile devices, depending on OS and hardware.
What problems is the product solving and how is that benefiting you?
3CX addresses communication challenges by providing a dependable and affordable service, along with a comprehensive suite of communication tools such as voice calls, video conferencing, and team chat. It has helped my company operate more efficiently and increased our productivity by making use of the dynamic tools available.
Nigel M.
3CX is easy to setup and very user friendly
Reviewed on Oct 16, 2025
Review provided by G2
What do you like best about the product?
As the administrator of our 3CX system, I find the implementation and configuration process to be very straightforward and easy to follow. Setting it up does not take much time, allowing you to get started quickly. I appreciate the availability of a cloud option, which eliminates the need for on-premise hardware. Physical handsets are also unnecessary, thanks to the mobile client and desktop software. Their customer support is excellent, with knowledgeable staff who resolve issues promptly. We rely on 3CX for all our communication needs. Integrating it into our existing network is simple and can be completed in under an hour. Users often take advantage of 3CX for more than just calls, using it for chats and meetings as well.
What do you dislike about the product?
I am frustrated by how often support is withdrawn for third-party requirements such as handsets and SIP Trunk providers. If you happen to use a third-party option that is not officially supported, you won't get any assistance with configuration or troubleshooting issues.
What problems is the product solving and how is that benefiting you?
3CX has certainly helped our business reduce call costs. By taking advantage of its unique features, we are able to use the internet for our daily calls. When it comes to making international calls, there are numerous supported third-party providers that offer affordable overseas calling plans, which can be easily integrated into 3CX.
Sohail S.
3CX: User-Friendly, Flexible, and Cost-Effective Communication Solution
Reviewed on Oct 15, 2025
Review provided by G2
What do you like best about the product?
3CX is extremely user-friendly and offers great flexibility for both remote and on-site communication. The interface is intuitive, setup is simple, and it integrates seamlessly with existing systems like CRM tools. The call quality is excellent, and features like web conferencing, call recording, and mobile app support make it very convenient for teams working in hybrid environments. It’s also cost-effective compared to traditional PBX systems
What do you dislike about the product?
Sometimes, setting up the initial configuration and firewall can be challenging, especially for users who lack technical experience. The mobile app works, but it would benefit from greater stability and responsiveness, particularly when the internet connection is weak. Furthermore, customer support could improve its response time when dealing with more complex technical problems.
What problems is the product solving and how is that benefiting you?
3CX has significantly enhanced our organization’s communication infrastructure by consolidating voice, video, and chat into a single, unified platform. It has eliminated the dependency on multiple communication tools, thereby improving operational efficiency and reducing overall costs. The system’s scalability and cloud-based flexibility enable seamless collaboration among remote and on-site teams, ensuring business continuity across locations.
N N.
“Great tool for managing client calls and CRM integration”
Reviewed on Oct 15, 2025
Review provided by G2
What do you like best about the product?
Its easy to use just one click you can dial and connect with the customer and you can find history of call logs.
What do you dislike about the product?
Sometimes some voice issues wil be there.
What problems is the product solving and how is that benefiting you?
3CX helps me manage client calls and follow-ups in one place. The CRM integration automatically tracks all interactions, saving time and helping me close deals faster. It’s been a great tool for improving my sales efficiency.