Sold by: 3CXÂ
Deployed on AWS
AWS Free Tier
3CX is a business communications solution that offers companies of all sizes with a complete package for calls, video conferencing, live chat and messaging. It's open-platform, meaning you can choose from a variety of supported IP Phones and SIP Trunks that best suit your business needs.
4.5
Overview
3CX is a business communications solution that offers companies of all sizes with a complete package for calls, video and live chat, out of the box. With integrated video conferencing, apps for Android and iOS, website live chat, SMS, Facebook and WhatsApp messaging integration, 3CX boosts employee productivity and enhances the customer experience.
3CX is open-standards, allowing you to choose from a selection of supported IP Phones and SIP Trunks that best suit your business needs and budget. Installation, management and use of 3CX is extremely easy and straightforward saving you time on phone system management and maintenance.
Pricing is based on the number of simultaneous calls you need, not on the number of users/extensions you have, which also knocks down the cost of ownership tremendously.
Choose between 3CX Dedicated PRO or Enterprise. Both come with their set of Unified Communications features all bundled in the initial price, so there are no hidden costs and extra add-ons.
Highlights
- Slash your phone bill and communications costs
- Status, Chat, Click2Call, CRM Integration
- WebRTC Web Conferencing
Details
Sold by
Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Debian 12
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
No refunds or returns on licence purchase.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Additional details
Usage instructions
Use a web browser to access the 3CX Installation Wizard at http://Your_EC2_Instance_Public_IP:5015
Resources
Vendor resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
This product has charges associated with it for included Technical Support. AWS FreePBX is a pairing of Debian 12, FreePBX 17, and Asterisk 21 with full Commercial Module support through Sangoma and included/premium technical support provided by TheWebMachine Networks.
This is a repackaged open-source software product wherein additional charges apply for support with MIKO LLC.
MikoPBX is a free, open-source PBX with a friendly interface, based on Asterisk.
This AMI package includes enhanced support from MIKO LLC, ensuring smooth installation, configuration, and operation.
Users can access our premium support services for troubleshooting, customization, and integration assistance.
With our services, we will tailor the phone system to your needs. We have everything you could need to run this phone system onsite, in the cloud, or both. You tell us what you need, and we will get it to you. At Macro Connect, we pride ourselves with having a good relationship with our clients, no job is too big nor too small when you sign with us.
Customer reviews
Mireya A.
Effortless Call Management with Seamless Performance
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
one of the best features is that it open up automatically- can't miss a call at all- works very smoothly compared to other tools
What do you dislike about the product?
The set up is a little bit tricky unless you are tech savvy- but once you get it up running its ease of use top notch.
What problems is the product solving and how is that benefiting you?
It helps centralize all our communication (calls, texts) into one system- is easy to keep track of customer interactions, log calls automatically, has own mailbox to leave voicemails after hours.
Danilo .
Practical and Intuitive, but Needs Aesthetic Improvements
Reviewed on Nov 24, 2025
Review provided by G2
What do you like best about the product?
I value the practicality of 3CX, which makes operations much more efficient and easy to manage. The platform's optimization is remarkable, with a lightweight app that doesn't consume many resources yet still offers comprehensive functionalities. Additionally, it is intuitive, which facilitates communication between departments within the company, integrating the different areas in a cohesive and efficient manner. I also appreciate how simple and quick the initial setup of 3CX was, allowing for a smooth transition without disrupting daily activities. The confidence in the product is so high that I would give it a score of 10 on a recommendation scale.
What do you dislike about the product?
I think that 3CX could improve in aesthetics. Currently, I miss more native aesthetic options to customize the app to my liking.
What problems is the product solving and how is that benefiting you?
I use 3CX to facilitate communication between departments in the company, providing convenience and a lightweight, intuitive application.
Tereza S.
Boost Productivity and Customer Service Effortlessly with this PBX System: 3CX
Reviewed on Nov 12, 2025
Review provided by G2
What do you like best about the product?
I use 3CX across all the three current organizations that I work for. With 3CX, it is easy to manage customer inquiries to boost customer service which ensure customer retention in long-run. The mobile applications enables us (teams) to stay connected remotely in one workspace to boost productivity.
What do you dislike about the product?
Ever since Feb 2023 when I implemented 3CX, there has never been any daunting feature to customize nor a bug on any platform mainly iOS app which I often use.
What problems is the product solving and how is that benefiting you?
Centralizing business communications in one place is the leading benefit that I experience with 3CX.
Enhancing remote work is another great aspect of using 3CX that help improve performance across all business units.
Enhancing remote work is another great aspect of using 3CX that help improve performance across all business units.
MOISÉS R.
Practical and Complete, But Bugs in the App for Windows
Reviewed on Oct 27, 2025
Review provided by G2
What do you like best about the product?
easy to manage and use. practical and simple, yet at the same time complete.
What do you dislike about the product?
app bugs for Windows. Sometimes it is necessary to restart it frequently.
What problems is the product solving and how is that benefiting you?
it facilitates both internal and external communication in my organization. the ease of contacting a supplier or internal user is surprising. for configuration, it is even simpler. it can be done in a few minutes.
Matthew L.
Affordable, Flexible VoIP Solution Perfect for Small Businesses
Reviewed on Oct 22, 2025
Review provided by G2
What do you like best about the product?
3CX is a software-based VoIP phone system that stands out for its affordability, flexibility in deployment, and user-friendly interface. Whether hosted on-premises, in your own cloud, or by 3CX itself, it caters well to small businesses looking for a customizable communication solution without the high costs of traditional systems.
What do you dislike about the product?
Some users report unreliable push notifications and call delivery on mobile devices, depending on OS and hardware.
What problems is the product solving and how is that benefiting you?
3CX addresses communication challenges by providing a dependable and affordable service, along with a comprehensive suite of communication tools such as voice calls, video conferencing, and team chat. It has helped my company operate more efficiently and increased our productivity by making use of the dynamic tools available.