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    Anvil Enterprise Support

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    Sold by: Anvil 

    Overview

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    This is the required Support Contract for Anvil Enterprise

    Highlights

    • Support for the Anvil Enterprise product

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Anvil Enterprise Support

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Standard Support Upgrade
    Upgrade from 4 to 9 enquiries per month ($454 / mo)
    $5,448.00
    Enhanced Support
    Upgrade from 4 to 14 enquiries per month ($1017 / mo)
    $12,204.00

    Vendor refund policy

    Bespoke per contract - contact enterprise@anvil.works  to discuss

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Technical support support@anvil.works 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    2 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Craig H.

    Very easy to use UI and reasonable Python support. Tech support spotty to poor.

    Reviewed on Nov 28, 2023
    Review provided by G2
    What do you like best about the product?
    Speed to prototype is excellent since components are just drag and drop. Adding Python libraries and customizing packages is supported.
    What do you dislike about the product?
    Some features don't work properly so getting to a refined production-level result is either very difficult or impossible. (e.g. Data Grid component full-width doesn't work, so users are squinting at tiny text). Getting support is effectively impossible, and customer forums are inconsistent and occasionally hostile.
    What problems is the product solving and how is that benefiting you?
    Speed to prototype and rapid development of business tools
    Renu A.

    App development is easier now using Anvil

    Reviewed on Aug 04, 2023
    Review provided by G2
    What do you like best about the product?
    Anvil is the most useful and effective website for developing apps using Python and it helps to learn developing a new app and the interface is simple and easy to understand
    What do you dislike about the product?
    Just a feedback to review the pricing and not a dislike, also adding new options would be great and make it a bit more user friendly as sometimes it gets hung up while code writing
    What problems is the product solving and how is that benefiting you?
    As a small business, it will be costlier to hire a full team for develop and managing the apps and Anvil is helping us with that, it is affordable and support is great
    View all reviews