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    Enterprise Supervision

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    Coordinate, communicate, record, and track each step of your probation process, along with pretrial services, with Tyler's Enterprise Supervision our web-based SaaS solution. Intuitive features streamline client management while multiple layers of security provide system protection at the data center, application, and user levels. Our solution is CJIS compliant and meets Amazon GovCloud requirements, so you'll enjoy strong data integrity and security from the moment Enterprise Supervision is implemented. You'll also experience secure integration with other Tyler products so you can access and share data to expedite the supervision process, and see all critical case information from dispatch through disposition in one place. Key features include: 1. Monitor cases, financials, and generate reports; 2. Track client movements; 3. Automate client check-ins; 4. Reduce missed client events; 5. Track and manage detainee custody; 6. Complete room checks and update information instantly
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    Enterprise Supervision

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    Overview

    Utilize Comprehensive Probation Case Management: Get full case monitoring and reporting capabilities for adult and juvenile probation, parole, pretrial, and diversion in one case management system. You can generate case documents, track financials, and complete any existing assessments right in Enterprise Supervision. You can also manage drug tests by assigning clients to groups and scheduling groups for random testing.

    Track Clients Using Electronic Device Monitoring: Our active electronic device monitoring system combines intuitive software, dependable hardware, and comprehensive support services. Device tracking is integrated into our case management system, so you can quickly create policies and zones to monitor devices. False alerts are virtually eliminated thanks to ultra-reliable electronic monitoring devices that are tamper sensitive, triggering alerts to case officers when signal jams/shields or travel outside predetermined zones occurs.

    Provide Easy Online Client/Officer Interaction: The Enterprise Supervision Access online portal gives clients the ability to connect and communicate with officers from their computer or smartphone 24/7 to stay on top of their supervision obligations. Enterprise Supervision Access provides clients with key information they need to manage their case and lets them make payments through Payments to cover any outstanding fees or fines. This portal also handles most clients' common requests and provides quick answers to frequently asked questions, saving valuable time for your officers so they can focus on more complex client work.

    Complete Client Check-Ins Quickly With Automated System: Using the latest interactive phone technologies, your clients can easily check-in with you and your staff. Clients are verified using voice-print, biometric technology that is 99%t accurate, and they complete interviews you've created to capture the information needed for their case file. The system automatically sends text and email check-in reminders. Plus, automatically generate reports, letters, and forms. Integrate with Enterprise Supervision or use as a standalone system.

    Increase Appearance Rates Via Automatic Appointment Reminders: The Appointment Reminder system contacts offenders the day before an appointment or hearing, making them more likely to appear and helping you recapture countless hours of lost time from missed events. You can set reminder categories for your department and send those to the offender or all involved parties. Each reminder call can be recorded and played back as needed.

    Track and Manage Detainee Custody: Scalable and flexible Institution Management makes tracking, recording, moving, and reporting seamless. Systems are customized to the facility and records room assignments, approved visitors and visits, risks and medical alerts, incidents, and more. Room movements are time stamped, tracked, and logged, room checks are assigned, and incident reports can be created in the system. Shift notes are stored and locked to ensure long-term accessibility by supervisors.

    Room Check: Record when room occupancy is verified and establish custom time intervals to ensure room checks are done on schedule. A durable touchscreen scanner helps you complete room checks quickly, with data synching in real time so there's no extra paperwork or computer work needed. Everything can be monitored from any computer or tablet with an internet connection and you can run extensive reporting for each room, unit, and facility that includes date/time, staff information, and room logs.

    Enterprise Supervision offers custom products, packages, EULAs, and private offers. Contact cjsales@tylertech.com  for more information.

    Highlights

    • Automate client check-ins and reduce missed client events with our mobile app
    • Track client movements with Electronic Monitoring
    • Track and manage detainee custody including room checks

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Enterprise Supervision

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Enterprise Supervision
    10 Users
    $21,000.00

    Vendor refund policy

    Contact cjsales@tylertech.com  for more information.

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    Delivery details

    Software as a Service (SaaS)

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    External reviews are sourced from G2  and are not included in the star rating for this product.
    Legal Services

    Great case management software.

    Reviewed on Dec 28, 2018
    Review provided by G2
    What do you like best about the product?
    Makes it easy to streamline and manage extensive caseload and separate data and statistics by users.
    What do you dislike about the product?
    Lag time when loading reports. Technical difficulties when software updates are performed.
    What problems is the product solving and how is that benefiting you?
    Solving the issues of keeping caseloads streamlined and being able to keep up with mass data and statistics.
    View all reviews