AWS Marketplace: Okta 1st line Support Training

Overview

Innovate is a long standing and recognised brand in the UK Okta community. As an accredited GOLD tier Okta Service Delivery Partner, Innovate strategically leads the design, implementation (platform & applications) and provides ongoing support and trainiing service to Okta customers.

Our consultants are also experienced at providing IAM consultancy. Discussing target operating models so we can help define your roadmap to deliver a successful enterprise class identity solution that your end-users will find modern, and easy to use.

This is a trainer led interactive online course covering:

Identity and access management overview and key principles
How to carry out common Service Requests (SR) in Okta
1st line incident support
Okta demos and quizzes relevant to your 1st line support staff

The course is a fixed price half day course for up to 5 attendees.

Highlights

For clients that want their 1st line support staff (Service Desk agents and application support teams) up-skilled on Okta for their role in service request fulfilment.
Improve end user experience through improvement to first time fix and few call escalations

Details

Sold by

Innovate IT Ltd

Pricing

Custom pricing options

Request private offer

Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

Legal

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Support

Vendor support

For further details contact Innovate on requests@innovate.cloud

Software associated with this service

Okta Identity Cloud

By Okta, Inc

With Okta's Workforce Identity Cloud, organizations can securely connect their workforces, partners and customers to the right technology at the right time.

View product