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    Abnormal - Cloud Email Security (EU)

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    Deployed on AWS
    Abnormal is the AI-native cloud email security platform that protects businesses from the most advanced and costly attacks while fully automating security operations. Unlike traditional SEGs, which rely on disruptive inline processing and static rules, Abnormal deploys in minutes via a three-click API integration with Microsoft 365 and Google Workspace. The solution ingests tens of thousands of signals unique to each customer, and uses behavioral AI to precisely detect and remediate business email compromise (BEC), account takeovers, invoice fraud, and supply chain attacks in real time. Abnormal delivers unmatched efficacy and a seamless experience, reducing security teams operational overhead by 95%. Recognized as a "Leader" in the Gartner Magic Quadrant for Email Security Platforms, Abnormal is celebrated for its innovation, customer centric approach, and 99% "Would Recommend" rating on Gartner Peer Insights.

    Overview

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    Email remains the #1 cause of breaches and #1 source of cybercrime losses to enterprises (Source: FBI Internet Crime Report). As attackers leverage generative AI and sophisticated social engineering, traditional security approaches that rely on threat intelligence and static rules are no longer sufficient. Organizations need a modern solution that deeply understands human behavior to protect against these evolving threats.

    Abnormal Security delivers unprecedented protection through its AI-native platform for human behavior security. By leveraging a unique API-based architecture, Abnormal ingests 10x more behavioral signals than legacy solutions, enabling deep understanding of every employee and vendors behavior patterns. This foundation powers precise detection of anomalies and suspicious activities, stopping advanced attacks like business email compromise, supply chain fraud, account takeovers, lateral phishing, and AI-generated impersonation attempts before they can cause damage. For example, Abnormal detected and stopped a $13.5M payment fraud attempt where an attacker compromised an email account, created a look-alike domain, and sent a fraudulent invoice. Abnormals AI flagged anomalies such as the newly registered domain, suspicious email headers, and unusual language patterns, preventing the attack before any harm occurred.

    Beyond superior detection, Abnormal transforms security operations through AI automation. The platforms AI Security Mailbox eliminates manual triage and investigation of reported emails, while automated remediation capabilities instantly remove threats across all mailboxes. This automation, combined with features like AI-generated security awareness training and intelligent graymail management, reduces SOC workload by 95% while improving employee productivity.

    Deployed in 60 seconds via API, Abnormal integrates seamlessly with Microsoft 365 and Google Workspace without the need for professional services or ongoing admin overhead.

    Key Benefits -Integrates in 60 seconds, deploys without professional services, and operates autonomously with no admin overhead. -Leverages behavioral AI to detect and stop novel email attacks while fully automating SOC operations, including phishing mailbox management, security training, and attack remediation. -Expands protection beyond email by using human behavioral AI to detect and remediate account takeovers (ATO/UATO), securing cloud platforms and preventing unauthorized access.

    Abnormal is recognized for its customer-first approach and commitment to innovation. Named a "Leader" in the Gartner Magic Quadrant for Email Security Platforms with the "Most Completeness of Vision," Abnormal also boasts a 99% customer "Would Recommend" rating, reflecting its industry leadership and dedication to excellence.

    Experience Abnormals cutting-edge email security with a demo and risk assessment tailored to your needs. See how behavioral AI stops advanced threats others miss, explore real-world attacks, and experience seamless API integration. Gain clear insights, pricing transparency, and learn why Abnormal leads in email security.

    Request a demo today to protect your cloud email environment.

    To purchase, please request a private offer.

    Highlights

    • Comprehensive Protection with Behavioral AI - Abnormal's behavioral AI analyzes tens of thousands of organization-specific signals to detect advanced email threats. For example, Abnormal stopped a $36M Vendor Email Compromise attack involving a lookalike domain (.cam) used to impersonate a trusted partner. The attack was flagged due to anomalies like newly registered domains, irregular language, and altered billing details.
    • Streamlined SOC Efficiency and Automation - Abnormals AI Security Mailbox automates the triage and remediation of user reported phishing emails, reducing SOC workloads by 95% while educating end users with personalized generative AI responses. By eliminating the 15 minutes typically required for SOC analysts to review each email, one of Abnormals customers saved an average of 1,721 SOC hours per month, equivalent to the capacity of 10.5 full time employees.
    • Seamless Deployment and Scalability - Abnormal integrates directly with Microsoft 365 and Google Workspace without requiring MX changes, ensuring rapid deployment and scalability for businesses of all sizes. By consolidating email security into a single platform, Abnormal eliminates the need for third party gateways like Proofpoint or Mimecast, with over 500 SEG replacements completed to date.

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    Deployed on AWS

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    Abnormal - Cloud Email Security (EU)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Mailboxes
    Number of email mailboxes under management
    $500,000.00

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    66 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    reviewer2251509

    AI has helped classify threat types more accurately but product ownership can improve

    Reviewed on Oct 28, 2025
    Review provided by PeerSpot

    What is our primary use case?

    The main use case for Abnormal Security is as a spam filter and for mail hygiene. This use case is for the finance industry.

    What is most valuable?

    Abnormal Security's AI capabilities are what we like most, as they can categorize and classify the emails, and based on the context of the email, understand if it's a graymail, a bulk mail, or a phish. Some valuable insights and analytics from the dashboard include productivity-level and threat-level metrics, such as time spans and emails recalled.

    What needs improvement?

    Ease of use is important, and Abnormal Security's responsiveness and ability to deliver solutions when issues arise are crucial. However, there is always room for improvement, as achieving a perfect 10 means there is no more room for enhancement. For Abnormal Security, it's about leveraging AI even more, which they are already working on in their roadmap.

    For how long have I used the solution?

    We have been using this product for two years.

    How are customer service and support?

    I would rate their overall support, including account representatives, sales, and technical support, as an eight.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The integration process with Abnormal Security into our existing infrastructure was pretty easy.

    What other advice do I have?

    We do have experience with Abnormal Security, and we are currently using it. For Abnormal Security as a product, I would say probably somewhere around a seven, as there are some other areas where they can improve to achieve a higher rating. The review rating for Abnormal Security is an 8.

    Which deployment model are you using for this solution?

    We are using Abnormal Security in a public cloud environment.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    We are using Abnormal Security with another cloud provider, not the major ones.
    Nick L.

    Blown away by how effective this platform is a stopping phishing emails.

    Reviewed on Oct 07, 2025
    Review provided by G2
    What do you like best about the product?
    It catches everything, we had this system in a live state for over a month now and I haven't seen a single phishing email slip through.
    What do you dislike about the product?
    It's a premium product, with a fairly high price tag.
    What problems is the product solving and how is that benefiting you?
    Our traditional Secure Email Gateway was letting through so many malicious phishing emails, I trialled Abnormal for 3 months and it blocks everything. I'm aware that at some point something will slip the net but that's why we have Cyber Awareness Training, 24/7 monitoring, and Antivirus. I don't want to rely on this platform 100% but it's almost unbelievable how well it works, I will recommend this platform to anyone.
    Non-Profit Organization Management

    Abnormal is great

    Reviewed on Sep 17, 2025
    Review provided by G2
    What do you like best about the product?
    It is incredibly accurate and east to use. It is incredibly east to implement, support is timely and helpful, and it has reduced the amount of time that we have to spend managing our SEG drastically.
    What do you dislike about the product?
    It is a small thing but I forget to switch off the default filters in the threat log sometimes.
    What problems is the product solving and how is that benefiting you?
    Abnormal is filtering out email attacks and promotional emails with incredible accuracy.
    Darren T.

    Exceptional Product, Exceptional Team

    Reviewed on Aug 29, 2025
    Review provided by G2
    What do you like best about the product?
    Abnormal.ai is a rare find in today’s market. From the very first conversation, the sales process set an impressively high bar — and the product and team have delivered on every promise. It’s not often you encounter a solution that not only meets expectations but consistently exceeds them, with a team that is just as committed to customer success as they are to technical excellence. The combination of innovative technology, reliability, and genuine partnership makes Abnormal.ai stand out as a best-in-class solution.
    What do you dislike about the product?
    Nothing. It's an excellent product.....
    What problems is the product solving and how is that benefiting you?
    Inbound email threat detection
    Santanu L.

    Abnormally Good

    Reviewed on Aug 14, 2025
    Review provided by G2
    What do you like best about the product?
    We were early adopter of Abnormal as the API integration is the way forward, and getting off from Secure Email Gateway framework. API integration was done in minutes, and the Dashboard is easy to comprehend. We compared Abnormal with other platforms, and they stood out for ease of usage, ability to identify and differentiate from genuine and malicious email and high rate of efficacy. The greatest thing about Abnormal is once you set it up, you don't have to make changes. I look at the Dashboard infrequently, and it keeps doing its job. Machine Learning learns from user submissions and improves over time. Abnormal Customer Support is also very good and CSM helps to improve continuously.
    What do you dislike about the product?
    Inability to customise for deep scanning in the first iteration
    What problems is the product solving and how is that benefiting you?
    Ability to protect our user base from malicious emails: BEC, Spam, Phishing
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