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    Abnormal - Cloud Email Security

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    Deployed on AWS
    Abnormal is the AI-native cloud email security platform that protects businesses from the most advanced and costly attacks while fully automating security operations. Unlike traditional SEGs, which rely on disruptive inline processing and static rules, Abnormal deploys in minutes via a three-click API integration with Microsoft 365 and Google Workspace. The solution ingests tens of thousands of signals unique to each customer, and uses behavioral AI to precisely detect and remediate business email compromise (BEC), account takeovers, invoice fraud, and supply chain attacks in real time. Abnormal delivers unmatched efficacy and a seamless experience, reducing security teams operational overhead by 95%. Recognized as a "Leader" in the Gartner Magic Quadrant for Email Security Platforms, Abnormal is celebrated for its innovation, customer centric approach, and 99% "Would Recommend" rating on Gartner Peer Insights.
    4.8

    Overview

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    Email remains the #1 cause of breaches and #1 source of cybercrime losses to enterprises (Source: FBI Internet Crime Report). As attackers leverage generative AI and sophisticated social engineering, traditional security approaches that rely on threat intelligence and static rules are no longer sufficient. Organizations need a modern solution that deeply understands human behavior to protect against these evolving threats.

    Abnormal Security delivers unprecedented protection through its AI-native platform for human behavior security. By leveraging a unique API-based architecture, Abnormal ingests 10x more behavioral signals than legacy solutions, enabling deep understanding of every employee and vendors behavior patterns. This foundation powers precise detection of anomalies and suspicious activities, stopping advanced attacks like business email compromise, supply chain fraud, account takeovers, lateral phishing, and AI-generated impersonation attempts before they can cause damage. For example, Abnormal detected and stopped a $13.5M payment fraud attempt where an attacker compromised an email account, created a look-alike domain, and sent a fraudulent invoice. Abnormals AI flagged anomalies such as the newly registered domain, suspicious email headers, and unusual language patterns, preventing the attack before any harm occurred.

    Beyond superior detection, Abnormal transforms security operations through AI automation. The platforms AI Security Mailbox eliminates manual triage and investigation of reported emails, while automated remediation capabilities instantly remove threats across all mailboxes. This automation, combined with features like AI-generated security awareness training and intelligent graymail management, reduces SOC workload by 95% while improving employee productivity.

    Deployed in 60 seconds via API, Abnormal integrates seamlessly with Microsoft 365 and Google Workspace without the need for professional services or ongoing admin overhead.

    Key Benefits -Integrates in 60 seconds, deploys without professional services, and operates autonomously with no admin overhead. -Leverages behavioral AI to detect and stop novel email attacks while fully automating SOC operations, including phishing mailbox management, security training, and attack remediation. -Expands protection beyond email by using human behavioral AI to detect and remediate account takeovers (ATO/UATO), securing cloud platforms and preventing unauthorized access.

    Abnormal is recognized for its customer-first approach and commitment to innovation. Named a "Leader" in the Gartner Magic Quadrant for Email Security Platforms with the "Most Completeness of Vision," Abnormal also boasts a 99% customer "Would Recommend" rating, reflecting its industry leadership and dedication to excellence.

    Experience Abnormals cutting-edge email security with a demo and risk assessment tailored to your needs. See how behavioral AI stops advanced threats others miss, explore real-world attacks, and experience seamless API integration. Gain clear insights, pricing transparency, and learn why Abnormal leads in email security.

    Request a demo today to protect your cloud email environment.

    To purchase, please request a private offer.

    Highlights

    • Comprehensive Protection with Behavioral AI - Abnormal's behavioral AI analyzes tens of thousands of organization-specific signals to detect advanced email threats. For example, Abnormal stopped a $36M Vendor Email Compromise attack involving a lookalike domain (.cam) used to impersonate a trusted partner. The attack was flagged due to anomalies like newly registered domains, irregular language, and altered billing details.
    • Streamlined SOC Efficiency and Automation - Abnormals AI Security Mailbox automates the triage and remediation of user reported phishing emails, reducing SOC workloads by 95% while educating end users with personalized generative AI responses. By eliminating the 15 minutes typically required for SOC analysts to review each email, one of Abnormals customers saved an average of 1,721 SOC hours per month, equivalent to the capacity of 10.5 full time employees.
    • Seamless Deployment and Scalability - Abnormal integrates directly with Microsoft 365 and Google Workspace without requiring MX changes, ensuring rapid deployment and scalability for businesses of all sizes. By consolidating email security into a single platform, Abnormal eliminates the need for third party gateways like Proofpoint or Mimecast, with over 500 SEG replacements completed to date.

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    Abnormal - Cloud Email Security

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (9)

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    Dimension
    Description
    Cost/12 months
    AIPC Year 2
    AIPC Y2
    $1,000,000.00
    IES SP
    Inbound Email Security SP
    $1,000,000.00
    CORE ATO SP
    Core Account Takeover Protection SP
    $1,000,000.00
    AISM SP
    AI Security Mailbox SP
    $1,000,000.00
    EPR SP
    Email Productivity SP
    $1,000,000.00
    IES T3 SP
    Inbound Email Security T3 SP
    $1,000,000.00
    CORE ATO T3 SP
    Core Account Takeover Protection T3 SP
    $1,000,000.00
    AISM T3 SP
    AI Security Mailbox T3 SP
    $1,000,000.00
    EPR T3 SP
    Email Productivity T3 SP
    $1,000,000.00

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    Ratings and reviews

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    4.8
    78 ratings
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    1 star
    90%
    9%
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    78 external reviews
    External reviews are from G2  and PeerSpot .
    Ed P.

    Effortless Setup, Essential Security

    Reviewed on May 08, 2026
    Review provided by G2
    What do you like best about the product?
    I like Abnormal AI for its ease of use, easy setup, and easy-to-read results.
    What do you dislike about the product?
    Would be cool to have a direct reporting icon in outlook
    What problems is the product solving and how is that benefiting you?
    I use Abnormal AI to stop suspicious emails like phishing and BEC, and it informs our users about what to look for in suspicious emails.
    Michael F.

    Effective Defense Against Phishing and Account Takeovers

    Reviewed on Apr 28, 2026
    Review provided by G2
    What do you like best about the product?
    I like how Abnormal AI helped us with account takeovers, allowing us to see them and automatically stop them to secure user accounts. It's also great at helping us with spam, junk, and gray mail. I appreciate that it monitors account logins and takes security measures if it detects anything abnormal, like locking the user account and alerting the admins, which allows us to remediate it automatically. The initial setup was very easy, and every time we've added a feature, it's been super easy. The support has been great with them.
    What do you dislike about the product?
    The AI reading of the emails sometimes has small issues, but very, very, very rarely. Otherwise, it's perfect the way it is.
    What problems is the product solving and how is that benefiting you?
    Abnormal AI stops phishing attempts and account takeovers, securing user accounts. It helps with spam, junk, and gray mail. It monitors logins, locks suspicious accounts, alerts admins, and allows automatic remediation by having users change passwords to secure accounts.
    Jason J.

    Smart Protection Against Phishing, Social Engineering, and AI-Generated Scams

    Reviewed on Apr 28, 2026
    Review provided by G2
    What do you like best about the product?
    It focuses on how people communicate, not just what emails contain. Detects attacks such as Sophisticated phishing, Social engineering and
    AI-generated scams.
    What do you dislike about the product?
    Reports missed phishing emails and false negatives. Some attacks only get caught after users report them, not proactively (real-world feedback).
    Generates false positives (blocks legit emails) such as Legitimate emails getting flagged or moved incorrectly and Important messages (like invoices) ending up in junk folders.
    What problems is the product solving and how is that benefiting you?
    Most organizations treat Email security and/or Identity/security (logins, accounts) as separate systems. however Attackers can still exploit that gap when Compromise account then sends legitimate-looking emails then may request money/data.
    Abnormal helps combines identity, behavior and email context. it Looks at the full picture, not just the message. Abnormal AI Stops multi-step attacks that cross system boundaries.
    Mohamed B.

    Enhanced Email Security, But Needs AI Coach Improvement

    Reviewed on Mar 09, 2026
    Review provided by G2
    What do you like best about the product?
    I like that since adding Abnormal AI to our setup, we've seen a drastic reduction in phishing emails, credential theft, and malicious team messages. Before, we were inundated with phishing emails bypassing our old email security, but Abnormal AI significantly reduces those threats. I appreciate that it provides an additional layer of email security and automatically manages phishing and promotional emails, boosting our team's productivity. The initial setup was also very easy—an Abnormal AI engineer guided us through it, and we managed to complete 90% of the configuration in just a one-hour meeting.
    What do you dislike about the product?
    The AI Phishing Coach module is still premature and needs improvement for enterprise-level use. The audio of the AI lady, Jess, in the module doesn't synchronize. Her head was cut at some parts of the video, clearly showing it's an AI-generated video and voice. It needs a bit more realistic appearance and voice.
    What problems is the product solving and how is that benefiting you?
    Abnormal AI provides additional email security, automatically removes phishing emails, and increases productivity by sorting promotional emails. It has drastically reduced phishing emails, credential theft, and malicious messages, which previously bypassed our email security.
    Aaron M.

    Automated Email Monitoring That Reliably Flags and Remediates Abusive Emails

    Reviewed on Feb 13, 2026
    Review provided by G2
    What do you like best about the product?
    It has automated my email monitoring process. I rely on it to identify abusive emails and automatically remediate them.
    What do you dislike about the product?
    I’d like to see more built-in role-based management levels
    What problems is the product solving and how is that benefiting you?
    We were receiving a lot of email spoofing attempts and email scams. Since implementing Abnormal AI, those threats have been stopped before they ever reach or affect our end users.
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