Overview
AI Workspace is a human-in-the-loop, full-service data company with 5+ years of experience in providing expert and high-quality human review services to our global customers. The various data types we support include text, image, audio, and video. Apart from these, our specialized services include foreign languages, LIDAR and medical data. AI Workspace's highly scalable team of experienced and expert data professionals work out of our SOC2 & HIPAA certified secured work environment so that strict security guidelines are adhered to and confidential PII & PHI data sets can be processed with confidence. All our processes and services are designed around the key elements of quality & accuracy and we have recorded a consistent average accuracy level of 96.5% in all our business delivery outputs. Our specialized domain expertise lies in the verticals of Manufacturing, Healthcare, Retail, Banking, Finance & Insurance, Media & Advertising, Entertainment & Fashion, News & Sports, Real Estate, Building & Monuments, Race & Ethnicity, People & places, Automobile, Food & Beverage, etc. and our client profile ranges from Fortune 10 tech companies to AI/ML startups developing building Computer Vision or NLP machine learning products.
Our core ML capabilities include:
Data Extraction: Documents, Tables, Forms
Content Moderation: Images, Videos
Translation: English-French, English-German, English-Spanish, English-Italian, English-Portuguese, English-Arabic, English-Bhasa, English-Czech, English-Japanese, English-Mandarin, English-Russian, English-Turkish.
Transcription: English, French, German, Spanish, Italian, Portuguese, Arabic, Bhasa, Czech, Japanese, Mandarin, Russian, Turkish. (Many more are being constantly added to the pool as per project requirements.)
Video: Object Detection, Object Tracking, Clip Classification
Security: Our associates work in SOC2 & HIPAA certified dedicated, monitored facilities (ODC setup) under full NDA, giving us the ability to uphold strict confidentiality and security protocols to keep client data safe.
Quality Benchmark: Annotated and curate more than 60,000 units of images, 50,000 units of text and 7000 units of videos per day and have recorded a consistent average accuracy level of 96.5% in all our business delivery outputs.
Flexible Workforce: We have access to native speaking subject matter experts in both English and non-English languages along with domestic workforce trained in multiple languages for basic annotation over multi-location resource pool that meet our client's dynamic workforce requirement. Apart from that, we have trained and certified project managers, team leads and QA leads with extensive data labelling experience who drive this process.
Images & Text: Classification, Object Detection
Verticals Supported: Manufacturing, Healthcare, Retail, Banking, Finance and Insurance, Media & Advertising, Entertainment & Fashion, News & Sports, Real Estate, Autonomous Cars, Food & Beverage, etc.
Highlights
- Multiple Languages: Support for English, French, German, Spanish, Portuguese, Italian, Arabic, Bhasa, Czech, Japanese, Mandarin, Russian, Turkish, and Hindi
- Security: Our associates work in SOC2 & HIPAA certified dedicated, monitored facilities (ODC setup) under full NDA, giving us the ability to uphold strict confidentiality and security protocols to keep client data safe.
- Quality Benchmark: Annotated and curate more than 60,000 units of images, 50,000 units of text and 7000 units of videos per day and have recorded a consistent average accuracy level of 96.5% in all our business delivery outputs.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Cost/unit |
|---|---|
$8.28 USD per hour billed at 10 second increments | $0.023 |
Vendor refund policy
We have always strived to exceed our customers quality benchmarks, no matter if its for first-time, or longstanding customers. We perform at minimum 96.5% quality hence anything below that would be reworked on without any additional cost till the desired quality output level is achieved.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please write to us at hello@ai-workspace.com to contact our support team. We are available Monday to Friday, 10am to 7pm IST. For queries during this time we will revert within 4 hours. For queries beyond this time, we would revert back in 8hours. hello@ai-workspace.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Great work
As part of a major video/audio content labeling project, we determined an urgent need to onboard additional resources to support the tasks at hand. Having identified this vendor as one that could potentially meet our complex needs, specifically the ability to identify and label content across 11 languages, as well as quickly onboard, train and scale their workforce to use our custom designed labeling tool, we were incredibly impressed with the professionalism and efficiency displayed from our first interaction and all throughout our subsequent partnership. The team worked closely with us to execute within a tight timeline, working with precision, speed and scale while simultaneously ensuring the required communication to help us manage costs in near real-time. By the end of the project we were very satisfied with the overall quality of the work delivered.