Overview

Product video
Your cybersecurity. Our responsibility.
Every organization wants the best cyber defenses, but very few have all the skilled resources to deliver them. With Cybersecurity as a Service for AWS (https://soph.so/caas ) we deliver world-leading protection for you or with you. All Sophos product and services offerings can be tailored to the exact needs of your organization's security program. Our integrated cybersecurity products automatically stop 99.98% of threats before they can run, while our threat hunting and neutralization experts monitor your environment 24/7, shutting down even the most advanced attacks on your behalf. Learn more about our services integration with AWS here: https://soph.so/awsmtp .
Sophos cloud products include:
- Cloud Security Posture Management: Sophos Cloud Optix continuously scans cloud environments to identify assets, assess their security and compliance settings, and identify malicious activity that may lead to data breaches - enabling you to quickly remediate misconfigurations and respond to threats. It integrates with AWS GuardDuty and SecurityHub and provides agentless malware scanning for the S3 storage service. Learn more: https://soph.so/cloud_optix
- Cloud Workload Protection: Sophos agents protect Windows and Linux hosts running in the cloud against modern threats, including ransomware. Learn more: https://soph.so/cwp
- Cloud Edge Firewall: Sophos Firewalls provide network visibility, protection, and response across public, private, and hybrid cloud environments. With cloud native, virtual, and physical appliances, Sophos Firewalls protect networks of any kind. Learn more: https://soph.so/ngfw
- Endpoint Protection: Sophos Endpoint agents protect your users against everything from common malware to advanced fileless threats and ransomware. Learn more: https://soph.so/endpoint
- Managed Detection and Response Service: Sophos MDR is the world's most trusted MDR service. Analysts leverage telemetry from AWS together with your endpoint, firewall, network, email, and identity solutions to accelerate threat detection, investigation and response across your full environment. Learn more: https://soph.so/mdr
Designed with SMB organizations in mind, Cybersecurity as a Service provides:
- Affordable threat protection: enterprise-grade cybersecurity that's cost effective for small businesses. Learn more: https://soph.so/smb
- An instant Security Operations Center: Managed by you, by us, or together. Simple, one-time installation gets you up and running in minutes.
- World-class cybersecurity defenses: Technology that works with hybrid cloud environments. From endpoint and network security to email and cloud, we have you covered.
- An expert team of cybersecurity professionals: Available 24/7/365. Our AI, malware and security operations specialists work together to constantly improve protection and help customers respond to incidents and breaches.
- A free intuitive cloud-based security platform: Sophos Central allows you to manage all your defenses in one place for maximum efficiency and cross-estate coordination. Providing simple management and reporting, Sophos Central also includes Threat Analysis tools for customers that operate their own security operations teams. Learn more: https://soph.so/sophos-central
Sophos provides a wide range of security solutions to protect users, networks, and cloud environments. To view all products please visit our Sophos Central listing page - https://soph.so/sophos-central .
Looking for custom pricing options? Contact us publiccloudsales@sophos.com
Highlights
- 24/7 Managed Detection and Response across Sophos and 3rd party products. Sophos MDR provides the most comprehensive native security integrations on the market, bringing together signals from endpoint, workload, network, email, cloud and mobile solutions. Learn more: https://soph.so/mdr
- Cloud native and hybrid cloud cybersecurity products provide protection for customers migrating to and in the cloud. Learn more: https://soph.so/cns
- A free cloud based unified management platform that centralizes reporting and configuration for all Sophos products and cybersecurity tools. Sophos Central facilitates sharing of real time threats, health and security information between Sophos products and enables automatic response actions to contain and eradicate threats. Learn more: https://soph.so/sophos-central
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
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Pricing
Free trial
Dimension | Description | Cost/12 months |
|---|---|---|
Cloud Workload MDR | Managed Detection Response for server OS with XDR tools | $390.72 |
Cloud Optix Advanced | Agentless CSPM for AWS, K8s | $140.04 |
Cloud Edge Firewall | Firewall/IPS/Web/WAF/Sandbox: Price per Firewall includes all features | $3,424.00 |
Sophos MDR - Endpoint | Managed Detection Response for user workstations including XDR tools | $239.64 |
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Please refer to the Sophos EULA for details on our refund policies.
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor support
Sophos support portal for licensed customers with an existing SophosID: https://support.sophos.com Toll Free: 1-888-SOPHOS-9 (1-888-767-4679)International: 1-781-494-5800 To contact Support, please log into your Sophos Central Dashboard, click on HELP in the upper right corner, then click on CREATE SUPPORT TICKET. Or, visit https://www.sophos.com/en-us/support.aspx to go to the Sophos Community to find information and resolutions on common questions and issues.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Automated threat response has ensured uninterrupted operations and provides clear 24x7 security visibility
What is our primary use case?
Sophos Cybersecurity as a Service product name is MDR, and we started using it from last year only. It has been one year now.
What is most valuable?
I use its automated threat response, which is a key feature of the service.
Sophos Cybersecurity as a Service is taking care of the complete cybersecurity, helping to mitigate potential threats by monitoring the logs and the events 24/7. Whatever events are coming, they are sharing the report over the email. Wherever they need our intervention, they give us the instructions on how to fix it. Otherwise, they take care of the complete security on their own. The MDR team takes care of all the events and every log.
It is about visibility, and the value of deep visibility into my network activities provided by Sophos Cybersecurity as a Service is significant. The reason we shortlisted the product is the reports. They keep sharing every event, every log over the email so that my team can check what the critical things are and where their intervention is required. Otherwise, Sophos Cybersecurity as a Service MDR team takes care of everything. We need not get into each and every event and check what issues are going on. Most of the events are taken care of by Sophos Cybersecurity as a Service team. Only the things which are on our part, for example, any system that needs to be patched or any OS to be upgraded, come to us. Otherwise, Sophos Cybersecurity as a Service MDR team takes care of everything.
What needs improvement?
One feature which we would like to have in the product is the inventory. For example, if I have the agent installed on each machine and server, why can't we fetch the inventory details from the console? If you look at the competition products such as CrowdStrike, they give clear visibility into what software is installed, what legitimate tools are installed, and what software is not even licensed or may not be secure to install. Those things are reported back to the concerned team, maybe the systems teams, and they can use it brilliantly. Unfortunately, Sophos Cybersecurity as a Service doesn't provide that kind of visibility into what software or tools are installed on a particular system. There is a feature which requires running what you call an XG script to fetch those kinds of details. However, it is not on the GUI as other competitor companies are providing. That is the one feature we really miss. In terms of service and support, I don't think there is an issue because it is already a brilliant five-star service support.
The visibility feature that I already mentioned is the only primary feature which we are missing. The rest is absolutely fine. I don't think there is anything else which should be there.
For how long have I used the solution?
We started using it from last year only. It has been one year now.
How are customer service and support?
Technical support by Sophos Cybersecurity as a Service is excellent, and I can grade it as a 10. I don't have one issue with the technical support.
Service support has no problems, and as a product, if you talk about it, there are a couple of features which are missing. I may deduct one and a half points, so I will give them an 8.5.
How would you rate customer service and support?
Positive
What other advice do I have?
The enhanced threat hunting and forensics provided by Sophos Cybersecurity as a Service have significantly helped my organization address cyberattacks. Sophos Cybersecurity as a Service takes care of the XDR logs, and any kind of anomalies or threats which they find, they take care of it. Any policies to be updated, any IP to be blocked, or any source or domain to be blocked, they just intimate to us that these are the things we need to take care of. Most of the things are otherwise taken care of by Sophos Cybersecurity as a Service team on their part.
Most of the things are on-premise, and cloud-based operation for centralized management is not important for my organization since we are not a cloud company. We don't have any payloads on the cloud. We have a small data center where we have multiple servers and everything on-premise only. We are not using any of the cloud security, cloud vertical, or cloud features from Sophos Cybersecurity as a Service. Most of the things are on-premise only.
The metrics I use to measure the effectiveness of Sophos Cybersecurity as a Service threat intelligence capabilities are straightforward. My uptime and business continuity are very important. Since the day we started using Sophos Cybersecurity as a Service MDR, there has not been a single incident. Even before something hits us, they get alerted and they take the required measures.
We are not familiar with SophosLabs Intelix as a threat intelligence platform.
I have given Sophos Cybersecurity as a Service an overall review rating of 8.5.
Proactive Threat Hunting and Seamless Integrations
Centralized Security and Effortless Threat Isolation
Total Peace of Mind with Sophos MDR: 24/7 Security and Clear Alerts
What really gives me peace of mind is that they not only detect suspicious activities, but they also act immediately. I've been through a couple of situations where they notified me that they had blocked something suspicious and had already taken action before I even found out. It's like having a digital bodyguard that never rests.
Moreover, something that seems simple but is extremely valuable: the alerts I receive make sense. It's not a bombardment of incomprehensible technical notifications that only overwhelm. They clearly explain what happened, what actions they took, and if I need to do anything on my part. For someone who doesn't work in cybersecurity all day, that's priceless. It allows me to focus on my business, knowing that aspect is in the hands of professionals.
Another thing that frustrates me is the feeling of being too dependent on them. I feel like I've lost some direct control over our own infrastructure. If I want to make any changes or adjust the security settings, I have to request it from their team. Although they usually respond quickly, it's not the same as being able to do it myself at the moment I need it.
Also, at the beginning, the learning curve was quite steep. We had to modify some internal processes and there was some friction with the IT team, as they felt they were being "replaced" or supervised. That created tensions that we had to resolve with a lot of diplomacy.
Lastly, the monthly reports are sometimes too technical. When I have to present them to the board of directors, they don't want to see terms like "IOCs" or "lateral movement"; what they want to know, in clear and simple Spanish, is whether we are protected or not.
The direct benefit is that now I have an expert team actively hunting threats in my network. They don't wait for an alarm to go off - they are looking for strange behaviors, suspicious patterns, things I would never know how to identify. A few months ago they detected a ransomware attempt that was silently moving through the network. They neutralized it before it encrypted anything. If we had relied solely on our internal team, we probably would have realized it when everything was already encrypted and with a ransom note on the screen.
It also solves the problem of regulatory compliance. I work with sensitive customer data and need to demonstrate that I have serious security measures. Sophos MDR gives me the documentation and reports I need for audits and certifications.
And perhaps the most valuable: it gives me time. Before, my IT manager spent his time putting out security fires. Now he can focus on projects that really grow the business, while Sophos takes care of keeping us protected. That's a return on investment that doesn't appear on any spreadsheet but that I feel every day.