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Reviews from AWS customer

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480 reviews
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External reviews are not included in the AWS star rating for the product.


    Tanmay A.

Efficient and Responsive MDR Solution

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Sophos MDR is easy to use and set up. It works in the background all the time to watch for any threats, and the support team is always ready to help. It keeps our systems safe without us having to worry about security all the time
What do you dislike about the product?
We haven’t encountered any major drawbacks. The service has been reliable and effective in protecting our environment
What problems is the product solving and how is that benefiting you?
Sophos MDR continuously monitors our systems and responds immediately to any suspicious activity, ensuring our network stays secure and letting us focus on business without worrying about cyber threats.


    Business Supplies and Equipment

MDR - You need it!

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
integrates with O365 and will lock out a compromised user account, overall a great product
What do you dislike about the product?
It is expensive and does require administrative overhead to keep an eye on it, conduct bi annual health checks to make sure you have the latest features turned on and overall tuning
What problems is the product solving and how is that benefiting you?
we are under their protective umbrella and i can sleep at night


    Non-Profit Organization Management

Trustworthy and Admin friendly AV/MDR solution

  • September 08, 2025
  • Review provided by G2

What do you like best about the product?
Easy to deploy and admin friendly console, cloud management, good support
What do you dislike about the product?
Hard to replace or reinstall.. sometimes leaves a trace or leftovers on server OS
What problems is the product solving and how is that benefiting you?
Core element of security stack in our on prem and cloud datacentres


    Devraj G.

Reliable Sophos Managed Detection with 24/7 Support.

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Sophos MDR is easy to use and was simple to implement, with great support from the onboarding team. We rely on it daily, and the wide range of features along with smooth integration into our existing Sophos setup makes it a dependable 24/7 security solution.
What do you dislike about the product?
There isn’t much to dislike, but sometimes the detailed reports can feel overwhelming with too much technical information. However, this also shows how thorough the monitoring is.
What problems is the product solving and how is that benefiting you?
Sophos MDR solves the challenge of continuous threat monitoring and response, which we couldn’t manage in-house. It improves detection speed, reduces risks, and allows our IT team to focus on other priorities while knowing experts are always watching.


    Paper & Forest Products

High level of security combined with good service

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
- Stability
- Direct and good service / customer contact
- High security
What do you dislike about the product?
- Resource utilization
- Compatibility with legacy systems
What problems is the product solving and how is that benefiting you?
MDR offers us a quick and straightforward way to respond to security incidents in a highly professional manner.


    furkan u.

Sophos MDR

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
I really like the 7/24 monitoring and proactive threat detection,which gives me peace of mind
What do you dislike about the product?
Sometimes the dashboard feels a bit complex and could be simplified for easier daily use
What problems is the product solving and how is that benefiting you?
The most useful aspect is the rapid response to incidents and strong customer support, which reduces risks significantly


    Süleyman .

Service Delivers Improved Visibility and Seamless Integration With Other Sophos Tools

  • August 30, 2025
  • Review provided by G2

What do you like best about the product?
Sophos MDR provides effective monitoring and quick response support. The service reduces our internal workload. It also improves visibility through reporting.
What do you dislike about the product?
Overall, we are satisfied and haven’t encountered notable drawbacks.
What problems is the product solving and how is that benefiting you?
It provides 24/7 monitoring and rapid response, which improves our security posture and minimizes potential risks.


    Rakshitha T.

24/7 monitoring& rapid response

  • August 30, 2025
  • Review provided by G2

What do you like best about the product?
24/7 monitoring, rapid response & peace of mind
What do you dislike about the product?
need to be have more training regarding the dashboard
What problems is the product solving and how is that benefiting you?
24/7 monitoring for servers and systems


    Alexander D.

Good

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
Allows detecting and stopping threats in real time without the need for an internal team 24 hours a day
What do you dislike about the product?
This is default and generates alerts that fail to be critical.
What problems is the product solving and how is that benefiting you?
The 24/7 surveillance it offers complies with regulations, contributing against data loss.


    Computer Software

Great Product Offering

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
Comprehensive and removes many of the pain points
What do you dislike about the product?
None at this time, we have the functionality we require.
What problems is the product solving and how is that benefiting you?
Helping with the What Where and Who