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High level of security combined with good service
What do you like best about the product?
- Stability
- Direct and good service / customer contact
- High security
- Direct and good service / customer contact
- High security
What do you dislike about the product?
- Resource utilization
- Compatibility with legacy systems
- Compatibility with legacy systems
What problems is the product solving and how is that benefiting you?
MDR offers us a quick and straightforward way to respond to security incidents in a highly professional manner.
Sophos MDR
What do you like best about the product?
I really like the 7/24 monitoring and proactive threat detection,which gives me peace of mind
What do you dislike about the product?
Sometimes the dashboard feels a bit complex and could be simplified for easier daily use
What problems is the product solving and how is that benefiting you?
The most useful aspect is the rapid response to incidents and strong customer support, which reduces risks significantly
24/7 monitoring& rapid response
What do you like best about the product?
24/7 monitoring, rapid response & peace of mind
What do you dislike about the product?
need to be have more training regarding the dashboard
What problems is the product solving and how is that benefiting you?
24/7 monitoring for servers and systems
Good
What do you like best about the product?
Allows detecting and stopping threats in real time without the need for an internal team 24 hours a day
What do you dislike about the product?
This is default and generates alerts that fail to be critical.
What problems is the product solving and how is that benefiting you?
The 24/7 surveillance it offers complies with regulations, contributing against data loss.
Great Product Offering
What do you like best about the product?
Comprehensive and removes many of the pain points
What do you dislike about the product?
None at this time, we have the functionality we require.
What problems is the product solving and how is that benefiting you?
Helping with the What Where and Who
Sophos MDR is very strong and getting good team support
What do you like best about the product?
incident response
third party integration
reporting visibility
easy to use
good support
third party integration
reporting visibility
easy to use
good support
What do you dislike about the product?
over all very good product which support us in the company
What problems is the product solving and how is that benefiting you?
keep enhance the product with new things
True partnership you can trust
What do you like best about the product?
Onboarding was straightforward and sensible. The MDR representatives are always effective communicators and make the process, whether initial or ongoing, very easy.
What do you dislike about the product?
I have no complaints. This product is effective, easy to use, and give me peace of mind.
What problems is the product solving and how is that benefiting you?
We are a single man IT department, so MDR give me a partner to ensure security and protection.
A reliable, powerful, and responsive MDR service, despite its high cost
What do you like best about the product?
1. Responsiveness and expertise of the Sophos MDR team 24/7.
2. Complete visibility on threats and endpoints.
3. Seamless integration with Sophos Central and other security solutions.
2. Complete visibility on threats and endpoints.
3. Seamless integration with Sophos Central and other security solutions.
What do you dislike about the product?
1. Relatively high service cost despite the enormous gain in terms of security.
2. Weekly or monthly reports sent automatically would have been welcome.
2. Weekly or monthly reports sent automatically would have been welcome.
What problems is the product solving and how is that benefiting you?
Sophos MDR allows you to sleep soundly by protecting you 24/7. However, this does require having a Sophos ecosystem in place beforehand. But Sophos has a wide range of connectors that allow for the analysis of logs from different manufacturers/publishers.
Very Secure Way For A Bossiness
What do you like best about the product?
Fast response, deep learning, friendly interface
What do you dislike about the product?
I don't have comments, everything covered and managed
What problems is the product solving and how is that benefiting you?
Sophos MDR Team Solving all the problems on the same day
A SOC at the forefront that will soon disrupt the security landscape with SecureWorks
What do you like best about the product?
Flawless proactivity, multiple integrations, and effective support.
What do you dislike about the product?
No comment at this stage, everything is going well.
What problems is the product solving and how is that benefiting you?
24/7 monitoring to ensure business continuity.
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