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Efficient and Responsive MDR Solution
What do you like best about the product?
Sophos MDR is easy to use and set up. It works in the background all the time to watch for any threats, and the support team is always ready to help. It keeps our systems safe without us having to worry about security all the time
What do you dislike about the product?
We haven’t encountered any major drawbacks. The service has been reliable and effective in protecting our environment
What problems is the product solving and how is that benefiting you?
Sophos MDR continuously monitors our systems and responds immediately to any suspicious activity, ensuring our network stays secure and letting us focus on business without worrying about cyber threats.
Sophos MDR: Expert Security You Can Trust
What do you like best about the product?
I like that Sophos MDR provides round-the-clock monitoring by real experts who not only detect threats but also take action to stop them. It feels like having a full security operations center on my side, without the need to hire one in-house. What impressed me the most about Sophos MDR is how seamlessly it blends human expertise with technology-driven insights. Instead of only relying on automated alerts, their team actively investigates unusual activities, which eliminates the typical "alert fatigue" many IT teams face. It feels less like outsourcing a service and more like extending your security team with highly skilled professionals.
What do you dislike about the product?
Honestly, there’s very little to dislike about Sophos MDR. If I had to mention one thing, it would be that sometimes the detailed reports can be very technical for non-IT stakeholders. However, this is a minor point, as the team always provides clear explanations and guidance
What problems is the product solving and how is that benefiting you?
Sophos MDR solves the problem of alert overload and limited visibility into threats. Instead of my team chasing false positives, Sophos experts investigate and respond immediately. This reduces downtime, improves security confidence, and allows us to focus on business growth instead of chasing incidents.
Very positive
What do you like best about the product?
The completeness of the offer on cybersecurity
What do you dislike about the product?
Nothing in particular, everything works well
What problems is the product solving and how is that benefiting you?
All the security issues found on my network
MDR - You need it!
What do you like best about the product?
integrates with O365 and will lock out a compromised user account, overall a great product
What do you dislike about the product?
It is expensive and does require administrative overhead to keep an eye on it, conduct bi annual health checks to make sure you have the latest features turned on and overall tuning
What problems is the product solving and how is that benefiting you?
we are under their protective umbrella and i can sleep at night
Trustworthy and Admin friendly AV/MDR solution
What do you like best about the product?
Easy to deploy and admin friendly console, cloud management, good support
What do you dislike about the product?
Hard to replace or reinstall.. sometimes leaves a trace or leftovers on server OS
What problems is the product solving and how is that benefiting you?
Core element of security stack in our on prem and cloud datacentres
Reliable Sophos Managed Detection with 24/7 Support.
What do you like best about the product?
Sophos MDR is easy to use and was simple to implement, with great support from the onboarding team. We rely on it daily, and the wide range of features along with smooth integration into our existing Sophos setup makes it a dependable 24/7 security solution.
What do you dislike about the product?
There isn’t much to dislike, but sometimes the detailed reports can feel overwhelming with too much technical information. However, this also shows how thorough the monitoring is.
What problems is the product solving and how is that benefiting you?
Sophos MDR solves the challenge of continuous threat monitoring and response, which we couldn’t manage in-house. It improves detection speed, reduces risks, and allows our IT team to focus on other priorities while knowing experts are always watching.
High level of security combined with good service
What do you like best about the product?
- Stability
- Direct and good service / customer contact
- High security
- Direct and good service / customer contact
- High security
What do you dislike about the product?
- Resource utilization
- Compatibility with legacy systems
- Compatibility with legacy systems
What problems is the product solving and how is that benefiting you?
MDR offers us a quick and straightforward way to respond to security incidents in a highly professional manner.
Sophos MDR
What do you like best about the product?
I really like the 7/24 monitoring and proactive threat detection,which gives me peace of mind
What do you dislike about the product?
Sometimes the dashboard feels a bit complex and could be simplified for easier daily use
What problems is the product solving and how is that benefiting you?
The most useful aspect is the rapid response to incidents and strong customer support, which reduces risks significantly
Service Delivers Improved Visibility and Seamless Integration With Other Sophos Tools
What do you like best about the product?
Sophos MDR provides effective monitoring and quick response support. The service reduces our internal workload. It also improves visibility through reporting.
What do you dislike about the product?
Overall, we are satisfied and haven’t encountered notable drawbacks.
What problems is the product solving and how is that benefiting you?
It provides 24/7 monitoring and rapid response, which improves our security posture and minimizes potential risks.
24/7 monitoring& rapid response
What do you like best about the product?
24/7 monitoring, rapid response & peace of mind
What do you dislike about the product?
need to be have more training regarding the dashboard
What problems is the product solving and how is that benefiting you?
24/7 monitoring for servers and systems
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