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Sophos MDR is one of the Robust cyber solution for Corporate
What do you like best about the product?
I have been using the Sophos MDR for last two years, and found very good cyber solutions. Here are few point:
1. Experienced cyber team: Sophos MDR has a robust cyber team who are dedicated to their responsibitlity.
2. Central Dashboard: From the dashboard I can visit in all the servers onboarded and detected issues by Sophos MDR. also its very easy to find root cause of these issues with map and graphics.
3. Depolyment: We have deployed Sophos MDR on 100+ server's within a day, which saving my time. And our team using this product everyday.
4. Web and application filtering: I have found Sophos MDR is usefull to manage web and application filtering
5. Teamper Protection: Temper protection feature is very usefull in company, where server admin login and they are not able to uninsatall the product
6. Support Response: If any issue arries on the server installed Sophos MDR, the MDR team give a mail notification with appropriate ysolution. Also they are collaborate urgently on the urgent issues.
7. Integration: We have in-house developed ERP application and sophos MDR is integrated those modules very smoothly.
1. Experienced cyber team: Sophos MDR has a robust cyber team who are dedicated to their responsibitlity.
2. Central Dashboard: From the dashboard I can visit in all the servers onboarded and detected issues by Sophos MDR. also its very easy to find root cause of these issues with map and graphics.
3. Depolyment: We have deployed Sophos MDR on 100+ server's within a day, which saving my time. And our team using this product everyday.
4. Web and application filtering: I have found Sophos MDR is usefull to manage web and application filtering
5. Teamper Protection: Temper protection feature is very usefull in company, where server admin login and they are not able to uninsatall the product
6. Support Response: If any issue arries on the server installed Sophos MDR, the MDR team give a mail notification with appropriate ysolution. Also they are collaborate urgently on the urgent issues.
7. Integration: We have in-house developed ERP application and sophos MDR is integrated those modules very smoothly.
What do you dislike about the product?
On the dislike i have few points to notify:
1. Windows 2012R2 support: Sophos discontinue support for Windows 2012R2, but they provide extended support for this, which is bother for admin like me, for these 10/15 machine we need to purchase another vendors to support Windows 2012R2.
1. Windows 2012R2 support: Sophos discontinue support for Windows 2012R2, but they provide extended support for this, which is bother for admin like me, for these 10/15 machine we need to purchase another vendors to support Windows 2012R2.
What problems is the product solving and how is that benefiting you?
Sophos MDR is give benefit for me during non business hour, as the MDR team always monitoring my servers and take necessary action or give recommendation about the detection which happened non-business hour.
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Excellent & Knowledgeable Service
What do you like best about the product?
The response times are extremely quick, even when you think it is a smaller isolated incident and you receive an email alert, someone from the MDR team will follow-up that they have investigated the incident further and provide their findings and details. They are very knowledgeable and always willing to provide more insight and assistance, as needed.
What do you dislike about the product?
My only complaint is the portal and navigating it to find details on incidents has become quite confusing and hard to find since their last UI update.
What problems is the product solving and how is that benefiting you?
Expertise and quick response on endpoint alerts and incidents. This is a huge benefit as it takes away the time and manpower needed to handle these issues with a smaller team. It also provides expertise and someone to bounce ideas off of and get feedback when we are handling these incidents on our own.
Professional sales team guided us to the right solution and support team got us up and running.
What do you like best about the product?
- Smooth implementation
- Easy to use management portal
- Friendly, professional staff
- Solution is meeting our expectations
- Easy to use management portal
- Friendly, professional staff
- Solution is meeting our expectations
What do you dislike about the product?
- Not easy to setup the account
- A lot of email communication
- A lot of email communication
What problems is the product solving and how is that benefiting you?
Improved security and added essential monitoring.
Sophos has give us security peace of mind
What do you like best about the product?
The service provides 24/7 threat detection and response, leveraging both human expertise and advanced machine learning models to keep our systems secure. The team is highly responsive, and the detailed incident reports have been invaluable in understanding and mitigating threats quickly. This level of service has greatly enhanced our cybersecurity posture and peace of mind.
What do you dislike about the product?
Initial Setup Complexity: The initial setup can be somewhat complex and requires thorough planning and coordination.
Alert Volume: At times, the volume of alerts can be overwhelming, necessitating additional effort to sift through and prioritize them.
Alert Volume: At times, the volume of alerts can be overwhelming, necessitating additional effort to sift through and prioritize them.
What problems is the product solving and how is that benefiting you?
Previously relied on antivirus and office 365 alerts, our small IT team cannot respond to threats 24/7. Sophos has delivered these results and they keep us in the loop on everything.
Great experience, with knowledgeable Rep, and engineers.
What do you like best about the product?
The Sophos team has strong communication systems in-place as well as fast threat detection and mediation.
What do you dislike about the product?
Some system/process change requests can be a bit slow.
What problems is the product solving and how is that benefiting you?
They provide solid SOC services for us, so our monitoring process is much stronger.
Sophos MDR: An excellent product that gives peace of mind
What do you like best about the product?
Being an SMB with a small IT team, we love that we can rest assured that they are monitoring our network and endpoints 24/7. Onboarding was quick and painless. Customer support is friendly and prompt. It is easy to setup and manage.
What do you dislike about the product?
There truly isn't anything we dislike about Sophos MDR.
What problems is the product solving and how is that benefiting you?
We have a small IT team which makes it difficult to stay on top of monitoring and responding to alerts. Sophos already sees all of our network traffic through Intercept X and firewalls, so the decision to let them monitor and remediate was easy.
MDR Product and Service
What do you like best about the product?
Computer monitoring and management. Ensuring security, accurate and healthy reporting, and lastly, ensuring that the Log service is strong and stable.
What do you dislike about the product?
The product was removed and simple mistakes were brought back after a long effort.
What problems is the product solving and how is that benefiting you?
As I said in the previous question, the LOG service is working stabilized and follows everything without any problems.
A Brief Review of SOPHOS MDR
What do you like best about the product?
I like the ease of use of the portal, and how seamless it integrates throughout our IT infrastructure. The $1M warranty on breaches is also a good feature
What do you dislike about the product?
Sometimes removing sophos from a device can be a pain, especially when Sophos Zap isn't working as expected and the device needs wiped
What problems is the product solving and how is that benefiting you?
Sophos is great as it essentially allows us to have a SOC running 24/7 which isn't something that would be feasible within an org like ours. Having trust in the system is also good as we can trust it to only show us alerts that are actually a potential threat.
Sentirte protegido por solución y servicios profesionales de ciberseguridad
What do you like best about the product?
Chequeo continuo del estado de seguridad de la organización, actualización de protección y avisos sólo en caso de alertas severas.
What do you dislike about the product?
El contacto el equipo experto es en inglés
What problems is the product solving and how is that benefiting you?
Precio del producto
Product that makes me feel secure and sleep at night
What do you like best about the product?
Product itself
Technical support
Ease of use
Customer support
Technical support
Ease of use
Customer support
What do you dislike about the product?
Price
Migration of policies
Opening tickets
Migration of policies
Opening tickets
What problems is the product solving and how is that benefiting you?
Very secure, excellent against malware and ransomware. A full soc working for me
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