Sold by: GladiaÂ
Gladia provides a speech-to-text and audio intelligence API, powering companies with transcription, translation, and insights powered by best-in-class generative AI models.
4.8
Overview
Gladia's core product is an enterprise-grade audio intelligence API. The API is distinguished by exceptional accuracy and speed of transcription, available in both real-time and asynchronous versions. The company's latest hybrid ASR system, Whisper-Zero, is based on an enhanced and optimized OpenAI's Whisper. Whisper-Zero eliminates up to 99% of hallucinations from transcripts, improves speech recognition across languages and accents, and supports advanced speech AI features in 99 languages. In addition to core transcription, Gladia's develops a versatile Audio LLM features to help companies to retrieve and leverage actionable insights from their audio, including speaker separation, summarization, NER, chapterization, sentiment analysis, and more.
Highlights
- Accuracy: Highly accurate audio and video real-time and asynchronous transcription for real-life business use cases, available in 99 languages.
- Audio LLM features: A suite of audio intelligence features to derive the most relevant insights from your audio data.
- Privacy: Full compliance with key EU and US privacy regulations, with zero-retention available on demand.
Details
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Introducing multi-product solutions
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
hours | Number of hours of transcription used. | $0.612 |
Vendor refund policy
Refund is supported at Gladia, please contact sales@gladia.io .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Gladia's support is available by contacting: support@gladia.io .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Paul B.
Blazing Fast Speech Recognition with Impressive Multilingual Accuracy
Reviewed on Dec 03, 2025
Review provided by G2
What do you like best about the product?
It's an incredible fast model. We are using the speech recognition model and it's unbelievably good for single or multi-language detection. We've integrated many models into our platform at Line 21, but Gladia is definitely in the top.
What do you dislike about the product?
It currently lacks diarisation, but I know it's in their roadmap.
What problems is the product solving and how is that benefiting you?
It is very good at multi-language detection. This is the main use case in our platform for Gladia. It's incredible they support some many languages in a code-switching context. And also does this super fast.
Coolhead F.
Fast, Human-Like Transcriptions with Room for Multilingual Improvement
Reviewed on Nov 25, 2025
Review provided by G2
What do you like best about the product?
I truly appreciate how fast Gladia is; it's incredibly efficient in handling conversations that are rich in context, which is vital for our operations. The conversations feel natural and human-like rather than robotic or AI-generated, which is critical, especially in customer support where maintaining a calm and controlled interaction is paramount. Gladia's transcriptions cater well to multilingual requirements, thus significantly aiding our customer support in a complex multilingual setup. Moreover, seamlessly integrating Gladia into our existing pipelines and workflows has greatly enhanced our operations. The setup process was straightforward, and the user experience is intuitive, allowing for a smooth transition and familiarity for our team. Our decision to switch to Gladia was influenced by how our developers found it to be a better choice for our needs compared to other text-to-speech platforms like Eleven Labs.
What do you dislike about the product?
The offering from Gladia is relatively new, and while the overall experience has been great, we have encountered some issues in our pipelines. Additionally, while the multilingual feature works well for English translation, there is room for improvement in other languages.
What problems is the product solving and how is that benefiting you?
I use Gladia for real-time and asynchronous transcriptions, helping with complex multilingual customer support and automating workflows. It integrates seamlessly into our systems, offering a fast, human-like interaction that enhances our multilingual communications and customer experiences.
Carlos C.
Flexible and Secure, But Initial Complexity
Reviewed on Nov 07, 2025
Review provided by G2
What do you like best about the product?
Its Flexible, Modern and Global Language Support . Compare with AssemblyAI, much better in overall
What do you dislike about the product?
the costs ,While Gladia offers good prices for moderate volumes, the cost can outweigh the advantage if you have large volumes of audio to transcribe.
What problems is the product solving and how is that benefiting you?
THE Main thing was transforms unstructured audio into text and global reach, handeling multilangual
Adam B.
Fast, Accurate Transcriptions with Easy API—Documentation Could Be Clearer
Reviewed on Nov 04, 2025
Review provided by G2
What do you like best about the product?
The speed and accuracy of the transcriptions is really solid, especially with challenging audio. I also like how easy the API is to setup, it works nicely without too much fiddling.
What do you dislike about the product?
Some of the advanced features could use clearer documentation, it’s sometimes tricky figuring out the best settings. And pricing can add up if you proces a ton of audio.
What problems is the product solving and how is that benefiting you?
It takes care of repetitive manual transcription tasks so we can focus on reviewing and using the content instead of typing everything out. This saves a lot of time and makes our workflow much smoother especialy with longer recordings.
Faes W.
Accurate Fast and Developer Friendly Transcription API for Multilingual Audio
Reviewed on Oct 29, 2025
Review provided by G2
What do you like best about the product?
Gladia deliver real time highly accurate transcription with minimal latency, even accross multiple languages and ascents, The API is straightforward and well documented, Making integration into our internal tools quick and easy. The speech to text quality for meetings, support calls, and voice notes has been consistently impressive, The dashboard and usage analytics help us track performance easily, i use it weekly,
What do you dislike about the product?
The pricing model could be clearer for large volume enterprise use
What problems is the product solving and how is that benefiting you?
We needed a reliable way to convert audio conversation into searchable and analyzable text for internal reporting and complaince purposes. Gladia automate this process helping us save manual effort, improving meeting summaries, and ensure accurate documentation