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    Superannuation Total Experience Services (Super TXP)

     Info
    The Superannuation Total Experience Services (HCL Super TXP), part of a superannuation industry-specific platform, utilizes data orchestration capabilities to power customer experiences, journeys and retain Assets Under Management (AUM) worth $3.7B. We improve member engagement and retention through omni-channel, AI-powered adaptive member lifecycle journeys, offering personalized member experience and optimized advisor experience. We support multi-tenant Super Fund clients (different brands/plans), with separate tenant data stores with shared infrastructure.

    Overview

    The Superannuation Total Experience Services (Super TXP), when deployed as part of an HCLSoftware Total Experience solution, provides a superannuation industry-specific platform that utilizes data orchestration capabilities to power customer experiences, journeys and retain Assets Under Management (AUM) worth $3.7B. We improve member engagement and retention through omni-channel, AI-powered adaptive member lifecycle journeys, offering personalized member experience and optimized advisor experience. We support multi-tenant Super Fund clients (different brands/plans), with separate tenant data stores with shared infrastructure.

    Key Capabilities:

    • Member onboarding
    • Member underinsurance
    • Voluntary contribution
    • Retirement planning
    • Retirement plan tracking
    • Transition to retirement
    • Missed contribution
    • Education
    • Omni-channel member experience
    • Optimised advisor experience
    • 360-degree real-time member profile
    • AI/ML Modeling
    • On-prem/hybrid cloud
    • 100+ OOB Platform integrations

    Business Benefits

    • Improve member outcomes
    • Optimize advisor engagement
    • Reduced total cost of ownership (TCO)
    • Enhance member retention
    • Accelerate digital transformation
    • Proven results

    The Superannuation Total Experience Platform on AWS Marketplace is only available via a private offer and requires acquisition of additional HCLSoftware entitlements. To discuss how we can provide a private offer tailored to your organization's specific needs or to schedule a demo, please reach out to us at Digital_ExpCloud_AWS_Sales@hcl.com .

    Highlights

    • Empower members to make informed decisions about their superannuation leading to better financial security in retirement. “Next Best” actions enable precise conversations for advisors and complete 360-view of customers.
    • Build trust through personalized and engaging experiences and effective communication. Experience up to 2.7x increased transition to retirement products and 2x improved member retention.
    • A single platform for engagement and administration simplifies operations and lowers costs. Expedite your digital initiatives, ensuring your fund remains competitive and member-centric.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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