Overview
The Superannuation Total Experience Services (Super TXP), when deployed as part of an HCLSoftware Total Experience solution, provides a superannuation industry-specific platform that utilizes data orchestration capabilities to power customer experiences, journeys and retain Assets Under Management (AUM) worth $3.7B. We improve member engagement and retention through omni-channel, AI-powered adaptive member lifecycle journeys, offering personalized member experience and optimized advisor experience. We support multi-tenant Super Fund clients (different brands/plans), with separate tenant data stores with shared infrastructure.
Key Capabilities:
- Member onboarding
- Member underinsurance
- Voluntary contribution
- Retirement planning
- Retirement plan tracking
- Transition to retirement
- Missed contribution
- Education
- Omni-channel member experience
- Optimised advisor experience
- 360-degree real-time member profile
- AI/ML Modeling
- On-prem/hybrid cloud
- 100+ OOB Platform integrations
Business Benefits
- Improve member outcomes
- Optimize advisor engagement
- Reduced total cost of ownership (TCO)
- Enhance member retention
- Accelerate digital transformation
- Proven results
The Superannuation Total Experience Platform on AWS Marketplace is only available via a private offer and requires acquisition of additional HCLSoftware entitlements. To discuss how we can provide a private offer tailored to your organization's specific needs or to schedule a demo, please reach out to us at Digital_ExpCloud_AWS_Sales@hcl.com .
Highlights
- Empower members to make informed decisions about their superannuation leading to better financial security in retirement. “Next Best” actions enable precise conversations for advisors and complete 360-view of customers.
- Build trust through personalized and engaging experiences and effective communication. Experience up to 2.7x increased transition to retirement products and 2x improved member retention.
- A single platform for engagement and administration simplifies operations and lowers costs. Expedite your digital initiatives, ensuring your fund remains competitive and member-centric.
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