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    IBM Verify SaaS - IAM for Workforce and CIAM on AWS

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    Deployed on AWS
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    IBM Verify is an IAM SaaS platform that secures workforce and customer access to AWS and hybrid applications. It delivers SSO, multi-factor and passwordless authentication, and risk-based access controls, complementing AWS IAM and Amazon Cognito with advanced workforce IAM and CIAM capabilities for large-scale enterprise environments.
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    Overview

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    IBM Verify is an Identity and Access Management (IAM) SaaS platform that secures workforce and customer access to AWS-hosted and hybrid applications. It provides single sign-on (SSO), multi-factor and passwordless authentication, and risk-based access controls to help organizations protect users, reduce credential-based attacks, and simplifying identity operations at scale.

    Designed for security, platform, and identity architects supporting applications on Amazon EKS, Amazon EC2, and other AWS services, IBM Verify complements AWS IAM and Amazon Cognito by delivering advanced workforce IAM and Consumer Identity and Access Management (CIAM) capabilities, centralized governance, and orchestration for complex enterprise environments.

    Primary Use Cases

    IBM Verify is commonly used to:

    • Secure workforce access to AWS-hosted enterprise application using standard-based federation (OpenID Connect, SAML 2.0)
    • Enable customer identity (CIAM) for digital applications hosted on AWS with progressive profiling and modern authentication
    • Reduce phishing and credential theft through passwordless authentication (FIDO2, biometrics, push)
    • Enforce Zero Trust access policies using contextual signals such as device, location, and user behavioral
    • Unified identity across hybrid environments, integrating AWS workloads with on-premises systems and SaaS applications

    Key Capabilities

    • Enterprise-Grade Single Sign-On (SSO) Secure access to thousands of applications using OpenID Connect ad SAML 2.0, reducing login friction while enforcing centralized access policies
    • Passwordless and Multi-Factor Authentication Support for FIDO2, biometrics, push notifications, and one-time passcodes to eliminate password risk and strengthen security posture -Risk-Based Adaptive Access AI-driven risk assessment evaluates contextual signals (user behavior, device posture, location) to dynamically adjust authentication requirements
    • Identity Orchestration & Automation Low-code flow designer enables customizable identity journeys, including registration, identity provider routing, and step-up authentication
    • Lifecycle Management & Governance Automate provisioning and de-provisioning using SCIM and APIs, with audit trails and reporting to support compliance initiatives

    AWS Integrations & Deployment Context

    IBM Verify integrates with AWS-hosted applications and infrastructure using standards-based identity federation and APIs.

    Common AWS Integration patterns include:

    • Amazon EKS: Secure user access to Kubernetes-based applications
    • Amazon EC2: Federated access for IaaS-hosted enterprise and legacy apps
    • Application Load Balancer (ALB): Centralized authentication and access enforcement
    • AWS IAM: Identity federation and role assumption for AWS resources access IBM Verify is delivered as a SaaS offering and is deployed independently of customer infrastructure, reducing operation overhead while supporting high availability and scalability

    Why IBM Verify with AWS Using IBM Verify alongside AWS services provides:

    • Advanced IAM beyond native controls, purpose-built for enterprise workforce and CIAM scenarios
    • Faster onboarding of AWS-hosted applications with prebuilt connectors and standards support
    • Centralized identity governance across AWS, SaaS, and on-premises environments
    • Reduced security risk through passwordless authentication and adaptive access decisions This combination allows organizations to modernize identity without refactoring existing AWS applications

    Frequently Asked Questions

    Q: Does IBM Verify replace AWS IAM or Amazon Cognito? A: No. IBM Verify complements AWS IAM and Amazon Cognito by providing enterprise workforce IAM, advanced CIAM features, identity orchestration, and centralized governance that extend beyond native AWS identity services.

    Q: Can IBM Verify secure applications running on Amazon EKS and EC2? A: Yes. IBM Verify supports standard-based authentication and authorization for applications hosted on Amazon EKS, Amazon EC2, and other AWS services using OpenID Connect and SAML.

    Q: Is IBM Verify suitable for hybrid and multi-cloud environments? A: Yes. IBM Verify is designed to manage identities across AWS, on-premises systems, and other cloud platforms using open standards and APIs.

    Q: How is IBM Verify licensed on AWS Marketplace? A: IBM Verify is available as a SaaS subscription through AWS Marketplace, with contract-based pricing and optional usage-based overage, enabling flexible purchasing and consolidated billing through AWS.

    Getting Started

    Customers can subscribe to IBM Verify directly through AWS Marketplace, start with a native free trial, and deploy quickly using guided onboarding and product documentation. The service integrates with existing AWS workloads without requiring changes to application code.

    Highlights

    • Passwordless & Frictionless Login: Enhance security and user satisfaction with modern authentication methods like biometrics and FIDO2.
    • Rapid Integration & Orchestration: Connect apps and customize identity flows with low-code tools and pre-built connectors.
    • AI-Powered Access Decisions: Leverage real-time risk analysis to adapt authentication based on user behavior, device, and location.

    Details

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    IBM Verify SaaS - IAM for Workforce and CIAM on AWS

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Verify Workforce
    Workforce capabilities for 100 workforce users
    $15,899.29

    AI Insights

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    Dimensions summary

    This listing offers one pricing dimension: Verify Workforce (Units). You buy in units, where each unit covers 100 workforce users. Pricing scales by the number of units you purchase, so you add units as your workforce user count grows. This dimension delivers identity and access management for your employees and internal users. There are no separate tiers or add-on options here — you simply select the unit quantity that matches your workforce size under a contract commitment.

    Top-of-mind questions for buyers

    A workforce user is an employee or internal user who accesses your systems through the identity and access management platform. Each unit covers 100 such users. You count the internal people who need managed access, then buy enough units to cover that headcount.
    Pricing scales in blocks of 100 users per unit. When your user count crosses into the next 100, you add another unit to stay covered. Cost rises one unit at a time, not per individual user, and you select the quantity that matches your workforce.
    The unit delivers workforce identity and access management for employees and internal users. This covers access management, single sign-on, and multi-factor authentication across hybrid environments. It focuses on securing employee access rather than external customer-facing identity use cases.
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    Vendor refund policy

    All orders are non-cancellable and all fees and other amounts that you pay are non-refundable. If you have purchased a multi-year subscription, you agree to pay the annual fees due for each year of the multi-year subscription term.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For support inquiries contact: aws-verify-sales@wwpdl.vnet.ibm.com 

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.3
    183 ratings
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    66%
    27%
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    183 external reviews
    External reviews are from G2 .
    Architecture & Planning

    Secure, Scalable Customer Identity Management with Smooth Integrations

    Reviewed on Sep 30, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most about IBM Verify CIAM is that it provides a secure and convenient way to manage customer identities and access. The authentication and access controls are easy to manage, while still providing a good experience for end users. I also find its scalability, security features, and integration capabilities particularly useful when working with different applications and customer-facing services.
    What do you dislike about the product?
    The setup can feel complex, especially for advanced configurations and integrations. Clearer documentation and a simpler setup process would improve the experience. Also should allow advance capabilities when required.
    What problems is the product solving and how is that benefiting you?
    For me it simplifies customer identity and access management by providing secure authentication and centralized access controls. It reduces development and administration effort while improving security and the customer login experience.
    Aryan S.

    Comprehensive APIs with Challenging Debugging

    Reviewed on Sep 28, 2026
    Review provided by G2
    What do you like best about the product?
    I appreciate IBM Verify CIAM's comprehensive set of REST APIs and modern SDK support for various development environments. Implementing standard protocols like OIDC, OAuth 2.0, and SAML is highly structured, saving us significant development time. I like that we have complete control over the user experience by using REST APIs directly, allowing us to build bespoke registration forms, login flows, and user dashboards without users noticing they are interacting with a third-party security platform.
    What do you dislike about the product?
    Debugging specific error tokens during custom login flow implementations can be challenging due to occasionally vague error messages in the developer logs. The API documentation, while extensive, sometimes takes time to sort through to find exact edge-case solutions. Additionally, feedback suggests that configuration complexity and dashboard usability are common areas for improvement.
    What problems is the product solving and how is that benefiting you?
    IBM Verify CIAM removes the burden of creating a compliant user authentication system from scratch, letting us focus on core features instead of security compliance.
    Ankit S.

    IBM CIAM: Informational and Helpful Experience

    Reviewed on Sep 28, 2026
    Review provided by G2
    What do you like best about the product?
    IBM CIAM has been very Informational and helpful
    What do you dislike about the product?
    Mostly Steep learning curve and complex setup
    What problems is the product solving and how is that benefiting you?
    IBM Verify CIAM is designed to solve three core enterprise problems at once: securing high‑volume customer identities, delivering consistent and low‑friction user journeys, and meeting privacy/compliance obligations while enabling personalization
    Dhiraj S.

    Effortless Identity Management and Authentication

    Reviewed on Sep 28, 2026
    Review provided by G2
    What do you like best about the product?
    I like that IBM Verify CIAM provides a centralized way to manage customer identities and authentication. It simplifies user authentication and identity management across applications. I also really like the functionality it offers when setting up the authentication flow. Overall, the setup is very good and enhances our experience.
    What do you dislike about the product?
    One thing I dislike is that the initial setup and configuration can feel a bit complex, especially when working with custom authentication flows. Some parts of the documentation could also be clearer with more practical examples. Once you get familiar with it, though, managing the setup becomes much easier.
    What problems is the product solving and how is that benefiting you?
    I use IBM Verify CIAM to simplify user authentication and identity management, which centralizes managing customer identities and authentication across applications.
    Aditya M.

    Easy to Use with Well-Aligned Options

    Reviewed on Sep 27, 2026
    Review provided by G2
    What do you like best about the product?
    It’s easy to use, and the options are properly aligned.
    What do you dislike about the product?
    sometimes it takes a lot of time to load
    What problems is the product solving and how is that benefiting you?
    it saved the users identity and authentications of clients no from there organisation and it is secure
    View all reviews