Sold by: Logan Data
Automatically sync UserEvidence survey recipient data into HubSpot CRM contacts. Match recipients by email and update 9 custom contact properties, including NPS scores, survey links, response statuses, and sent and completed dates. Supports configurable sync schedules, OAuth 2.0 security, and a fully serverless AWS deployment.
Overview
The UserEvidence to HubSpot Connector is a fully serverless AWS integration that bridges your UserEvidence survey platform with HubSpot CRM, giving your sales and customer success teams instant visibility into customer sentiment directly inside HubSpot contact records.
HOW IT WORKS
The connector pulls survey recipient data from the UserEvidence REST API and maps it to 9 custom HubSpot contact properties: NPS score, survey link, survey response link, survey sent date, survey completed date, unsubscribe status, survey name, reference activities, and last response date. Contacts are matched exclusively by email address; no new contacts are ever created, ensuring your CRM data stays clean.
SYNC SCHEDULING
Flexible sync schedules let you choose from every 30 minutes, hourly, daily, or weekly cadences, with optional start and end date windows. Schedules are managed via Amazon EventBridge, which is automatically enabled or disabled based on active portal configurations. Incremental syncs use a cursor on the updated_at timestamp so only changed records are processed, keeping API usage and Lambda costs minimal.
SECURITY AND AUTHENTICATION
- HubSpot: OAuth 2.0 authorization code flow with automatic token refresh. Refresh tokens are encrypted with AES-256-GCM before storage in Amazon DynamoDB.
- UserEvidence: API key authentication (Bearer token), also AES-256-GCM encrypted at rest in DynamoDB.
- License validation: Per-HubSpot-portal license keys stored in AWS SSM Parameter Store; every Lambda invocation validates the license before processing.
- Network security: AWS WAFv2 IP allowlist restricted to HubSpot datacenter CIDRs; API Gateway throttling (50 req/s, 200 burst) to prevent abuse.
ARCHITECTURE
Built on AWS Serverless Application Model (SAM) with three Lambda functions:
- api Lambda - Handles OAuth flows, connection management, settings, and status endpoints surfaced in a React 18 HubSpot UI Extension embedded in App Settings.
- sync Lambda - Executes on-demand syncs triggered manually by the user.
- scheduler Lambda - EventBridge-triggered every 30 minutes; fans out to all portals that are due for a scheduled sync.
Failed syncs are routed to an SQS Dead Letter Queue with an SNS email alert when queue depth exceeds 3 messages. Sync history is stored in DynamoDB with a 90-day TTL. Estimated AWS infrastructure cost is approximately $9 to $11 per month at 50 customers.
REQUIREMENTS
- An active HubSpot account (Marketing Hub, Sales Hub, or Service Hub)
- A UserEvidence account with API access enabled
- AWS account for deployment (us-east-1 supported)
- Node.js 22 runtime (managed by AWS Lambda)
Highlights
- Sync UserEvidence NPS scores, survey links, and response statuses into HubSpot CRM contact records automatically, every 30 minutes, hourly, daily, or weekly.
- OAuth 2.0 HubSpot authentication with AES-256-GCM encrypted token storage, per-portal license validation via AWS SSM, and WAFv2 IP allowlisting.
- Fully serverless AWS architecture (Lambda, EventBridge, DynamoDB, API Gateway) with SQS DLQ error handling and SNS alerting. No servers to manage.
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Connector | UserEvidence to HubSpot Connector | $1,200.00 |
Vendor refund policy
Refund requests accepted within 3 weeks of purchase. Contact customer_support@logandata.com for refund requests.
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Delivery details
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Support
Vendor support
Please reach out to: customer_support@logandata.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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