Overview
Ben - The AI-native platform for global employee benefits
Your workforce is global. Most benefits platforms aren't - not really. Most solutions were designed for a specific market and then adopted globally. Available in multiple countries is not the same as built for global complexity. Ben was designed for the latter from the ground up: one platform, one data model, local flexibility in every market - supporting 140+ countries today. Start with one market or module and expand when you're ready, adding countries, benefit types, and capabilities without rebuilding from scratch or raising a change request. Changes that take months and cost extra elsewhere happen quickly, and for free.
Why teams move to Ben
Running a global benefits programme is one of the hardest jobs in HR. Global benefits are inherently complex - and critically, that complexity cannot be made simple. The platforms most enterprises use were built for a simpler world - one employer, one market, one contract type - and extended beyond their limits ever since. Ben was built to replace broken legacy infrastructure - built from scratch in the last 7 years, for the world enterprise benefits actually operate in today.
What you can do with Ben
- Benefits Management - global benefits operations, handled end to end: Ben automates and governs the full benefits lifecycle - eligibility, enrolment, amendments, provider reconciliation, payroll deductions, and compliance - across every market you operate in. Errors are caught before they reach payroll. Changes happen without a ticket queue. The programme runs because the platform handles it.
- Benefits Experience - making benefits visible, relevant, and usable for every employee: Most organisations invest significantly in their benefits. Most employees have no idea. Ben helps employees find, understand, and act on their benefits, in the moments that matter - not just at annual enrolment.
- Benefits Insights - measure the impact of your benefits investment, and know what to do next: Benefits represent a significant line on the P&L, and one of the least scrutinised. Ben turns operational data and behavioural signal into intelligence Reward leaders can act on - CFO-ready reporting, real-time visibility, a programme that gets smarter as it runs.
Who Ben is for
- For benefits teams: Stop running to stand still. Manage a global programme without a support queue, a spreadsheet army, or a prayer before payroll.
- For employees: Know what you have. Understand it. Use it. On any device, in any language, without asking HR.
- For finance and the CHRO: Real data on benefits spend and value - not a spreadsheet built the night before from three different exports.
- For the organisation: A programme that runs reliably across every market, compounds in value over time, and technology built to go the distance - not one that needs replacing every three year
How it works
- Onboard: Policy documentation and benefit rules are captured and converted into structured configuration, with one Technical Implementation Manager owning the process end to end. Multi-country launches go live in under 18 weeks.
- Manage: Configure eligibility, enrolment, payroll deductions, and compliance for every market on one platform. Changes are made directly, without a change request.
- Deliver the experience: Employees get a personalised, self-service way to find, understand, and act on their benefits, in the moments that matter rather than just at annual enrolment.
- Measure: Operational data and engagement signals feed into Insights - spend, utilisation, and sentiment, segmented by market, seniority, and employment type.
- Improve: Insights flows back into how the programme is configured and how the employee experience is designed, so the programme gets sharper over time.
Get started
Subscribe to Ben through AWS Marketplace and run your global benefits from one place. Less admin for your team, a clearer experience for your people, and compliance you can count on in every country you operate.
Highlights
- AI-native, modern architecture: Most platforms carry 15 to 20 years of technical debt and every new capability has to be bolted onto a foundation that wasn't designed for it. Ben was built from scratch over the last seven years. One connected codebase, no legacy debt, AI at the foundation from day one. That means a platform that ships innovation continuously, compounds in value over time, and won't be obsolete in three years.
- Built for change. Most platforms were designed for one market and stretched globally as an afterthought - separate systems behind a single login. When your organisation shifts shape, they crack: new markets become projects, regulation changes become invoices, eligibility updates become ticket queues. Ben was built for change. One platform, one data model, every benefit configured through rules, not bespoke code. When you change, Ben changes with it. No ticket. No project. No invoice.
- Aligned incentives. Ben's only commercial relationship is with you - no consulting parent, no broker ties, no approved provider lists. That independence shapes everything: what gets built, what gets recommended, what the model protects. Most major platforms carry conflicts buyers don't see until they're in a contract - broker parents that earn more when complexity stays, payroll owners that profit from switching costs, commissions that shape advice. The market isn't broken by accident.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Employee Seat | Access to the Ben benefits platform for the agreed contract term. Priced per employee seat. | $15.00 |
Vendor refund policy
Refund requests are reviewed on a case-by-case basis in accordance with the terms of your private offer; contact aws-marketplace@thanksben.com within the period specified in your agreement.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Ben customers are supported through a structured implementation process, with one Technical Implementation Manager who owns delivery from kick-off to go-live.
Your people get an in-product AI assistant, Help Centre, live chat and ticketing. Your benefits team gets priority helpdesk support and live chat. Documentation and platform guidance are available at help.thanksben.com .
Benefits communications services are available to support platform launches and ongoing employee communications strategies, delivered by Ben's in-house Communications Services team.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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