Exterro Legal Hold

My primary use case for Exterro  includes data collection, chain of custody, and investigation of traces and evidence.

In my opinion, the best features that Exterro  offers are that it is a very powerful tool for analysis and also for collecting information in digital investigations. I really use it a lot for performing the chain of custody and collecting and generating the image for conducting the investigation. My experience using FTK Imager shows that the product's speed and ease of use are particularly beneficial.

Exterro has had a positive impact on my organization by bringing many conveniences and delivering quick answers so that the board can make the best decision between terminating someone or even finding out if the person under investigation is or is not guilty in that incident. It is very important to carry out internal investigations with tools that guarantee the integrity of the data collected. Through this, it is possible to reach the truth of the facts and the reality of the facts. With that, it is possible to distinguish who really carried out the incident, who was involved in the incident, or who is being the victim of some kind of plot or collusion to harm that person. This way the company does not commit injustices.

In my opinion, Exterro can be improved with more accessible prices. By making the software more humanized at the financial level, it could be sold and have a culture of use across a much larger range of users and companies that today have this need but do not use FTK Suite because it is a very expensive tool.

I have had some difficulty with Exterro's stability during use. There was a crash, but I was not able to identify whether the crash was caused by the hardware or the software.

I rate customer support a nine. The company that provides us technical assistance is TechBiz here in Brazil. They are good at technical support for the products.

At the beginning of my career, I used many open-source solutions before switching to Exterro. The company I worked for already had FTK Suite as a tool, and I started practicing with it more. In my post-graduate training in computer forensics, Exterro, in this case FTK Suite, was used in the classroom. My learning culture for data, disk, and digital data investigation comes from college, in this case from my post-graduate course, which was based on this FTK platform.

I have obtained a return on investment using Exterro through a reduction in legal costs. Costs were reduced by being able to identify the fraud that occurred and thus take the decision to dismiss the person and provide the legal department with the necessary evidence for a dispute or litigation between the company and the former employee. The savings were very good because instead of paying all the costs of a dismissal, the severance payments, and all the compensations involved in an employee dismissal, the company was able to fire them for just cause without having to be obliged to pay any kind of benefit.

My experience with Exterro's pricing, setup costs, and licensing was not very good for personal use. For the company, since it is a renewal, they have a budget for it and then it took place routinely and easily. Every year the budget already included that amount to make a new update or a subscription renewal. There was no impact for the company at all. In my case, however, I was never able to have it because it is very expensive.

I researched other options on the market such as EnCase, Kali Linux , among other open-source solutions, including IPED, before deciding on Exterro.

I would advise other people who are thinking about using Exterro to do it in a very well-thought-out manner with tests and all the necessary evaluations and approvals because the investment is high. I gave this review an overall rating of nine.

My main use case for Exterro  was MDM  control. I used Exterro  for MDM  control by controlling my company's mobile devices.

In my opinion, the best features Exterro offers are complete, cheap, and free solutions. I appreciate the range of features, which seems to be the full package, and we are currently taking the free version, so it seems to be enough for us.

Exterro has positively impacted my organization with better control over devices. Since it has only been about 30 or 40 days, I cannot say much more about my experience because we are just starting.

Exterro could be improved because the documentation seems to be very short, and sometimes the kickoff setup is very tricky and confusing.

I have been working in my current field for about 20 years.

Exterro seems to be stable.

Exterro's scalability is as good as it gets.

I have not had any need for contacting support regarding customer service.

I did not previously use a different solution.

I tested Exterro for about two months. It is too early to tell if I noticed any time savings or improvements in efficiency with better control over my devices, but I think we are going to have better control over where my employees are and what activities they are developing.

I would not like to add more about the needed improvements.

It is still too early to see a return on investment. I have not saved any money yet.

My experience with pricing, setup cost, and licensing is zero cost and no licensing, which seems to be enough.

I did not evaluate other options before choosing Exterro.

My advice to others looking into using Exterro is to take a shot; I am very sure it will be good enough. I rated this review 9 out of 10.

As a forensic science student, I can realistically use Exterro for all of my academic work. It is very easy to understand and manage digital evidence. I use it for storage, tagging, and organized investigations, primarily to study digital evidence management and workflow using Exterro.

I try to incorporate what I have learned in my regular classes and apply it using Exterro, which helps me manage and understand the concepts better. I use Exterro for e-discovery, forensic and legal forensics, mobile evidence handling, and cyber crime investigation workflows. Comparing Exterro with Autopsy and FTK Imager, the UI, workflow, and reporting usability are much easier, which is why I use it.

Exterro has made me more efficient and productive. It is easier for me to manage evidence and get clearer results. It has been a much easier workplace for me compared to any other imaging or working environment.

I saved considerable time on projects that required extensive work. Exterro made it easier for me to manage everything quickly and find information more easily. It was very effective for me to understand the processes and everything involved. It was productive and saved me a significant amount of time.

The reporting and usability of Exterro are valuable to me. The investigation support is very good, and I can work with my evidence handling much better. The UI is also very good and easy to understand.

The reporting makes it easier for me to find information, and the filter system is much easier to incorporate what I have prepared. Compared to FTK Imager, it is much harder to find and manage information in other tools. Exterro makes it easier to know what I used last and allows me to restart from that particular point where I ended, then use it for my investigation and management.

I would like Exterro to be a complete forensics workflow. Currently it is effective for handling digital evidence, but it only compares with EnCase, FTK Imager, or Autopsy. I want this to expand beyond just digital evidence to include chain of custody and everything related to it across multiple categories of forensics, not just physical evidence, but every subdivision of forensics.

I want the mentioned categories to be involved more in Exterro with the existing features it already has regarding digital evidence. This would make it much easier for any officer, magistrate, or forensic expert to get into Exterro and begin their work. That would be much easier.

I have used Exterro  for about two years and applied it to my forensics work as a forensic science student. I have made several projects using Exterro  and found it very helpful.

Exterro can handle larger projects. My project was not that big, but I believe it can handle more.

I did not reach out for help, but the customer experience was good. I have seen positive feedback, and the customer service experience during this feedback process has been nice.

I was comparing Exterro with FTK Imager and other tools. They did not have AI features to make my work easier. Exterro was much easier, which is why I switched.

I did not formally evaluate other solutions, but I experimented with FTK Imager and Autopsy. Other than that, I have done all of my work on Exterro.

The initial setup was good. As a student, it was nice.

I do not remember the cost, but I did save time because I had a last-minute assignment. It was very easy and I could complete it on time. It was a good investment.

For anyone using FTK Imager or Autopsy, I would recommend that Exterro is much easier. The AI feature makes it much easier to handle and manage evidence collection. I have recommended Exterro to all my friends, colleagues, seniors, juniors, and teachers. Those who were working on projects have also felt very positive about Exterro's work.

I am having an excellent experience using Exterro. It has been a very fun and positive experience. Exterro is performing well, and my suggestion to expand into other forensic categories would enhance it further. Otherwise, they are doing great.

As a student working on Exterro, I sometimes need Exterro's help, so I mostly work on a private cloud only. I have completed a few projects on Exterro, and it has been very good and fine. My overall review rating for Exterro is nine out of ten.

I have been working in my current job for the last eight to ten months, and I have been in the cybersecurity field for the last three years. I have been using Exterro  for the last one year. I typically use Exterro  to teach students about FTK Imager, which is one of its products, and I teach students about these kinds of tools that are essential for digital forensics. We provide students with FTK Imager as a tool to image certain products when we want them to learn about imaging, and at that particular moment, we use it mainly to image hard disks and similar devices. I also use Exterro to provide an assignment that helps students learn about the different types of images and what kind of images can be worked with.

In my opinion, the best feature Exterro offers is the in-depth imaging process it provides. Exterro has positively impacted my students as they are fond of this tool that helps them extract information from dead phones, hard disks, and similar devices. I notice that students are more engaged and they complete assignments more successfully because using Linux for imaging is a bit hard, and using Exterro software is much more helpful for them.

I am not sure about the pricing, setup costs, and licensing for Exterro as that was taken care of by another colleague. I do not think I am capable of assessing the return on investment.

I find Exterro to be stable software, and I have no complaints about its reliability for imaging.

I think Exterro can handle more users or larger projects easily.

I have not interacted with Exterro's customer support, and I am not sure if my colleagues have done so.

Before Exterro, we did teach students different kinds of methods to image.

I considered other imaging software, including Linux for imaging; it is not just FTK.

I would advise that if someone wants software capable of imaging, then Exterro would be a great choice. I give this review a rating of 8.

My main use case for Exterro  is conducting forensic analysis with email. After gathering the emails of a company that had a data leak, I used Exterro  to identify the central point of this leak and the concatenation of the data on a platform.

In addition to forensic analysis with email, Exterro helps me with various types of cases, both more complex cases and post-mortem forensic cases. In all the cases I work on, I use it in my day-to-day work, whether for card data leaks or for validating forensic analyses involving image data.

Exterro has a positive impact on my organization because it brings differentiation because of the name and because I am a certified professional. I have already worked selling various prevention tools, but since it is a standard tool and the first on the market, this carries much more weight in execution and for the professional. Professionals are considered more qualified when they use Exterro.

Beyond this market recognition and the certification, I have noticed a practical impact in terms of faster execution of activities. I can load an image and perform a forensic analysis only on what I need to do, so I do not waste much time. This helps me considerably.

I would not say the best feature of Exterro, but rather the work format. Because it reads the disk's MFT  and only extracts the data for me when I need it, this greatly facilitates the validation of the process itself, giving me speed. Because it does not archive and pull up all the data on the computer, it makes things lighter and gives me peace of mind to do exactly what I really need to do. The difference between Exterro and other tools on the market is precisely that it gives you the peace of mind to perform only what you need without having to do a full disk acquisition before you start your work.

By giving me this ease, Exterro allows me to search precisely for what I need, enabling me to start a service in a simple way, carry out a complex job, but still focus only on what I need to perform. Since I started using it, Exterro has given me this differentiator, in addition to the market differentiator it gives me, which is the certification.

Exterro could be more accessible, as it is not a very accessible tool for other experts to use, except law enforcement.

I would add some artificial intelligence with basic knowledge of the tool to make it easier for those who are starting out, which would be interesting.

The experience with Exterro's pricing, setup costs, and licensing is very bad because it is a very expensive tool. Other tools on the market do the same things but are much more affordable. I would actually reduce the cost, especially for Exterro Forensic, making it more viable for the market. If new modules were needed, then there could be an add-on cost, but I would make the tool cheaper when discussing Exterro Forensic.

I would create a model similar to FTK Imager and create something free for data collection, which would be interesting for Exterro to have.

I have been using Exterro for approximately 17 to 18 years.

Exterro is very stable and it is the best on the market.

Exterro's scalability is not very high because when I am analyzing a disk, depending on my machine, if I push it a bit more, it can become unstable. However, for today's demand and for a local module, it easily meets the need.

Exterro has good support and documentation, which makes it easy to use. However, I would add some artificial intelligence with basic knowledge of the tool to make it easier for those who are starting out, which would be interesting.

I have never needed to use Exterro's technical support, only when acquiring licenses.

I did not use a different solution before, but I used all of them because I was in pre-sales. I used FTK, Belkasoft, and Exterro itself, along with several other tools.

In terms of return on investment, I usually have a quantitative measure in relation to hours worked. I can reduce my hours worked with Exterro in order to have a higher gain. However, I would find it interesting to receive some benefit from the tool, such as being a representative or having some enabler to promote my long-term experience, as I have been working for 20 years.

The experience with Exterro's pricing, setup costs, and licensing is very bad because it is a very expensive tool. Other tools on the market do the same things but are much more affordable.

I evaluated other options, including FTK and Belkasoft, among others.

My advice to others thinking about using Exterro is to professionalize themselves and get certified, as it is not a very intuitive tool and you have to make an effort to find what you want. Prepare yourself, study, get certified, and then use it.

The only point I would emphasize about Exterro is the cost reduction and the creation of a disk copy tool similar to the one FTK has.

I would rate this review a 10.