Exterro Review is the only solution that orchestrates and automates the entire e-discovery review process, significantly reducing the time and cost of review while eliminating risks associated with manual intervention required in other tools. Package includes 20 hours post-installation Discovery & Review consulting services which provide consultancy and project management services that complement and augment legal teams.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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This listing offers one pricing option: a single 1-year contract. You pay a fixed annual fee that covers unlimited review user licenses and up to 500GB of data. Pricing does not scale by seat count, so adding more reviewers does not change your cost. The data allowance is capped at 500GB under this term. Because there is one flat annual commitment, your spend stays predictable for the full year regardless of how many users access the review environment.
Top-of-mind questions for buyers
Does the 500GB data cap count each document once, or does it recount duplicates across multiple matters?
The 500GB allowance measures stored data. Exterro uses single-instance storage, keeping one copy of each document regardless of how many matters it appears in. This means duplicate documents are not counted repeatedly against your cap, so the same file across several matters uses your allowance once.
What happens to my cost if my data volume approaches or exceeds the 500GB limit?
The annual fee covers data up to 500GB under this term. The listing does not include pricing for volumes beyond that cap. If your matters push past 500GB, contact the vendor to discuss handling additional data, since no overage rate is defined here.
Since licenses are unlimited, does adding reviewers or outside counsel change what I pay?
No. This term covers unlimited review user licenses, so adding reviewers, paralegals, or outside counsel does not raise your fee. Cost is fixed for the year and driven by the data allowance, not seat count. Your spend stays the same no matter how many people access review.
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Implementation Services: Approximately 5 business days installation, onboarding and training engagement including configuration support, set up of 2 Users, up to 4 hours of Admin training
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The Exterro privacy has a whole interconnected and intergrated system with its other products which makes it seemless and smooth to work in different areas of ediscovery.
What do you dislike about the product?
The search criteria was little complicated than the other platforms
What problems is the product solving and how is that benefiting you?
So i was basically part of the team in the support, but it helps in the privacy requests by the customer
Abhilash J.
"Pros and Cons of Data Subject Access Request Software: A Comprehensive Review"
Reviewed on May 26, 2023
Review provided by G2
What do you like best about the product?
One of the most helpful features of DSAR software is automation. It can automate various tasks related to managing DSAR requests, such as searching for relevant data, redacting personal information, and sending responses. This can help organizations save time and resources, especially if they receive a large volume of DSAR requests.
What do you dislike about the product?
One of the most significant drawbacks of DSAR software is cost. The software can be expensive, particularly for small organizations that have limited resources. Implementation and maintenance costs can also add up, making it difficult for organizations to justify the expense.
What problems is the product solving and how is that benefiting you?
SAR software helps organizations solve business problems related to managing large volumes of DSAR requests, complying with data protection regulations, customization, improving accuracy and efficiency, and improving data security. By automating tasks, providing customization, and ensuring compliance with regulations, DSAR software offers significant benefits to organizations looking to manage DSAR requests more effectively.
Adriana D.
DSAR software provider
Reviewed on Mar 05, 2023
Review provided by G2
What do you like best about the product?
I like it that it keeps us compliant with all privacy regulations and requirements around the world and makes it easy to do for a reasonable price compared to its competitors.
What do you dislike about the product?
It was pain in the butt to get up and running and to integrate everything into our existing systems and processes but that's probably to be expected with just about any vendor.
What problems is the product solving and how is that benefiting you?
We receive any DSARs and using a manual approach would be fairly cumbersome to do (& was before we started using this software) so automating that process as much as possible has been a key.
Pratik D.
Get to know how secure you are through Exterro Data Subject Access Request
Reviewed on Feb 17, 2023
Review provided by G2
What do you like best about the product?
Wat good thing about Exterro Data Subject Access Request is you get to know how your privacy data is being used or organized in the organizations. Its good to know when you need security and privacy.
What do you dislike about the product?
Its a good service or product i could say, keeping individuals data safe and secure. protecting privacy. So nothing as such to dislike about Exterro Data Subject Access Request.
What problems is the product solving and how is that benefiting you?
When earlier individuals were not aware of how their private data and such details were stored by organizations, now using this tool, it has become easier to track correct update the data.
Kapil K.
Best way to convey info..
Reviewed on Feb 17, 2023
Review provided by G2
What do you like best about the product?
Legal compliance, better knowledge transfer and avoiding penalties are the key elements though one can also be used to better business management
What do you dislike about the product?
The user need to abide by data compliance and it's a expensive task still fines could be imposed on companies who are using it..
What problems is the product solving and how is that benefiting you?
Gathering knowledge on technologies of sensitive data and remain compliance with data protection..