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    WhyLabs AI Observatory: The Data and ML Monitoring Platform

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    Sold by: WhyLabs 
    Model monitoring, data health, data drift detection, and AI observability.
    4.6

    Overview

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    WhyLabs is the essential AI Observability Platform for model and data health. It is the only machine learning monitoring and observability platform that doesn't operate on raw data, which enables a no-configuration solution, privacy preservation, and massive scale.

    Machine learning engineers and data scientists rely on the platform to monitor ML applications and data pipelines by surfacing and resolving data quality issues, data bias, and concept drift. These capabilities help AI builders reduce model failures, avoid downtime, and ensure customers are getting the best user experience. With out-of-the-box anomaly detection and purpose-built visualizations, WhyLabs eliminates the need for manual troubleshooting and reduces operational costs.

    The platform can monitor tabular, image, and text data. It integrates with many popular ML and data tools including Pandas, Apache Spark, AWS Sagemaker, MLflow, Flask, Ray, RAPIDS, Apache Kafka, and more. To learn more about what data types WhyLabs can work with and which tools we integrate with, check out the whylogs GitHub page: https://github.com/whylabs/whylogs 

    WhyLabs was created at the Allen Institute for Artificial Intelligence (AI2) by Amazon Machine Learning alums and is backed by Andrew Ng's AI Fund.

    For custom pricing, EULA, or a private contract, please contact AWSMarketplace@whylabs.ai  for a private offer.

    Highlights

    • Enable data and model monitoring quickly and securely: Automated monitoring and alerting across dozens of "data vitals" with out-of-the-box configurations and lightweight integrations. Cloud agnostic, built with AWS-grade privacy and security. Integration takes less than an hour.
    • Deliver the impact models were designed for: Improve model performance, resilience, and auditability with alerting and reporting tools. Monitor model inputs, outputs, performance as well as upstream data quality in one platform.
    • Achieve AI Governance across the organization: Track all relevant metrics associated with the data that flows through Al applications. Enabling observability in Al applications is key for achieving Al Governance best practices.

    Details

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    Deployed on AWS
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    Pricing

    WhyLabs AI Observatory: The Data and ML Monitoring Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (6)

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    Dimension
    Description
    Cost/month
    1 Model (free tier)
    Monitoring for one model
    $0.00
    2 Models
    Monitoring for two models
    $100.00
    3 Models
    Monitoring for three models
    $200.00
    4 Models
    Monitoring for four models
    $300.00
    5 Models
    Monitoring for five models
    $400.00
    WhyLabs Enterprise
    Enterprise contract with model monitoring at scale
    $8,333.33

    Vendor refund policy

    No refunds

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    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Data Governance
    Top
    50
    In Computer Vision
    Top
    25
    In Observability, Software Development

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    27 reviews
    Insufficient data
    2 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    23 reviews
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Data Quality Monitoring
    Automated monitoring and alerting across data vitals with out-of-the-box anomaly detection and configurations for identifying data quality issues.
    Multi-Data Type Support
    Capability to monitor tabular, image, and text data types across machine learning applications and data pipelines.
    Privacy-Preserving Architecture
    Platform operates on processed data summaries rather than raw data, enabling privacy preservation and no-configuration deployment at scale.
    Comprehensive ML Observability
    Unified monitoring of model inputs, outputs, performance metrics, data drift, concept drift, and upstream data quality issues in a single platform.
    Broad Integration Ecosystem
    Integration with popular ML and data tools including Pandas, Apache Spark, AWS SageMaker, MLflow, Flask, Ray, RAPIDS, and Apache Kafka.
    Multi-Model Type Support
    Supports monitoring and observability for tabular, deep learning, computer vision, natural language processing, and large language model deployments
    Performance and Drift Detection
    Identifies and mitigates model performance degradation, data drift, data integrity issues, hallucination, accuracy, safety, and security issues in production deployments
    Root Cause Analysis and Diagnostics
    Provides powerful root cause analysis and diagnostic capabilities with 3D UMAP visualization for macro-level trend analysis and micro-level issue identification
    Enterprise Security and Access Control
    Implements SOC2 Type 2 security compliance and role-based access control (RBAC) for level-specific user permissions across protected environments
    Customizable Analytics and Metrics
    Offers customizable dashboards, reports, and custom metrics to track model performance aligned with business KPIs and enable data-driven decision-making
    Agent and Application Observability
    Full visibility into AI agent behavior through tree-structured traces capturing user inputs, routing logic, tool calls, memory access, and model outputs with native support for Amazon Bedrock Agents and open-source frameworks
    Prompt Optimization and Testing
    Prompt IDE environment enabling design, testing, and comparison of prompt versions with live inputs, outputs, and integrated evaluation results for iterative improvement
    LLM and Agent Evaluation
    Offline and online LLM-as-a-Judge evaluations assessing accuracy, tool-calling, planning, and goal achievement across agent workflows
    Closed-Loop Improvement Workflows
    Self-improving agent capabilities combining trace analysis, evaluation feedback, and golden datasets for continuous iteration and performance enhancement
    Real-Time Monitoring and Alerting
    Custom metrics definition and monitoring of latency, token usage, and failures with alert configuration for production issue detection and prevention

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.6
    27 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    85%
    11%
    4%
    0%
    0%
    0 AWS reviews
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    27 external reviews
    External reviews are from G2 .
    Consulting

    I built a monitoring solution with Whylabs for multiple ML models for a client of mine.

    Reviewed on Nov 21, 2024
    Review provided by G2
    What do you like best about the product?
    The UI is very user friendly and the support team is extremely responsive and helpful.
    What do you dislike about the product?
    Some features such as deleting a profile or changing the data type of a feature can only be done through the API.
    What problems is the product solving and how is that benefiting you?
    Data and concept drift detection
    Model performance monitoring
    Internet

    Whylabs helped us setup end-to-end monitoring of our ML projects

    Reviewed on Nov 19, 2024
    Review provided by G2
    What do you like best about the product?
    * The customer support is very helpful and proactive
    * Tool allows for easy ingestion of big number of features and setting up initial monitoring on them
    * We can use it to monitor both: input quality and model performance
    * The alerts can be raised to specific group of users via specific channels (email/slack), which is helpful
    What do you dislike about the product?
    * It can be challenging to setup the monitoring in the correct way when it comes to sensitivty - it requires a lot of trial and error
    * Some actions are not possible via UI and require specific API calls
    * Documentation can be hard to navigate
    What problems is the product solving and how is that benefiting you?
    Monitoring model performance and input data quality in one place.
    Houssam K.

    Excellent tool for ML Monitoring with many out-of-the box solutions

    Reviewed on Nov 14, 2024
    Review provided by G2
    What do you like best about the product?
    Great to collaborate with; very responsive; really appreciate their OHs to help out with issues that pop up; many out-of-the-box solutions for different kinds of ML models which really helped us out given the wide variety of ML models we run at the company.
    What do you dislike about the product?
    Nothing major to mention! We got everything resolved and the team was very helpful.
    What problems is the product solving and how is that benefiting you?
    Data Drift and ML Monitoring
    Rafael S.

    Developed efficient solutions for optimizing ERP workflows through data analysis

    Reviewed on Sep 18, 2024
    Review provided by G2
    What do you like best about the product?
    One of the standout features of WhyLabs is its robust data observability capabilities. It provides continuous monitoring of data pipelines and ML models, allowing teams to quickly identify issues like data drift, model degradation, and training-serving skew. The platform's privacy-preserving integration ensures that data can be analyzed without moving or duplicating it, which is critical for maintaining security and privacy in sensitive industries like healthcare and finance​
    What do you dislike about the product?
    One potential drawback of WhyLabs is its relatively limited user reviews and feedback due to its newness in the market, making it harder for potential users to gauge its real-world performance at scale. This lack of detailed reviews can raise concerns about its maturity and support infrastructure​.Additionally, since it’s a newer platform, some advanced features might still be in development, and there could be steep learning curves for teams unfamiliar with observability tools in machine learning​.
    What problems is the product solving and how is that benefiting you?
    Data quality issues: It helps detect and address data drift and data integrity problems early, which is crucial for maintaining accurate and reliable ML models​
    Biotechnology

    Reliable AI Monitoring with Some Complexity

    Reviewed on Sep 13, 2024
    Review provided by G2
    What do you like best about the product?
    I like the privacy preserving solutions for scaling AI models. I like that WhyLabs offer responsive support and detailed documentation.
    What do you dislike about the product?
    I dislike that the platform might be overly technical for users who are not well-versed in AI or data science
    What problems is the product solving and how is that benefiting you?
    WhyLabs helps me solve issues like data drift and performance degradation in my AI models. This is crucial because I am working with sensitive medical data.
    View all reviews