Amazon Connect - Managed Services
By:
Consilium
Consilium's Managed Services for Amazon Connect provides end-to-end support for your entire CX (customer experience) infrastructure. From the development and management of Amazon Connect Contact Flows, to data visualization and analytics support, we're able to help provide world-class experiences for your customers by harnessing the power of AWS services and Consilium expertise.
Overview
Consilium's Managed Services team provides end-to-end support for your entire Amazon Connect infrastructure.
Support services can include:
- Contact Flows (Voice and Chat/Messaging)
- Queues & Routing Profiles
- Phone Numbers
- Case Management
- Forecasting, Capacity Planning & Scheduling
- Apple Messages for Business
- Data Storage, Visualization & Analytics
- Contact Lens
- Wisdom
- Tasks
- Customer Profiles
- User Management/SSO
- Third-party integrations
| Sold by | Consilium |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Email - info@consilium.co | Website - https://consilium.co/aws-contact-center