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    Amazon Connect - Managed Services

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    Sold by: Consilium 
    Consilium's Managed Services for Amazon Connect provides end-to-end support for your entire CX (customer experience) infrastructure. From the development and management of Amazon Connect Contact Flows, to data visualization and analytics support, we're able to help provide world-class experiences for your customers by harnessing the power of AWS services and Consilium expertise.
    Listing Thumbnail

    Amazon Connect - Managed Services

     Info
    Sold by: Consilium 

    Overview

    Consilium's Managed Services team provides end-to-end support for your entire Amazon Connect infrastructure.

    Support services can include:

    • Contact Flows (Voice and Chat/Messaging)
    • Queues & Routing Profiles
    • Phone Numbers
    • Case Management
    • Forecasting, Capacity Planning & Scheduling
    • Apple Messages for Business
    • Data Storage, Visualization & Analytics
    • Contact Lens
    • Wisdom
    • Tasks
    • Customer Profiles
    • User Management/SSO
    • Third-party integrations

    Highlights

    • 24x7 access to highly-skilled and specialized technical professionals
    • Proactive system support and monitoring for improved performance and reduced downtime
    • Reduce business costs with controlled and predictable spending

    Details

    Delivery method

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Email - info@consilium.co  | Website -