Overview
Passly is a passkey infrastructure platform that enables fintechs, digital banks, and financial platforms to add phishing-resistant biometric authentication to their applications without replacing their existing identity stack. Built on the FIDO2 and WebAuthn open standards, Passly delivers a turnkey passkey ceremony API covering registration, authentication, credential management, and device attestation, exposed through REST endpoints and native SDKs for web, iOS, and Android.
Engineered for the Brazilian fintech market, Passly operates as a fully managed multi-tenant SaaS on AWS, with .NET AOT compiled execution on serverless infrastructure for fast, predictable response times. Each customer tenant receives dedicated cryptographic isolation through AWS KMS customer master keys, configurable audit log retention, and webhook-based event streams that enable production-grade observability. Tenant data is encrypted in transit and at rest, with per-tenant key separation ensuring that no credential material is ever shared between customers.
Customers integrate Passly to replace SMS OTP, magic links, and password-based multi-factor authentication with passkeys, reducing authentication-related operational costs and improving login conversion rates at signup, checkout, and high-value transaction confirmation. Passly handles the complete credential lifecycle including creation, listing, renaming, revocation, challenge generation, signature verification, and counter validation, allowing your application to focus on business logic and session management. Onboarding is automated through the AWS Marketplace fulfillment flow, with technical integration completed using the published SDKs, OpenAPI specification, and reference implementations. Direct support from the Swepay engineering team is included on all paid plans.
Highlights
- Drop-in passkey API: integrate FIDO2 and WebAuthn into any existing authentication system through REST endpoints and native SDKs for web, iOS, and Android. No identity platform migration required. Passly handles credential lifecycle, challenge generation, signature verification, and device attestation while your application keeps full control of session management, user identity, and business logic.
- Multi-tenant SaaS with strong isolation: each customer tenant receives dedicated cryptographic separation through AWS KMS customer master keys, configurable audit log retention, signed webhook event delivery, and tenant-scoped API credentials. Engineered for the Brazilian fintech market with .NET AOT compiled execution on AWS serverless infrastructure for fast, predictable authentication performance.
- Phishing-resistant authentication that replaces SMS OTP, magic links, and password-based multi-factor authentication with passkeys. Transparent Monthly Active User pricing with no setup fees, no per-credential charges, and no SMS surcharges. Scales predictably from early-stage fintechs to organizations serving millions of customers, with annual contract tiers offering reduced per-unit overage rates.
Details
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Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Seed Plan | Subscription with 1,000 MAU included per billing cycle. Email support. | $99.00 | |
Growth Plan | Subscription with 62,000 MAU included per billing cycle. Priority support. | $499.00 | |
Scale Plan | Subscription with 300,000 MAU included per billing cycle. 24/7 support. | $1,499.00 |
Vendor refund policy
Full refund within 48 hours. Automatic refunds for trial conversions (7 days) and upgrades. Case-by-case refunds for service issues, billing errors, or metering discrepancies. No prorated refunds after 48 hours. SLA credits for Business/Enterprise plans. Private offers require approval. Contact support@swepay.com.br with AWS Account ID, Invoice ID, and reason. Processing: 5-7 business days. Full policy: https://marketplace.swepay.co/refund-policy
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support is provided directly by the Swepay engineering team. There is no outsourced first-line tier - every ticket reaches an engineer who has worked on the Passly codebase.
CONTACT CHANNEL
- Email: support@swepay.com.br
RESPONSE TARGETS BY PLAN
Seed Plan: email support during business hours, Monday to Friday, 09:00 to 18:00 BRT (GMT-3). Initial response within 24 business hours. Best-effort resolution.
Growth Plan: priority email support during extended business hours, Monday to Friday, 08:00 to 20:00 BRT. Initial response within 4 business hours for production incidents.
Scale Plan: 24/7 incident response for severity 1 issues, initial response within 1 hour, dedicated technical account manager, and quarterly architecture reviews. Specific service level commitments and credit schedule are defined in the master service agreement negotiated with each customer.
WHAT IS COVERED
- Integration assistance with the Passly REST API and SDKs for web, iOS, and Android
- Configuration of tenant settings, webhooks, authentication policies, and tenant isolation
- Troubleshooting of authentication ceremonies, credential lifecycle operations, and audit log queries
- Migration assistance from SMS OTP, password-based multi-factor authentication, or other authentication systems to passkeys
OUT OF SCOPE
- Custom development of authentication flows beyond the published API surface
- End-user support; the subscribing customer remains the entity responsible for direct end-user communication
- Modifications to FIDO2 or WebAuthn standard behavior
ONBOARDING After subscription confirmation through AWS Marketplace, the Swepay team contacts the customer to schedule a technical alignment call and provision staging credentials. Production credentials are released after the alignment call.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.