Overview
OmniStar Grants
OmniStar Grants
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OmniStar Grants: End-to-End Grant Lifecycle Management
OmniStar Grants is a SaaS grants management platform built for government agencies, universities, research institutes, NGOs and other funding organisations. Built by F1 Solutions on more than two decades of public sector experience, OmniStar manages the complete grant lifecycle, from pre-award application processing through post-award project management and compliance reporting.
Who OmniStar Grants Is Built For
OmniStar Grants serves organisations that run competitive funding programs at scale, including government departments, hospitals, medical research charities and universities. Research offices also use it to manage the applications their researchers submit to external funders and the obligations attached to each award. Internal administrators manage programs from a single back office, while applicants submit and track their applications through responsive web interfaces on desktop or mobile.
Key Capabilities and Buyer Outcomes
Streamline Application Intake with SmartForms Build dynamic application forms with conditional logic that guide applicants through complex submissions. SmartForms adapt in real time to applicant responses, reducing errors and incomplete submissions.
Automate Workflows Across the Grant Lifecycle Automate routing, approvals, notifications and status transitions with configurable workflows. Reduce manual handoffs and shorten cycle times from application receipt through final acquittal.
Enable Collaborative, Transparent Review Coordinate peer review panels in one place, including reviewer assignments, scoring, conflict-of-interest declarations and consensus decisions.
Manage Financials and Compliance in One Place Track budgets, expenditures, milestones and compliance obligations across all active grants, and generate audit-ready compliance reports without exporting data to external tools.
Gain Real-Time Visibility with Business Intelligence Dashboards BI dashboards give program managers and executives real-time insight into application volumes, funding allocations, project performance and organisational KPIs.
Eliminate IT Dependency with No-Code Configuration Configure new grant programs, forms, workflows and reports with no-code tools. Program administrators can launch and modify funding rounds themselves, without IT tickets or development cycles.
Built-In Platform Capabilities
OmniStar Grants reduces the need for separate point solutions. The platform provides:
- Unlimited applicants, reviewers, grantees, applications and configurations
- Native CRM for managing relationships with applicants, reviewers and stakeholders
- Centralised document management with version control
- Meeting coordination tools for review panels and governance committees
Security and Compliance
OmniStar Grants is built for the security requirements of government and regulated organisations:
- IRAP assessed at PROTECTED level - suitable for handling sensitive government data
- ISO 27001 certified - independently verified information security management
- 99.95% SLA - high-availability architecture for critical grant operations
Proven Customer Satisfaction
OmniStar has achieved 97%+ CSAT ratings from more than 5,400 user feedback responses across government, higher education, healthcare and research.
Get Started
Request a private offer through AWS Marketplace to discuss your requirements and receive pricing for your organisation.
Highlights
- Trusted by Australian government departments, medical research funders, universities and research institutes, OmniStar Grants brings 20+ years of grants expertise and 97%+ customer satisfaction. It covers the full grant lifecycle, from application and assessment to award, monitoring and closure, replacing fragmented tools with one purpose-built platform that cuts admin overhead and speeds up grant processing.
- IRAP assessed at PROTECTED level and ISO 27001 certified, OmniStar Grants meets the strict security requirements of Australian government agencies. Comprehensive audit logging gives full traceability of every action. For public sector buyers, that means a grants platform aligned with protective security obligations that significantly reduces security assessment effort before go-live.
- Business users can build and change application forms, assessment workflows and approval processes with no-code SmartForms and a visual workflow designer, so new programs launch quickly without relying on IT. Applications and configurations are unlimited, and pricing is based only on internal administrator seats, so applicants and researchers never add licensing costs as programs grow.
Details
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Features and programs
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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Basic | (10 Internal Users, 3 Designers, 125GB Storage) | $38,700.00 |
Standard | (20 Internal Users, 5 Designers, 225GB Storage) | $66,000.00 |
Vendor refund policy
No refunds as contractual period is agreed upon subscription. Refunds only provided if we materially breach service obligations or as required by law. You may terminate for our material breach or insolvency. Service access ends immediately upon cancellation. Outstanding fees remain due. Contact: support@f1solutions.com.au
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Support Channels
- Email: support@f1solutions.com.au
- Phone: 1300 F1 HELP (1300 314 357) - Toll Free
- Web: https://www.omnistar.cloud/contact
Support Hours and Availability
OmniStar Grants includes comprehensive 12-hour support coverage from 7:00 AM to 7:00 PM AEST, with a dedicated service desk staffed by tiered technical support specialists. Customers have direct access to product specialists who understand the grants management domain. The platform is backed by a 99.95% availability SLA.
What Is Included
Support covers the full range of product assistance, including:
- Troubleshooting and issue resolution through the dedicated service desk
- Implementation services to help configure and deploy the platform for your organization
- User training to ensure your team can effectively manage grant programs
- System administration support for ongoing platform management
- Ongoing maintenance and platform updates
Getting Started
The platform includes implementation services, user training, and system administration support to help new customers get up and running. OmniStar's no-code SmartForms and workflow designer enable business users to configure processes without IT dependency, and the support team is available to assist throughout the setup and configuration process.
For any questions about using the platform, or troubleshooting issues contact the support team via email, phone, or the web contact form listed above.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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