Overview
Know About DocuSwift
Document Management System for Enterprise
DocuSwift is a secure, AWS-native Document Management System designed to help document-heavy enterprises centralize, organize, search, process, and govern business-critical documents across their lifecycle.
The solution is especially relevant for the BFSI sector, with a preferred focus on NBFCs, lending companies, microfinance institutions, digital finance businesses, and regional financial organizations that manage high volumes of legacy and active documents.
Many NBFCs continue to manage loan files, KYC documents, customer onboarding records, repayment documents, compliance files, agreements, and branch-level paperwork across physical archives, local folders, shared drives, emails, and disconnected internal systems. This creates operational delays, poor document visibility, version confusion, security gaps, and challenges during audits or customer servicing.
DocuSwift helps solve these challenges by providing a centralized cloud-based platform where documents can be securely stored, classified, searched, reviewed, approved, and tracked. The platform supports metadata-based organization, configurable workflows, role-based access control, document versioning, audit trails, data segregation, backup, disaster recovery, and monitoring.
Built on AWS, DocuSwift is designed for scalability, security, high availability, and reduced infrastructure overhead. It allows NBFCs and financial institutions to modernize legacy document operations without building a custom DMS from scratch.
Beyond BFSI, DocuSwift can also support healthcare, logistics, education, manufacturing, retail, and enterprise operations where secure document lifecycle management is critical. However, its strongest fit is for financial organizations handling high-volume, compliance-sensitive, and workflow-heavy documents.
Highlights
- AWS-native document management system for BFSI and NBFCs to centralize legacy loan files, KYC documents, customer records, compliance files, and branch-level documents.
- Secure document workflow automation with role-based access, approval flows, version control, metadata tagging, audit trails, backup, and disaster recovery support.
- Scalable cloud document management built for high-volume document operations, helping NBFCs improve searchability, reduce manual handling, and strengthen audit readiness.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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To request a refund, contact our support team within 7 days of the billing date with relevant details. Approved refunds will be processed through AWS Marketplace as per their policies.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
HabileLabs provides dedicated support for DocuSwift customers to ensure smooth onboarding, configuration, deployment assistance, and ongoing product usage.
Customers can reach our support team for assistance with product setup, user access, document workflow configuration, issue resolution, technical queries, and general platform guidance.
Support includes:
Product onboarding and setup assistance User access and role configuration support Document workflow and approval flow configuration guidance Technical issue resolution and troubleshooting Platform usage guidance for administrators and business users Support for backup, monitoring, and document management-related queries Assistance with AWS Marketplace subscription or deployment-related questions
Support Contact: Email: info@habilelabs.io Website: https://www.habilelabs.io/products/docuswift Support Availability: Monday to Friday, 10:00 AM to 7:00 PM IST, excluding public holidays.
Response Time: Our team typically responds within 24 business hours, depending on the severity and nature of the request.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.