Flexera One

What do you like best about the product?

I like Flexera One for its centralized visibility and ease of use. It brings everything together into a single dashboard, which means I don't have to spend time looking at multiple units. It helps provide better visibility into resource usage and reduces compliance risk.

What do you dislike about the product?

I feel some improvement is needed in report customization.

What problems is the product solving and how is that benefiting you?

I use Flexera One to manage software licenses, IT assets, and cloud spend. It provides better visibility into resource usage, reduces compliance risk, and brings everything together into a single dashboard, saving time and effort.

What do you like best about the product?

Technopedia helps in providing the 3 lakhs SKU which in turn helps in doing license compliance

What do you dislike about the product?

Its flexera policy template language syntax is somewhat old and slow to process during large data

What problems is the product solving and how is that benefiting you?

Identifying shadow IT saving billions in money

What do you like best about the product?

The CCO dashboard is intuitive and highly flexible, giving us the ability to customize views and drill down into cost data in a way that fits our specific reporting needs. It's made it significantly easier for our teams to track cloud spend and identify optimization opportunities without needing heavy manual effort.

Beyond the product itself, the level of support we've received through our TAM has been a real differentiator. Over time, this collaboration has translated into tangible, measurable improvements across several key metrics:

Increased number of support cases resolved per month
Reduced average resolution time for support cases
Faster RCA (Root Cause Analysis) sharing turnaround
Improved response SLA compliance, now consistently achieving 100%
Noticeable reduction in the number of escalations

This kind of sustained, KPI-driven improvement gives us confidence that Flexera is invested in our long-term success, not just in resolving individual tickets.

What do you dislike about the product?

The scheduled power operations feature has not performed as expected. We've run into instances where scheduled start/stop actions didn't execute reliably, which required manual intervention and reduced our confidence in relying on it for automated cost-saving schedules. Having said that, Flexera team has taken into consideration and they are working on improved solution altogether.

We'd like to see this stabilized, as it's a valuable feature when it works consistently. And I m sure, Flexera will deliver it as they have been doing it.

What problems is the product solving and how is that benefiting you?

It helps in providing cost savign recommendation for our internal and client cloud spends which greatly saves lot of cost. Flexera One has evolved to great extent as a product and it has become robust to deliver multiple features with great confidence.

What do you like best about the product?

It is very helpful and SAM Professional. “The value generally matches what I'm paying. AI is very useful for drafting content, organizing information, and generating ideas, but there are times when I need to verify its responses or make significant edits. Overall, it provides enough benefit to justify the cost.”

What do you dislike about the product?

No, I don’t think it has any problems. Overall, it’s very good.

What problems is the product solving and how is that benefiting you?

The Discovery Module is very good and works well for what I need.

What do you like best about the product?

The most striking thing to me is the speed at which we could transition from “guesswork” to making data-driven decisions. Instead of spending time wondering if a product was in use and if more licenses were required, we could base our decisions on real usage and asset information, which would help us optimize cost and compliance readiness. The Flexera tool helped us align the infrastructure, procurement, and engineering departments since everybody was looking at the same data. In a particular instance, when our infrastructure team, procurement team, and engineering management were evaluating the same renewal but using different systems for the numbers, there used to be a lot of debate regarding whose numbers were right. Once Flexera became the source of truth, that debate became unnecessary since everyone was on the same page.

What do you dislike about the product?

There is an obvious learning curve involved in the use of this platform, particularly for those who are unfamiliar with SAM or ITAM.

What problems is the product solving and how is that benefiting you?

In past instances, our renewal procedures were based on assumptions and also had the need for tracking manually. Flexera One has enabled us to track the utilization of our license and ensure that any license that is under-utilized is noted.

It is specifically designed to optimize our renewals by identifying under-used licenses and engaging in constructive conversations with the vendors.

In the past, obtaining our licensing information was a very demanding process for all concerned. However, now we are able to have a reasonable idea of our software and licensing position.