Sold by: One Identity
OneLogin Customer Identity enables organizations to control access to web applications and services while providing a seamless, customized login experience for customers. It can also integrate with your existing OneLogin Workforce Identity environment, empowering you to manage customers, partners and employees from a single management console.
4.5
Overview
OneLogin Customer Identity provides a comprehensive Customer Identity and Access Management (CIAM) solution built on top of an infrastructure that can handle millions of customer transactions. It seamlessly scales to match the pace of your business, ensuring smooth operation of your AWS applications.
UNIFIED CLOUD DIRECTORY: As you build customer applications on AWS, the OneLogin Cloud Directory centrally manages identities across your environment. Easily synchronize user information from an external directory and combine it with our automated user provisioning offering for full identity lifecycle management.
STRONG, FLEXIBLE AUTHENTICATION: Use MFA to deliver a secure login experience across all devices and touchpoints. Reduce friction during the login and account registration process with SAML, OIDC, and Social Login. Add risk-based, context-aware authentication with OneLogin SmartFactor to further protect your organization from account takeover threats.
DEVELOPER FRIENDLY: Provide personalized identity experiences to build trust and loyalty across your brand. Customize login pages, email domains and other touchpoints throughout the customer journey using our APIs and SDKs. Combine with AWS developer solutions to build your next-gen modern application.
Get Started Today! Our foundational offering includes Cloud Directory, social login and registration, customized branding, and base MFA using OneLogin Protect or other third-party providers. Upgrades available for Advanced Directory, SmartFactor Authentication, and more.
If interested in private offers, email us at partnercircle@oneidentity.com .
Highlights
- UNIFIED CLOUD DIRECTORY: The OneLogin Cloud Directory is a centralized identity store in the cloud. It can capture just the amount of profile data needed to authenticate the customer or be enriched with data from external sources.
- SOCIAL REGISTRATION AND LOGIN: Usernames and passwords are obstacles in the buying path. Eliminate friction in the customer registration and authentication process by allowing customers to use social login via Google, Facebook, LinkedIn, and more.
- MULTI-FACTOR AUTHENTICATION (MFA): Add strengthened protection with CIAM MFA or upgrade to CIAM SmartFactor Authentication to protect your users and apps from cyber threats.
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Customer Identity Foundations | Customer Identity up to 100,000 monthly active users | $9,600.00 |
Custom | Private offers available - email partners@onelogin.com | $9,600.00 |
Vendor refund policy
Please refer to the One Identity terms of service at https://www.onelogin.com/terms/ .
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Subscription includes Standard Support. Additional support plans available via private offers. To learn more about OneLogin Customer Support, visit
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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By One Identity
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AI generated from product descriptions
Centralized Cloud Identity Store
Unified cloud directory that centrally manages identities across the environment with capability to capture profile data and synchronize user information from external directories.
Multi-Factor Authentication
MFA implementation with risk-based, context-aware authentication using SmartFactor to protect against account takeover threats across all devices and touchpoints.
Social Authentication Integration
Support for social login via Google, Facebook, LinkedIn and other providers, along with SAML and OIDC protocols to reduce friction in registration and authentication processes.
Automated Identity Lifecycle Management
Automated user provisioning and identity lifecycle management capabilities integrated with external directory synchronization.
API and SDK Customization
Developer-friendly APIs and SDKs for customizing login pages, email domains, and other customer journey touchpoints to deliver personalized identity experiences.
Cloud Directory Identity Management
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On and Multi-Factor Authentication
Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-Operating System Server and Device Management
Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
Passwordless and Conditional Access
Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
Unified Platform with Zero Trust Capabilities
Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
Multifactor Authentication
Support for biometric authentication, FIDO standards (passkey/WebAuthn), social login, magic links, one-time passwords (OTPs), and single sign-on (SSO) using open protocols such as OIDC and SAML.
Real-time Fraud Detection
Contextual policy engine analyzing hundreds of risk signals with machine learning-powered threat detection to prevent account takeover, session hijacking, device spoofing, malicious bots, and phishing attacks.
Identity Verification
Facial scan verification with liveness detection and government document proofing for identity assurance and fraud prevention.
Risk-based Authorization
Integration with external authorization services to externalize access decisions and conditionally prompt re-authentication or identity verification based on real-time risk assessment across the identity lifecycle.
Cloud-native CIAM Integration
Modular, plug-and-play services designed to integrate with existing identity environments such as Amazon Cognito through pre-built user flows via APIs and SDKs.
Standard contract
No
No
Customer reviews
Daksh Yamal
Secure single sign-on has simplified daily access and has improved remote team collaboration
Reviewed on Jan 17, 2026
Review provided by PeerSpot
What is our primary use case?
My main use case for OneLogin Customer Identity is that it is a very easy-to-use platform with a great design, making it accessible for everyone in my organization. Every employee in our company uses OneLogin because it helps us securely store our credentials. Strong, long passwords are a must for security nowadays, but it is almost impossible for humans to remember them, and storing them in notes is a security breach by itself. When OneLogin encrypts all the sensitive data before saving it, it also gives us easy access whenever we need to log into our apps.
A specific example of how my team uses OneLogin Customer Identity in our daily workflow is when we are working remotely and we want to collaborate on a certain project. We use different apps that are integrated into OneLogin, so we have access despite working remotely. We can access it at any time because we use one strong password, which is very easy to manage, and it is easy to access our apps easily, thus enhancing our collaboration while keeping away unauthorized users.
OneLogin Customer Identity helps us manage our different accounts, and it also assists with our single sign-on.
What is most valuable?
Some of the best features that OneLogin Customer Identity offers are its ease of use for almost all our users in my organization, connection to Active Directory, and secure login for all our applications.
The connection to Active Directory helps my team by allowing us to use applications such as Asana and monday.com , and whenever we are working on a certain project, it helps us log in to those apps without using any password, making it very easy to access all our documents in one place and save time.
I would also note that the user interface of OneLogin Customer Identity is very customizable and easy to navigate, being very user-friendly. It saves a lot of time by remembering the credentials and logging in once. Additionally, it ensures security for all our applications and privacy on HIPAA and PCI compliance platforms, making it easy to store our employee passwords so that our tech team does not spend a lot of time restoring those passwords or troubleshooting.
OneLogin Customer Identity has positively impacted my organization by greatly improving security. We have reduced the time spent on forgotten passwords for both employees and my tech team, which has had a positive impact on time management.
In terms of specific numbers, before we had a very poor pool of security breaches and it was not easy to log into every application in my organization, as we manually logged into every application. However, when we got OneLogin, it really simplified how we log in by using just one password or going passwordless, and we have been able to save at least 70 to 80% of our time compared to our previous tool.
What needs improvement?
I think OneLogin Customer Identity should be improved by ensuring users receive notifications when their passwords are about to expire.
Additionally, I noticed that training is a must. A training and learning curve is necessary for everyone to go through, and I would love the option to skip the training if the user already knows about the system. This would be time-saving for everyone.
For how long have I used the solution?
I have been using OneLogin Customer Identity for the past five years.
What do I think about the stability of the solution?
OneLogin Customer Identity is absolutely very stable.
What do I think about the scalability of the solution?
Its scalability is great because it can handle my organization's growth, so it is very scalable.
How are customer service and support?
The customer support for OneLogin Customer Identity is okay; they are very responsive, on time, and quick to find solutions to all our issues.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously switched from Skype for Business .
How was the initial setup?
The setup was quite straightforward, easy, and had no technical glitches.
What was our ROI?
We have seen a good return on investment because OneLogin Customer Identity saves employees time by giving us one password to log into all our apps, making our projects more secure and being cost-effective compared to other alternatives.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup cost, and licensing, I find the price to be very affordable, and we have seen improvements in security and advantages in using this platform.
Which other solutions did I evaluate?
Before choosing OneLogin Customer Identity, we evaluated other options, specifically Microsoft 365 Business Premium.
What other advice do I have?
My advice for others looking into using OneLogin Customer Identity is that if you want to improve the security of all your applications, save time while having a single sign-on and passwordless experience, you should definitely use OneLogin because it is also very cost-effective and easy to use for everyone. I would rate this product a 9 out of 10.