Sold by: NETSCOUT SYSTEMS, INC.
Deployed on AWS
Use this appliance in hybrid cloud environments as part of NETSCOUT's Enterprise Performance Management solution delivering immediate, actionable intelligence to solve security, performance and availability issues.
4.5
Overview
Most enterprises today have hybrid and multi-cloud strategies. This poses new challenges as workloads are migrated to the cloud and you grapple with an increasingly complex infrastructure. That's why you need NETSCOUT Visibility without Borders to secure and assure the performance of your digital ecosystem. It is a smart solution from NETSCOUT that illuminates performance issues and security threats everywhere, anywhere, anytime. NETSCOUT and AWS have come together to give enterprises what it takes for proactive service triage and to quickly handle the unexpected.
Virtual nGeniusONE is part of the NETSCOUT Enterprise Performance Management solution. Using this solution with AWS lets you migrate workloads to AWS with confidence, providing a foundation for common situational awareness for NetOps, SecOps and other IT groups by monitoring a variety of availability, reliability, responsiveness and threat metrics - making them easily accessible in real time to the right team members with custom views relevant to their function. Actionable visibility from NETSCOUT allows you to take full advantage of AWS capabilities. NETSCOUT uses the industry's most scalable, lightweight distributed architecture to generate Smart Data. Through continuous capturing of packet data (traffic flows) traversing the AWS and hybrid cloud environment and turning it into Smart Data at its point of collection, NETSCOUT provides Visibility without Borders.
Highlights
- Confidently migrate workloads to AWS by removing blind spots between different technology and management domains across on-premises and cloud environments.Optimize service performance and reduce Mean-Time-To-Knowledge (MTTK)
- NETSCOUT supports AWS native services such as Gateway Load Balancer, Amazon VPC Ingress Routing and Amazon VPC Traffic Mirroring to complement NETSCOUT's embedded virtual appliances that offer software-based instrumentation of application workloads
- NETSCOUT has partnered with VMware to provide the most complete packet data visibility solution across your VMware Cloud on AWS environment
Details
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NETSCOUT Virtual nGeniusONE
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Operating system
OtherLinux Oracle Linux 9.7
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
License fees paid directly to NETSCOUT Systems, Inc. are not refundable. Please see the NETSCOUT End User License Agreement (https://www.netscout.com/sites/default/files/2019-10/NetScout-Systems-End-User-Product-License-Agreement-2019.pdf ) for more information.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
NETSCOUT Virtual nGeniusONE
The NETSCOUT Virtual nGeniusONE for AWS is a Service Assurance platform that provides real-time visibility into the performance of business-critical applications such as web-based applications, voice and video communications, database, financial, or other services by analyzing wire data as it crosses the network, on premises or in the cloud. nGeniusONE with NETSCOUT's patented Adaptive Service Intelligence (ASI) technology leverages this wire data to generate "smart data" for smarter analytics to assure performance, manage risk, and facilitate superior decision-making regarding application and network services. The nGeniusONE platform delivers valuable macro-level insights into the status and performance of enterprise-wide services, application components, individual hosts or groups of clients or servers. This expands the IT architect's understanding of service consumption patterns, application component dependencies, and overall user experience to better support resource optimization and capacity planning. Powered by ASI technology, NETSCOUT's highly scalable Deep Packet Inspection (DPI) engine relies on wire data to provide real-time, contextual analysis of network and service performance, availability and quality. With these insights, nGeniusONE can provide customers end-to-end visibility in complex physical, virtualized, and cloud-based deployments, allowing enterprises to regain visibility into business-critical applications and services even in difficult to instrument locations.
NETSCOUT optionally collects license information at time of product deployment.
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
Version release notes
Release notes are available on the NETSCOUT MasterCare portal after purchase
Additional details
Usage instructions
Learn how to get started with the NETSCOUT Application Performance Management Solution for AWS . See the APM for AWS Getting Started Guide
Support
Vendor support
NETSCOUT technical assistance provides different service offerings depending on the customer's license type. BYOL customers may receive NETSCOUT MasterCare support provided that they have an active NETSCOUT MasterCare Agreement. Support for PAYG is limited to email only with a target acknowledgement response time of 2 business days (not guaranteed) and includes 1 open/concurrent issue per PAYG nGeniusONE Active/Running EC2 Instance. nGeniusONE PAYG Support email: awssupport@netscout.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Mrunmai T.
Real-Time Insights with a High Cost
Reviewed on Mar 05, 2026
Review provided by G2
What do you like best about the product?
I like the real-time visibility and deep network insights that NETSCOUT Network & Application Observability provides. It helps me quickly identify issues and downtime, which speeds up troubleshooting. This ultimately improves performance, reliability, and the overall user experience.
What do you dislike about the product?
High cost and complex initial setup.
What problems is the product solving and how is that benefiting you?
I use NETSCOUT Network & Application Observability for monitoring and troubleshooting. It helps me detect and analyze network and application issues quickly, providing real-time visibility and deep insights. This speeds up troubleshooting, improving performance, reliability, and user experience.
Senkathir S.
Robust Performance Monitoring, Needs UI Refinements
Reviewed on Mar 04, 2026
Review provided by G2
What do you like best about the product?
I like using NETSCOUT Network & Application Observability because of the real-time analytics and packet-level details it provides, which help me pinpoint root causes and reduce guesswork during outages. The end-to-end visibility is crucial when handling critical apps, and I find it valuable to clear paths during downtime. The ability to analyze traffic beforehand helps me a lot in managing traffic spikes and slowdowns. Mapping applications and tuning alerts are pretty easy, making these processes less tedious. Plus, NETSCOUT has more features, better visibility, and enhanced troubleshooting capabilities, which were factors that prompted my team to switch from our previous tool.
What do you dislike about the product?
I find the Dashboard and UI lacking. I wish there were separate views for NOC, app teams, and management, as well as better widget customization and a unified timeline graph. The cost is also a concern; it'd be great to have improved licensing options and resource optimization. While mapping applications and tuning alerts were manageable, they weren't entirely effortless. We had to spend time validating traffic flows to ensure the right services were grouped and correlated properly.
What problems is the product solving and how is that benefiting you?
I use NETSCOUT to monitor network traffic, troubleshoot performance issues quickly, pinpoint bottlenecks, detect outages or anomalies, and correlate network traffic with application behavior, reducing time spent troubleshooting.
Anurag P.
Fast Troubleshooting, But High Cost
Reviewed on Mar 01, 2026
Review provided by G2
What do you like best about the product?
I use NETSCOUT Network & Application Observability to understand what's happening on my network and how applications are performing. I really like how it accelerates troubleshooting by correlating packet-level insight with application and network behavior, which significantly reduces Mean Time to Knowledge and Mean Time to Repair. This tool provides faster root cause identification, which is super beneficial. I also appreciate the fast troubleshooting capabilities it offers, even in complex networks. The initial setup was easy and clear.
What do you dislike about the product?
I find the higher cost compared to alternatives a bit challenging. NETSCOUT's pricing is more enterprise-oriented and less transparent, unlike modern alternatives like Datadog or Dynatrace that offer more predictable, usage-based pricing.
What problems is the product solving and how is that benefiting you?
NETSCOUT accelerates troubleshooting by correlating packet-level insight with application and network behavior, reducing Mean Time to Knowledge (MTTK) and Mean Time to Repair (MTTR).
Amit W.
Comprehensive Monitoring with Some Setup Complexity
Reviewed on Mar 01, 2026
Review provided by G2
What do you like best about the product?
I like its deep packet visibility, real-time analytics, and precise root cause analysis that significantly speed up troubleshooting and ensure consistent network and application performance. I also appreciate its scalable architecture, intuitive dashboard, and accurate service dependency mapping that enhance visibility across complex, distributed environments.
What do you dislike about the product?
The initial setup and configuration can be complex, and the licensing model seems to be expensive for smaller teams. Need to improve it for better and ease in usage
What problems is the product solving and how is that benefiting you?
I use NETSCOUT Network & Application Observability for real-time monitoring, packet analysis, and proactive troubleshooting. It helps quickly detect and resolve performance issues, reducing downtime and improving user experience by offering deep packet visibility, real-time analytics, and precise root cause analysis.
Suyog T.
Real-Time Visibility with Complex Setup Challenges
Reviewed on Feb 28, 2026
Review provided by G2
What do you like best about the product?
I like that NETSCOUT Network & Application Observability provides deep real-time visibility, accurate root cause analysis, and comprehensive end-to-end monitoring. These features help us quickly detect issues, identify the exact root cause, and minimize downtime. I also find it user-friendly and easy to manage, which made our team switch from Zabbix.
What do you dislike about the product?
The user interface can be complex for new users, and initial setup and configuration could be more streamlined. The more intuitive dashboard layout and simplified deployment process with clearer documentation would make onboarding and daily usage much easier.
What problems is the product solving and how is that benefiting you?
I use NETSCOUT Network & Application Observability to resolve complex network latency, packet loss, bandwidth congestion, and app performance issues, reducing human effort. It provides deep real-time visibility, accurate root cause analysis, and comprehensive monitoring, helping us quickly detect issues and minimize downtime.