Sold by: NETSCOUT SYSTEMS, INC.Â
Deployed on AWS
Use this appliance in hybrid cloud environments as part of NETSCOUT's Enterprise Performance Management solution delivering immediate, actionable intelligence to solve security, performance and availability issues.
4.5
Overview
Most enterprises today have hybrid and multi-cloud strategies. This poses new challenges as workloads are migrated to the cloud and you grapple with an increasingly complex infrastructure. That's why you need NETSCOUT Visibility without Borders to secure and assure the performance of your digital ecosystem. It is a smart solution from NETSCOUT that illuminates performance issues and security threats everywhere, anywhere, anytime. NETSCOUT and AWS have come together to give enterprises what it takes for proactive service triage and to quickly handle the unexpected.
Virtual nGeniusONE is part of the NETSCOUT Enterprise Performance Management solution. Using this solution with AWS lets you migrate workloads to AWS with confidence, providing a foundation for common situational awareness for NetOps, SecOps and other IT groups by monitoring a variety of availability, reliability, responsiveness and threat metrics - making them easily accessible in real time to the right team members with custom views relevant to their function. Actionable visibility from NETSCOUT allows you to take full advantage of AWS capabilities. NETSCOUT uses the industry's most scalable, lightweight distributed architecture to generate Smart Data. Through continuous capturing of packet data (traffic flows) traversing the AWS and hybrid cloud environment and turning it into Smart Data at its point of collection, NETSCOUT provides Visibility without Borders.
Highlights
- Confidently migrate workloads to AWS by removing blind spots between different technology and management domains across on-premises and cloud environments.Optimize service performance and reduce Mean-Time-To-Knowledge (MTTK)
- NETSCOUT supports AWS native services such as Gateway Load Balancer, Amazon VPC Ingress Routing and Amazon VPC Traffic Mirroring to complement NETSCOUT's embedded virtual appliances that offer software-based instrumentation of application workloads
- NETSCOUT has partnered with VMware to provide the most complete packet data visibility solution across your VMware Cloud on AWS environment
Details
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NETSCOUT Virtual nGeniusONE
Latest version
Operating system
OtherLinux Oracle Linux 8.10
Deployed on AWS
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Introducing multi-product solutions
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing and entitlements for this product are managed through an external billing relationship between you and the vendor. You activate the product by supplying a license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. AWS Subscriptions have no end date and may be canceled any time. However, the cancellation won't affect the status of the external license.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Vendor refund policy
License fees paid directly to NETSCOUT Systems, Inc. are not refundable. Please see the NETSCOUT End User License Agreement (https://www.netscout.com/sites/default/files/2019-10/NetScout-Systems-End-User-Product-License-Agreement-2019.pdf ) for more information.
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Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
NETSCOUT Virtual nGeniusONE
The NETSCOUT Virtual nGeniusONE for AWS is a Service Assurance platform that provides real-time visibility into the performance of business-critical applications such as web-based applications, voice and video communications, database, financial, or other services by analyzing wire data as it crosses the network, on premises or in the cloud. nGeniusONE with NETSCOUT's patented Adaptive Service Intelligence (ASI) technology leverages this wire data to generate "smart data" for smarter analytics to assure performance, manage risk, and facilitate superior decision-making regarding application and network services. The nGeniusONE platform delivers valuable macro-level insights into the status and performance of enterprise-wide services, application components, individual hosts or groups of clients or servers. This expands the IT architect's understanding of service consumption patterns, application component dependencies, and overall user experience to better support resource optimization and capacity planning. Powered by ASI technology, NETSCOUT's highly scalable Deep Packet Inspection (DPI) engine relies on wire data to provide real-time, contextual analysis of network and service performance, availability and quality. With these insights, nGeniusONE can provide customers end-to-end visibility in complex physical, virtualized, and cloud-based deployments, allowing enterprises to regain visibility into business-critical applications and services even in difficult to instrument locations.
NETSCOUT optionally collects license information at time of product deployment.
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
Version release notes
Release notes are available on the NETSCOUT MasterCare portal after purchase
Additional details
Usage instructions
Learn how to get started with the NETSCOUT Application Performance Management Solution for AWS . See the APM for AWS Getting Started Guide
Support
Vendor support
NETSCOUT technical assistance provides different service offerings depending on the customer's license type. BYOL customers may receive NETSCOUT MasterCare support provided that they have an active NETSCOUT MasterCare Agreement. Support for PAYG is limited to email only with a target acknowledgement response time of 2 business days (not guaranteed) and includes 1 open/concurrent issue per PAYG nGeniusONE Active/Running EC2 Instance. nGeniusONE PAYG Support email: awssupport@netscout.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Dan S.
Simplifies Monitoring with Unified Data, But Room for Improvement
Reviewed on Dec 07, 2025
Review provided by G2
What do you like best about the product?
A single-vendor approach which reduces complexity, and ensures consistent data and insights across the entire infrastructure. This helps fragmented monitoring environments with multiple incompatible data sources.
What do you dislike about the product?
The overall solution is quite costly and can be complex to implement. Additionally, it is resource intensive because it relies on packet-level data, which may introduce overhead on the systems.
What problems is the product solving and how is that benefiting you?
Root Cause Analysis is extremely useful for operations teams, making it easier to diagnose complex problems that span both network and application layers. The platform's scalability is impressive, with a robust architecture that can handle everything from remote locations to large data centers. Additionally, the use of consolidated probes contributes to improved energy efficiency by reducing overall energy consumption.
Nijat I.
Reliable real-time network and application monitoring
Reviewed on Nov 29, 2025
Review provided by G2
What do you like best about the product?
One​‍​‌‍​‍‌​‍​‌‍​‍‌ of the things that I like most is the way it shows a full picture of our network and application performance live. Without making any guesses or digging through multiple tools, I can pinpoint the exact location where issues are occurring. The dashboards are very clear, and I can tailor them to concentrate on the metrics that are most important to me. Also, I am very much into the alert system — it gives me a prompt notification if there is a malfunction, thus, there is a great saving of the downtime.
Another thing, I like it is how it is instrumental in problem-solving, thus, I can find out the main reason without support waiting. Our tool, in conjunction with the systems we already have, works well, hence, everything is kept in one place. Also, I am into the in-depth reports which are very helpful when explaining network performance to management.
In general, it is a strong platform that makes the process of monitoring very much easier and less ​‍​‌‍​‍‌​‍​‌‍​‍‌stressful.
Another thing, I like it is how it is instrumental in problem-solving, thus, I can find out the main reason without support waiting. Our tool, in conjunction with the systems we already have, works well, hence, everything is kept in one place. Also, I am into the in-depth reports which are very helpful when explaining network performance to management.
In general, it is a strong platform that makes the process of monitoring very much easier and less ​‍​‌‍​‍‌​‍​‌‍​‍‌stressful.
What do you dislike about the product?
One​‍​‌‍​‍‌​‍​‌‍​‍‌ thing that I struggle with is the fact that it can be quite a time-intensive task to actually set up all the dashboards for monitoring at the very beginning. There are some advanced features that are not very straightforward, so you have to do some trial and error. Sometimes, it could be that alert notifications are a little too much if a lot of events happen simultaneously. The interface is something that could be improved in terms of being more modern especially when you are moving from one section to another. It took me extra time and effort to make certain legacy systems work properly with the new integration. Mastering all the reporting instruments is a process and especially new members of the team will find it challenging. Also, it can be quite costly if you want to have all the features unlocked. However, it is still extremely great to use as a tool for network stability despite these minor ​‍​‌‍​‍‌​‍​‌‍​‍‌issues.
What problems is the product solving and how is that benefiting you?
NETSCOUT​‍​‌‍​‍‌​‍​‌‍​‍‌ is the solution I needed to get rid of the downtimes caused by network and application issues that were unpredictable. It used to take us hours to figure out the cause of a slow application or a service outage, but now we can pinpoint the problem source very quickly even if it is in the network, server, or application layer. Moreover, by revealing trends and patterns over time, it also facilitates the prevention of issues going forward. In addition to that, communication with management has been greatly enhanced; the reports bring performance and investments into view in a simple way. The tool acts to reduce firefighting, as trouble spots are found at an early stage, thus saving both time and relieving pressure. Besides that, it supports performance and capacity planning. In short, NETSCOUT has been the instrument that has made network monitoring quicker, more accurate, and much more ​‍​‌‍​‍‌​‍​‌‍​‍‌dependable.
V N Bhavanishankar N.
Proactive Insights and Unified Visibility for Complex Environments
Reviewed on Nov 29, 2025
Review provided by G2
What do you like best about the product?
Data Approach stands out from other observability tools by focusing on packet-level data, rather than depending solely on MELT (metrics, logs, events, traces) data. Its proactive troubleshooting capabilities provide valuable insights into both network and application performance. The unified visibility it offers is especially beneficial for maintaining observability in complex environments, such as multi-cloud or edge computing setups. Additionally, the ability to correlate IT experience with business outcomes allows for a more proactive approach, helping to resolve issues before they affect users.
What do you dislike about the product?
Cost of the Overall solution and the Complexity in implementing it.There is also a steep learning curve as i requires Specialized knowledge on Packet level.
It cannot be easily intgerated with other tools which captures MELT data so unified view might be harder to achieve.
It is also resource intensive as it uses Packet level data which can cause overhead on the systems
It cannot be easily intgerated with other tools which captures MELT data so unified view might be harder to achieve.
It is also resource intensive as it uses Packet level data which can cause overhead on the systems
What problems is the product solving and how is that benefiting you?
Bridge the gap that many organization face in hybrid complex infrastructure where the teams use pointed tools in silos and move away from traditonal Monitoring(MELT) which can still have blind spots.Netscout can solve slow troubleshooting by identifying the cause of the issues using packet data from traffic flows.
Correlating theNetwork/Application to Delivery helps in IT teams to understand how it affects customers
Correlating theNetwork/Application to Delivery helps in IT teams to understand how it affects customers
Dennis D.
Robust Network Monitoring with Deep Visibility
Reviewed on Nov 24, 2025
Review provided by G2
What do you like best about the product?
I really appreciate the packet-level visibility provided by NETSCOUT Network & Application Observability, as it allows me to see exactly what's happening across the network and applications in real-time. This capability is crucial for effectively monitoring performance. The root cause analysis features are also outstanding, making it much faster to identify and resolve issues, which is a critical benefit for maintaining operational efficiency. Additionally, NETSCOUT excels in providing end-to-end service monitoring capabilities across on-premises, cloud, and hybrid environments. This is particularly useful for monitoring sales applications and supporting distributed teams. Overall, the combination of these features ensures comprehensive visibility and efficient problem resolution, helping to improve the user experience across various technological landscapes.
What do you dislike about the product?
I find the complexity of setup and configurations challenging, especially for teams without deep network expertise. This can be a significant hurdle during the initial implementation phase. Additionally, while NETSCOUT Network & Application Observability provides valuable insights, the integration with other IT tools could be more intuitive and automated to minimize manual intervention. A more user-friendly interface for dashboards and reports would also facilitate quicker data interpretation across environments.
What problems is the product solving and how is that benefiting you?
I use NETSCOUT Network & Application Observability to quickly identify performance issue root causes across network, application, or external services. It provides deep visibility in hybrid environments, reducing troubleshooting time and guesswork, while improving user experience.
Kyle M.
Powerful Network Insights, But Steep Learning Curve and Complex Setup
Reviewed on Nov 20, 2025
Review provided by G2
What do you like best about the product?
We appreciated how easy it was to use Netscout to access information about our network usage and any issues that arose. The tool is capable of pinpointing where slowdowns are occurring, and often makes it straightforward to track and resolve these slowdowns or disruptions.
What do you dislike about the product?
Netscout can sometimes feel overwhelming and complicated, especially if you're looking for a straightforward solution. The setup process tends to be lengthy, and the user interface isn't always intuitive, which can make navigation challenging. Typically, some training is required to fully utilize its capabilities. While it's a powerful tool, this level of complexity might be excessive for smaller teams or for those who only need to handle basic troubleshooting.
What problems is the product solving and how is that benefiting you?
This software eliminates the constant guessing about why something is slow or malfunctioning. By gathering real-time data from both the network and applications, allowing you to pinpoint where an issue originates—be it the network, an application, a server, or a cloud service. The main advantage is the speed and clarity it provides: you waste less time following false leads, resolve issues more quickly, and maintain smooth operations without relying on multiple tools or unnecessary steps. In essence, it reduces the noise and delivers the essential facts.