Virtual nGeniusONE

What do you like best about the product?

I appreciate NETSCOUT Network & Application Observability for its ability to provide fast root cause analysis and help us quickly determine why certain services are slow. The deep insights into network performance, packet loss, DNS, network latency, connections, and infrastructure are invaluable. It significantly reduces investigation and analysis time, which helps us fix production incidents faster.

What do you dislike about the product?

I find the complexity of NETSCOUT overwhelming due to the amount of available information. I think it would be better if the information were more organized, as there is a learning curve that can feel tricky for new users. Additionally, I would appreciate an integration between NETSCOUT and other DevOps tools for a more seamless experience.

What problems is the product solving and how is that benefiting you?

I find NETSCOUT Network & Application Observability provides visibility into performance, availability, and network behavior for apps and services. It reduces investigation time with fast root cause analysis and deep insights into network performance, packet loss, DNS, and latency, helping fix production incidents faster.

What do you like best about the product?

I like the deep packet visibility and smart correction in network and application data of NETSCOUT Network & Application Observability. It provides the root cause of issues effectively. This feature saves us from manual troubleshooting as it gives us the truth in packet data and connects the dots instantly, allowing us to fix issues in minutes instead of hours. I also appreciate the packet level detail and smart correlations, as it offers granular forensic data and hybrid cloud visibility that we couldn't get with Solarwinds.

What do you dislike about the product?

The UI is not very intuitive and the learning curve is steep for new users. I think modernizing the UI, simplifying onboarding, and fine-tuning default alerts to reduce noise out of the box would be improvements. The initial setup was not plug-and-play and required significant planning and tuning, but manageable with proper preparation.

What problems is the product solving and how is that benefiting you?

I use NETSCOUT Network & Application Observability to monitor end-to-end application performances. It pinpoints if a slowdown is due to the network, application, or infrastructure, saving us from manual troubleshooting. The deep packet visibility and smart correction allow us to fix issues in minutes, not hours.

What do you like best about the product?

I like NETSCOUT Network & Application Observability for its end-to-end visibility, real-time monitoring, and detailed analytics. This makes detecting issues before impacting users possible and accelerates root cause analysis. Additionally, it helps in improving visibility, reducing downtime, and speeding up root cause analysis, allowing for more efficient resolution of incidents.

What do you dislike about the product?

I find the platform has a learning curve for new users. I think some dashboards could be more intuitive, and I would like report customization to be easier. Simplifying the dashboard layout and providing additional pre-built report templates would make the platform easier to use and reduce the time needed for new users to get started. Although the initial setup was fairly straightforward, configuring advanced features and customizing dashboards takes some time.

What problems is the product solving and how is that benefiting you?

I use NETSCOUT Network & Application Observability for monitoring and availability, identifying network bottlenecks, and troubleshooting performance issues. It improves visibility, reduces downtime, speeds up root cause analysis, and provides end-to-end insights, proactively detecting problems to enhance user experience.

What do you like best about the product?

The best part is its unique, high-fidelity “Smart Data” from deep packet inspection (DPI). It delivers true, unsampled visibility across complex hybrid environments, helping eliminate blind spots and get to the real root cause quickly.

What do you dislike about the product?

The main drawbacks are high cost and complex deployment, with a steep learning curve for managing and interpreting the vast data. The interface can also feel dated.

What problems is the product solving and how is that benefiting you?

It solves blind spots in hybrid cloud and slow root-cause analysis.

Benefits: We slash MTTR, proactively prevent outages, and ensure app performance, even during peak traffic.

What do you like best about the product?

NETSCOUT provides excellent end-to-end visibility, real-time performance monitoring, and powerful troubleshooting capabilities. Its detailed analytics and proactive alerts help quickly identify network and application issues, reducing downtime and improving operational efficiency.

What do you dislike about the product?

While NETSCOUT is a powerful platform, its interface can be complex for new users and requires a learning curve to fully utilize all features. Initial deployment and configuration can also be time-consuming, and the licensing model may be expensive for smaller organizations. Additionally, generating highly customized reports can sometimes be less intuitive than expected.

What problems is the product solving and how is that benefiting you?

NETSCOUT enables us to detect and troubleshoot network and application issues quickly through real-time visibility and analytics. This reduces downtime, improves application performance, and increases the efficiency of our IT operations.

What do you like best about the product?

End to end observability it offers with wide security. Netscout helps in integrating both our day to day work to connect to our workspace securely and also to deeply observe our application from any threats. So one place solution.

What do you dislike about the product?

Netscout smart data might be helpful in capturing various unseen or easy to miss data points, still the overall cost of observability makes it a hard thinking choice

What problems is the product solving and how is that benefiting you?

Deep packet inspection, of course all the security aspects of netscout helps us to identify problems at early stage before it impacts the end user. We want proactive observability

What do you like best about the product?

Its deep packet inspection (DPI) technology transforms live traffic into structured, AI-ready Smart Data. Rather than relying on guesswork or sampled metrics, it enables IT teams to see exactly what users are experiencing across any cloud, data center, or SaaS environment.

What do you dislike about the product?

The main drawbacks are the steep learning curve and the complex configuration. It’s hard for someone new to the system to set it up and get started, so a walkthrough becomes important.

What problems is the product solving and how is that benefiting you?

Accelerated Problem Resolution: It reduces Mean Time to Repair (MTTR) by enabling teams to quickly see how network traffic and applications interact. It also provides continuous, end-to-end visibility across cloud, edge, and data centers, helping teams spot slowdowns early and resolve them faster.

What do you like best about the product?

I use NETSCOUT Network & Application Observability for real-time monitoring, which has helped me in various ways. I like the depth monitoring capabilities with Open Manager, allowing me to manage Hyper V, VMware, Citrix, Zen, and Nutanix Edge Sales Service. It also allows me to monitor wireless networks and ensures that routers in towers across the network are visible. I appreciate that it gives disk visibility and device health, and it lets me monitor network services and visualize system performance. Keeping track of server performance to make sure they run at optimum levels is also beneficial. Additionally, I'm glad to see memory and CPU utilization, which is another feature I find valuable.

What do you dislike about the product?

I don't think there could be any improvement because I don't see an invoice over here.

What problems is the product solving and how is that benefiting you?

I use NETSCOUT Network & Application Observability for monitoring routers, data visibility, and device health across the network. It provides real-time performance data for any IP-based device, helps ensure servers run optimally, offers wireless network monitoring, and allows depth monitoring with Open Manager.

What do you like best about the product?

I find that NETSCOUT Network & Application Observability makes things more efficient by reducing backlog and roadblocks that would have to be handled manually. It helps projects run smoothly, and I really like the cyber attack map feature for providing more visibility. The initial setup was pretty easy.

What do you dislike about the product?

Sometimes the login process can be lengthy.

What problems is the product solving and how is that benefiting you?

NETSCOUT Network & Application Observability makes things more efficient by reducing backlogs and roadblocks that would require manual work. It helps projects run smoothly with features like the cyber attack map, offering more visibility.

What do you like best about the product?

I like the end-to-end visibility provided across both network and application performance. The dashboards make it easier to identify abnormal traffic patterns and performance issues. The detailed analytics help narrow down the root cause without switching between multiple monitoring tools. The alerting and reporting capabilities are also useful for proactive monitoring and faster incident resolution.

What do you dislike about the product?

The biggest areas for improvement are the learning curve and dashboard usability. Simplifying navigation, improving report customization, and providing more beginner-friendly documentation would enhance the overall experience. The platform could be improved by making the interface more intuitive, especially for users who are new to network observability tools. A simplified dashboard with customizable widgets for different roles would help users focus on the most relevant metrics. More built-in templates for reports, easier navigation between related views, and better contextual guidance within the application would reduce the learning curve. Additionally, faster loading of complex dashboards and more integration examples or setup documentation for cloud and hybrid environments would improve the overall user experience.

What problems is the product solving and how is that benefiting you?

I use NETSCOUT to monitor application performance and network traffic, providing visibility and reducing troubleshooting time. It helps quickly identify the root cause of slowdowns, correlating network and application data to minimize downtime.