Luzmo - embedded analytics

What do you like best about the product?

Luzmo's embedding capabilities and modern BI features make it powerful for multi-tenant SaaS applications. The Luzmo IQ natural language querying feature is particularly impressive, allowing end users to ask questions about their data conversationally. The multi-tenancy architecture with account overrides enables secure data isolation across client environments. The Databricks connectivity works smoothly, and the cross-filtering functionality provides good interactivity.
What stands out most is their customer-first approach. When we raised performance concerns, their Product team committed to a complete Databricks connector overhaul—not just a patch—addressing both JOIN and formula pushdowns. We've been kept informed throughout and will be among the first customers migrated to the new connector. This responsiveness to enterprise customer needs is exceptional.

What do you dislike about the product?

Very little at this point. We experienced some initial performance challenges with dataset linking at large scale, but the Luzmo team responded proactively with a comprehensive solution in development (expected Q1 2026). The communication and support throughout has been excellent.

What problems is the product solving and how is that benefiting you?

Luzmo solves the challenge of providing embedded, white-labeled analytics dashboards for our multi-tenant SaaS platform serving enterprise supply chain clients. Rather than building a custom BI solution from scratch, Luzmo provides production-ready embedded dashboards that integrate seamlessly into our application while maintaining strict data isolation between clients through account overrides.

The multi-tenancy architecture allows us to deploy the same dashboard templates across multiple enterprise customers while ensuring each client sees only their data. This significantly accelerates our time-to-market for new client onboarding and reduces development overhead.

Luzmo enables us to deliver sophisticated forecast analytics visualizations—including complex metrics like wMAPE, Bias, and FVA calculations—without requiring our data engineering team to build and maintain a full front-end visualization layer. The Databricks connectivity allows us to leverage our existing data infrastructure while providing interactive dashboards.

The Luzmo IQ natural language querying feature adds significant value by allowing non-technical users to ask questions about their forecast performance data conversationally, reducing the need for custom reports and training.

Overall, Luzmo allows our small team to deliver enterprise-grade embedded analytics to multiple Fortune 500 clients without the engineering resources required to build a proprietary BI platform. Their team has been highly responsive to our scaling needs, with a new Databricks connector in development to further improve performance.

What do you like best about the product?

The ease of implementation and modeling stands out to me. I appreciate being able to build a dashboard with a static mock dataset, such as a CSV file, and then seamlessly switch to live connected data using the replace dataset mapping feature. Visually, I also find it more engaging than PowerBI or Tableau, which tend to be less interesting in terms of appearance.

What do you dislike about the product?

The dashboard design to is a little too flexible. having elements lock in place or snap to grid would be a great enhancement. (which I have submitted)

What problems is the product solving and how is that benefiting you?

This tool allows us to deliver a more visually appealing analytics solution to our customers, especially within embedded or whitelabeled environments.

What do you like best about the product?

I love how simple Luzmo's interface is. It's particularly intuitive and easier to use for analytics newcomers compared to other solutions, making the learning curve much less steep. Luzmo is tailor-made for embedding, providing a relatively easy way to manage and control all aspects of the embedded viewing and editing experience. This allows us to efficiently deliver self-service embedded analytics to our subscribers, who can easily customize dashboards or even create them from scratch.

What do you dislike about the product?

Luzmo's Warp feature is great for small datasets but struggles with performance and sync issues for larger datasets. The dashboard editing capabilities are not as mature compared to other platforms, as I cannot reuse visualizations on different dashboards or change the chart type after creation. Additionally, the interface sometimes experiences lag, which can disrupt workflow. Setting up the embedding and creating the initial set of dashboards took considerable time, indicating room for improvement in streamlining the setup process.

What problems is the product solving and how is that benefiting you?

I use Luzmo for self-service embedded analytics, simplifying dashboard customization and creation for subscribers. It features an intuitive interface and seamless embedding control, enhancing user experience.

What do you like best about the product?

Luzmo is fast to embed and easy to keep up to date. It's powerful enough to support our data model and show insights into what our customers find most relevant, but simple enough to train our customers how to build their own custom insights using Luzmo. The dashboards created in Luzmo a beautiful and crisp, and give our insights a modern, professional feel. Additionally, we are able to bring the design cycle for new insights down significantly, rolling out a new data model and dashboard in just a few days instead of weeks.

What do you dislike about the product?

Luzmo's ability to do complex queries is limited, especially when setting up relationships between tables / datasets. While we are able to massage our data into a format that works with Luzmo, it's not the most elegant, as we are forced to denormalize data to accommodate Luzmo's querying ability.

What problems is the product solving and how is that benefiting you?

Luzmo allows us to get beautiful, polished dashboards in front of customers very quickly. This allows us to focus on our core business strengths, and not have to spend time building the analytics visuals. We are using these dashboards to drive product adoption, give customer's visibility into usage, and craft their own custom insights, as well as drive professional services sales for the training and creation of custom insights.

What do you like best about the product?

I love Luzmo for its ease of whitelabeling and embedding, which is invaluable for creating B2B products tailored for our customers. The focus on these features sets it apart from other business intelligence tools, which often lean towards enterprise applications. This unique emphasis allows us to manage applications with multiple unrelated tenants efficiently, something that would be quite challenging with other tools like PowerBI. Additionally, I appreciate Luzmo's relatively clean and easy-to-use editor, which simplifies the process of creating and managing a business intelligence application that we can offer to various customer organizations. The setup process for Luzmo was very easy, enhancing our experience from the start. I'm also fond of their responsive support and product team, who are always attentive to our feedback and suggestions, particularly regarding missing chart functionalities.

What do you dislike about the product?

I find the chart functionality to be lacking in some areas. There are specific configuration options in tables and pivot tables that are missing or inconsistent. Additionally, the ability to set alerts based on string values is something we have been hoping to see implemented.

What problems is the product solving and how is that benefiting you?

I use Luzmo to create and manage BI applications for multiple customers with ease due to its user-friendly editor, whitelabeling, and embedding focus. It simplifies serving distinct customer organizations from one platform, offering excellent support despite some missing chart functionalities.