Sold by: Rhapsody
Deployed on AWS
Rhapsody® EMPI enables healthcare organizations to know their patients better. By associating records across disparate systems, an EMPI forms a single, comprehensive view of each person that can be shared upstream and downstream to facilitate every person-centered initiative from care coordination to patient engagement.
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Overview
Accurate identity data improves clinical and operational outcomes, yet it is often inaccurate, incomplete, or inconsistent. These challenges can erode patient trust, make it difficult to implement patient-centered initiatives, and ultimately result in revenue loss.
Rhapsody® EMPI enables healthcare organizations to know their patients better. By associating records across disparate systems, an EMPI forms a single, comprehensive view of each person that can be shared upstream and downstream to facilitate every person-centered initiative from care coordination to patient engagement.
(formerly NextGate MatchMetrix)
The Rhapsody EMPI configuration below includes up to 500,000 enterprise unique identifiers (EUIDs) for one year and professional services to fulfill most standard implementations. If additional licensing requirements are needed or if complex implementation requirements are expected that require consultation, please email aws.marketplace@rhapsody.health for a private offer. For more information, visit https://rhapsody.health/solutions/empi/ .
Highlights
- Connect unlimited number of sources; an extensive API toolkit will help you rapidly integrate the EMPI with the rest of your enterprise. Optional, out-of-the-box connectivity to Rhapsody Integration Engine speeds time to go live.
- Ability to optimize solution performance for your unique populations and use cases. Highly accurate and proven record matching capabilities, with additional support of reference data with Referential Resolution.
- Powerful data stewardship interface features workflow automation and unparalleled visibility to data lineage to drive decision-making.
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Rhapsody EMPI | Includes up to 500,000 EUIDs | $115,000.00 |
Dimensions summary
This listing has one pricing dimension, sold as a contract. You buy the Rhapsody EMPI unit, which covers up to 500,000 EUIDs (enterprise unique identifiers assigned to each resolved person record). Pricing is tied to that record capacity, so your cost scales with the volume of identities you manage. The single unit bundles the person data management capability, including automated record matching and identity resolution. Because pricing follows record volume, larger identity populations require more capacity. To scope capacity for your organization's size and deployment model, connect with the vendor.
Top-of-mind questions for buyers
An EUID is an enterprise unique identifier, the single trusted record created for each person. When the system links duplicate records from different systems into one person, that resolved record uses one EUID. Your capacity of up to 500,000 EUIDs reflects the number of unique people you manage, not raw record counts.
This contract covers up to 500,000 EUIDs. Because pricing scales with record capacity, managing more identities requires more capacity beyond this unit. The listing does not add capacity automatically at that boundary. Contact the vendor to scope capacity for your organization's size, record volume, and deployment model.
The unit covers person data management with automated identity resolution and Autopilot AI matching. It includes data lineage and versioning to trace every match decision, referential resolution for populations without standard data profiles, and connectivity through APIs, FHIR, and HL7. Deployment on your infrastructure or in the vendor cloud both include 24x7 support.
rhapsody.health
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Delivery details
Software as a Service (SaaS)
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Vendor resources
Support
Vendor support
Our support team is standing by and ready to assist. We understand that when a customer has an issue or problem regarding any healthcare interface, it is critical to resolve it as quickly as possible. Our 24x7 dedicated support team ensures that you are not alone in solving interfacing challenges. Customer support is core to our culture. We value the opportunity to help and support. For support contact information, visit
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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AI generated from product descriptions
Multi-Source Integration
Supports connection of unlimited number of data sources with extensive API toolkit for enterprise integration, including optional out-of-the-box connectivity to Rhapsody Integration Engine.
Record Matching and Deduplication
Implements highly accurate record matching capabilities with support for reference data through Referential Resolution to associate records across disparate systems.
Unified Patient Identity Management
Creates a single, comprehensive view of each patient by associating records across multiple systems to form a consolidated patient record accessible throughout the enterprise.
Data Stewardship and Workflow Automation
Provides data stewardship interface with workflow automation capabilities and data lineage visibility to support decision-making and data governance.
Performance Optimization
Enables configuration and optimization of solution performance based on unique population characteristics and specific use cases.
Identity Resolution and Matching
Integrated referential matching approach with highest match accuracy across clinical and consumer datasets, utilizing U.S. Patent No. 11,899,632 technology
Cloud-Native SaaS Architecture
Next-generation born-in-cloud SaaS platform with real-time performance capabilities and seamless integration with EHRs and core systems
Master Data Management
Comprehensive multi-domain platform delivering 360-degree view of people, organizations, and networks with advanced identity verification and enrichment
AI-Powered Data Governance
AI-driven data governance capabilities combined with identity intelligence for automated data quality and management across complex ecosystems
National Reference Dataset
Unparalleled national dataset covering 75% of U.S. population with enterprise-grade performance and scalability across healthcare, life sciences, financial services, and public sector industries
AI-Powered Identity Resolution
Patented machine learning algorithms unify customer profiles across multiple data sources, ensuring accurate and consistent identities with real-time processing capabilities at enterprise scale.
Unified Customer Data Platform
Enterprise-grade unified customer view that consolidates fragmented first-party data into comprehensive customer profiles enabling seamless access and analysis across the organization.
Reverse ETL and Data Automation
Automated data operations and workflow management that transforms and monitors customer data transformations, ensuring consistent data availability across the organization without requiring SQL, scripts, or manual CSV uploads.
Customer Intelligence and Activation
Audience activation platform that leverages unified customer data to enhance marketing effectiveness through improved contact rates and personalized touchpoint engagement.
AI-Powered Analytics Toolkit
Advanced AI and machine learning capabilities for data modeling, decision acceleration, revenue opportunity identification, and data trust validation for marketers, analysts, and data engineers.
Standard contract
No
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Customer reviews
Mohammad Shahabuddin Anwar
Integration workflows have become automated and support reliable healthcare data exchange
Reviewed on Oct 23, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for Rhapsody EMPI is for interoperability tasks, such as building the integration bridge between EHR systems and managing HL7 fire.
Recently, I built an interface using Rhapsody EMPI, specifically an ADT interface, which includes admit, discharge, and transfer for one of our EHR systems.
Rhapsody EMPI helped me with that process as this tool was very helpful for me because it enabled me to create automation and act as both a receiver and a sender. We created multiple transformers, including JavaScript transformers, to write additional logic that built the connection and ensured the interface worked as expected.
Rhapsody EMPI is entirely utilized for interoperability.
How has it helped my organization?
Rhapsody EMPI has positively impacted my organization by providing a clear path and a large platform to work with, offering robust features for our clients, allowing us to avoid writing complex logic. It helps maintain high availability clusters and ensures around ninety-nine percent interface uptime.
What is most valuable?
In my experience, the best features Rhapsody EMPI offers include standard features for connecting to API, FHIR, or HL7, which are healthcare standards and similar to other integration tools.
These starter features have helped my integration work because most hospital EHR systems support HL7 messages and some support APIs, for example FHIR, allowing us to reach more clients using this.
Automation and the built-in autopilot AI are features I would highlight, which help us automate tasks. Instead of writing logic myself, I use the AI to assist in writing logic and conduct code reviews.
What needs improvement?
Rhapsody EMPI could be improved in several areas.
The needed improvements include automation not being one hundred percent complete; although it helps us a lot, it sometimes requires manual intervention for edge cases.
Other improvements needed for Rhapsody EMPI include the initial configuration complexity and the requirement for manual intervention in some cases; everything else is good.
For how long have I used the solution?
I have been using Rhapsody EMPI for almost one year.
What do I think about the stability of the solution?
In my experience, Rhapsody EMPI is stable.
What do I think about the scalability of the solution?
Rhapsody EMPI is very scalable; you just need good infrastructure for that, and we can scale it.
How are customer service and support?
I did not get a chance to work with customer support much, but when I did, the support personnel were very helpful.
Which solution did I use previously and why did I switch?
Before using Rhapsody EMPI, I worked with different integration engines such as Mirth Connect and Cloverleaf, and I switched because Rhapsody gives us more control over the integration part.
How was the initial setup?
I chose eight out of ten because it offers a vast area to work on, yet initial configuration is very complex and often requires manual intervention, which causes some issues.
What was our ROI?
I have seen a return on investment with Rhapsody EMPI, as we saved time using it. While I am not sure about the money saved, having someone knowledgeable in Rhapsody can facilitate a lot of integration, which simplifies maintenance and saves time.
Which other solutions did I evaluate?
I explored other options before choosing Rhapsody EMPI, including Cloverleaf and other open-source integration tools.
What other advice do I have?
I would rate Rhapsody EMPI an eight out of ten.
Regarding Rhapsody EMPI's AI capabilities, I am not sure about governance and security, but I believe if they use AI, it must be HIPAA compliant.
I find Rhapsody EMPI's accuracy and reliability of output to be not entirely dependable, but I would say it is pretty reliable, so you do not have to worry about it.
We have deployed Rhapsody EMPI on-premises as well as on a private cloud.
For private cloud deployment, we used Azure, GCP, and AWS.
My advice for others looking into using Rhapsody EMPI is that if your work is based on interoperability and integration with different healthcare standards, this is the best tool in the market right now to use and scale with.