Overview
The Redox platform is a modern, standardized API that removes integration complexity for health tech innovators so they can pour all their energy into building differentiated workflows and experiences.
Simple: Redox exposes a single endpoint so you can code once and deploy to any health system. Every integration - be it with Cerner, Epic, Allscripts, Athenahealth, or any EHR provider - will look and feel the same.
Fast: Intentionally designed to be reusable, our model enables you to utilize the technical mapping and connectivity at the over 4,000 organizations we are already connected to. Even better, we have already passed security reviews helping your application jump to the front of the line.
Scalable: Redox is built on AWS to handle the needs of our entire network, not just a single organization. We process over 750 million messages each month. Leverage our proven infrastructure to scale your deployments reliably and keep your users happy.
Proven: Our team of specialists focuses on healthcare integration and data management all day every day. From product design to implementation planning and long-term support. We serve as an extension of your team. Focus on what matters most and let us handle integration.
Secure: HITRUST certified and SOC II compliant.
Redox is available to be deployed in the United States and Canada and is licensed annually, including base platform fee, and cost per transaction. Transactions are priced based on the expected total message volume and the complexity of transformation to JSON/FHIR. Discounts are available for early-stage digital health companies.
All plans include: -Developer tools and sandboxes -Centralized dashboard and transmission logs -Normalized, standardized data delivered using a consistent JSON or FHIR format -Query for clinical patient summaries from nationwide provider networks -Send medical records using secure messaging -Receive real-time patient updates -Query support for provider APIs -Write back data -Patient demographics and scheduling backload -99.95 percent uptime -24 x 7 automated connectivity monitoring and alerting -24 x 7 support for urgent issues and ticketing process for non-urgent issues -Centralized auth credential management -Optional feed filtering
Highlights
- Real-time integration with 4000+ healthcare organizations and provider practices We have connected to 90+ different EHRs and HIEs.
- 400+ companies across all major healthcare verticals use Redox for their EHR integration needs, including telehealth, remote patient monitoring, revenue cycle management, appointment scheduling, and care coordination.
- Contact Redox (https://www.redoxengine.com/cloud/cloud-contact-us/) to learn more about how to get started.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Nexus platform | Redox Nexus platform. Annual Pricing starts as listed. | $45,000.00 |
Transaction tier | Transaction tiers start as listed based on annual volume. | $7,500.00 |
Vendor refund policy
No refunds, except where required by law.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
Redox offers an expert 24/7 support team that will troubleshoot and resolve issues should they arise before, during, or after the integration process. Our team will address issues in the order they are received along with the associated Priority Level. As a best practice, always review our Status Page before submitting a request in case your issue is the result of a larger issue.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Bad customer satisfaction
If you're looking for a partner to help with integrations I would not recommend Redox. I did request to speak with the management team and still no response as of it.