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    SolarWinds Observability SaaS

     Info
    Sold by: SolarWinds 
    Deployed on AWS
    Unified observability, purpose-built for DevOps teams to gain comprehensive visibility for cloud-native, custom web applications.
    4.3

    Overview

    SolarWinds Observability SaaS is purpose-built for DevOps and IT teams and provides unified and comprehensive visibility for cloud-native, custom web applications and from across the environment including applications, infrastructure, logs, databases, networks, and digital experiences.

    Service relationship views, dependency maps, and multi-level drill-downs are built to ensure optimal service levels and user satisfaction with key business services.

    Key Features

    • Unified application and infrastructure data delivers comprehensive visibility
    • Support for open-source frameworks, container technologies, and third-party integrations
    • AIOps enhanced with machine learning to help simplify the management of distributed environments and reduce alert fatigue
    • Automated instrumentation and dependency mapping
    • Quick to install and easy to use for superior time to value
    • Integrates easily with SolarWinds Hybrid Cloud Observability

    For custom pricing options, including different Logs retention periods or a private contract, please contact Sales@SolarWinds.com  for a private offer.

    See Additional Support below to sign up for a free trial or a custom demonstration.

    Highlights

    • Eliminate tool sprawl and gain comprehensive, single-pane-of-glass visibility with actionable intelligence across applications, infrastructure, websites, databases, networks, and user experiences
    • Accelerate issue resolution with built-in intelligence and actionable insights driven by data from across the environment
    • Reduce alert fatigue with AIOps, machine learning (ML), and a customized metrics-powered solution designed to automatically prioritize and surface real problems

    Details

    Delivery method

    Deployed on AWS
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    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

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    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    SolarWinds Observability SaaS

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (6)

     Info
    Dimension
    Description
    Cost/month
    Application
    Application Observability - Per Application Instance
    $34.00
    Network & Infrastructure
    Network Device 1:1, Host 1:1, Non-host Cloud Svcs 3:1, Container 10:1
    $15.00
    DEM Synthetics
    Digital Experience Observability - Packs of 10 Uptime Checks
    $13.00
    DEM RUM
    Digital Experience Observability - Packs of 100,000 page views
    $13.00
    Logs
    Log Observability - Per GB and Searchable Retention at 15 days
    $11.00
    Database Observability
    Database Observability - Per database instance, physical or virtual
    $88.00

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    25
    In Log Analysis
    Top
    10
    In Generative AI, Log Analysis
    Top
    10
    In Observability, Migration

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Unified Observability Platform
    Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences through a single-pane-of-glass interface
    AIOps and Machine Learning
    AIOps enhanced with machine learning capabilities to simplify management of distributed environments and automatically prioritize alerts to reduce alert fatigue
    Automated Instrumentation and Dependency Mapping
    Automated instrumentation with dependency mapping and service relationship views to identify multi-level relationships across services
    Open Source and Container Support
    Support for open-source frameworks, container technologies, and third-party integrations for cloud-native environments
    Rapid Deployment and Integration
    Quick installation with automated setup and easy integration with SolarWinds Hybrid Cloud Observability for reduced time to value
    AI-Powered Root Cause Analysis
    Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
    Natural Language Query Interface
    Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
    Real-Time Anomaly Detection
    Detects system anomalies in real-time to prevent incidents before they impact users.
    OpenTelemetry Integration
    Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
    Multi-Tiered Storage Architecture
    Implements multi-tiered storage and data management capabilities to optimize telemetry costs and achieve 30% to 50% cost savings.
    Full-Stack Observability
    End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
    AI-Powered Root Cause Analysis
    Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
    Generative AI Application Monitoring
    Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
    Runtime Application Security
    Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
    AWS Native Integration
    Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for correlated event and performance analysis

    Security credentials

     Info
    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    -
    -
    No security profile

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.3
    822 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    59%
    34%
    5%
    1%
    0%
    3 AWS reviews
    |
    819 external reviews
    External reviews are from G2  and PeerSpot .
    Umesh K.

    Single pane full stack Observability

    Reviewed on Apr 23, 2026
    Review provided by G2
    What do you like best about the product?
    AI-driven insights, along with its ability to deliver deep, comprehensive monitoring across the entire technology stack.
    What do you dislike about the product?
    There’s a steep learning curve because the interface is complex, and the cost is also a concern.
    What problems is the product solving and how is that benefiting you?
    Monitoring across hybrid IT environments is simplified by unifying network, infrastructure, database, and application performance in a single AI-powered platform. It helps reduce alert fatigue, eliminates tool sprawl, and shortens troubleshooting time, so teams can address issues more proactively and deliver better overall experiences.
    Logistics and Supply Chain

    For the price, it covers way more than the competition

    Reviewed on Apr 23, 2026
    Review provided by G2
    What do you like best about the product?
    Easy deployment, quick to get up and running
    What do you dislike about the product?
    Periodically, it runs slow in the Web interface
    What problems is the product solving and how is that benefiting you?
    basic and medium monitoring challenges
    Manish P.

    SolarWinds DB Observability

    Reviewed on Apr 23, 2026
    Review provided by G2
    What do you like best about the product?
    1. True Full‑Stack Observability on a Single Platform
    2. Strong Hybrid & Multi‑Cloud Coverage (Key Differentiator)
    3. Powerful AIOps & Intelligent Alerting
    4. Deep Database & Application Insight (DBA + DevOps Friendly)
    5. Enterprise‑Grade UX & Customizable Dashboards
    What do you dislike about the product?
    Takes time to generate data and collate.
    What problems is the product solving and how is that benefiting you?
    Taking decisions as to consolidate
    Jeremy M.

    Great observability tool for everyone

    Reviewed on Apr 22, 2026
    Review provided by G2
    What do you like best about the product?
    it you have all the items able to be monitored it replaces the traditional Orion with less flexibility but all SaaS, and good function.
    What do you dislike about the product?
    Its quite powerful if you have AWS or Azure workloads, when you are all SaaS like me and do not have those and are serverless, its far harder to drive ROI.
    What problems is the product solving and how is that benefiting you?
    I needed a SaaS observability platform similar to Data dog, New relic etc. Also something more powerful than pingdom.
    Shiva K.

    Ease to Use & Configuration Great Unified Visibility & Monitoring Observability and Network (NPM)

    Reviewed on Apr 22, 2026
    Review provided by G2
    What do you like best about the product?
    The ability to provide comprehensive, unified visibility across hybrid and multi-cloud IT environments from a single dashboard.
    What do you dislike about the product?
    I don’t have dislike but I like that it’s Highly reliable and accurate at all times..
    What problems is the product solving and how is that benefiting you?
    SolarWinds solves critical IT challenges like visibility across hybrid environments, slow troubleshooting etc
    View all reviews