Sold by: SolarWinds
Deployed on AWS
Unified observability, purpose-built for DevOps teams to gain comprehensive visibility for cloud-native, custom web applications.
4.3
Overview
SolarWinds Observability SaaS is purpose-built for DevOps and IT teams and provides unified and comprehensive visibility for cloud-native, custom web applications and from across the environment including applications, infrastructure, logs, databases, networks, and digital experiences.
Service relationship views, dependency maps, and multi-level drill-downs are built to ensure optimal service levels and user satisfaction with key business services.
Key Features
- Unified application and infrastructure data delivers comprehensive visibility
- Support for open-source frameworks, container technologies, and third-party integrations
- AIOps enhanced with machine learning to help simplify the management of distributed environments and reduce alert fatigue
- Automated instrumentation and dependency mapping
- Quick to install and easy to use for superior time to value
- Integrates easily with SolarWinds Hybrid Cloud Observability
For custom pricing options, including different Logs retention periods or a private contract, please contact Sales@SolarWinds.com for a private offer.
See Additional Support below to sign up for a free trial or a custom demonstration.
Highlights
- Eliminate tool sprawl and gain comprehensive, single-pane-of-glass visibility with actionable intelligence across applications, infrastructure, websites, databases, networks, and user experiences
- Accelerate issue resolution with built-in intelligence and actionable insights driven by data from across the environment
- Reduce alert fatigue with AIOps, machine learning (ML), and a customized metrics-powered solution designed to automatically prioritize and surface real problems
Details
Sold by
Categories
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Application | Application Observability - Per Application Instance | $34.00 |
Network & Infrastructure | Network Device 1:1, Host 1:1, Non-host Cloud Svcs 3:1, Container 10:1 | $15.00 |
DEM Synthetics | Digital Experience Observability - Packs of 10 Uptime Checks | $13.00 |
DEM RUM | Digital Experience Observability - Packs of 100,000 page views | $13.00 |
Logs | Log Observability - Per GB and Searchable Retention at 15 days | $11.00 |
Database Observability | Database Observability - Per database instance, physical or virtual | $88.00 |
Dimensions summary
You buy this platform through separate usage units, each covering one monitoring area. You can combine them based on what you need to observe. Application charges per application instance. Network & Infrastructure uses ratio-based counting: network devices and hosts count 1:1, non-host cloud services 3:1, and containers 10:1. DEM Synthetics bills in packs of 10 uptime checks. DEM RUM bills in packs of 100,000 page views. Logs charge per GB with 15-day searchable retention. Database Observability charges per physical or virtual database instance. Each dimension scales independently as your monitored resources grow.
Top-of-mind questions for buyers
You draw from one pool of units, but each resource type consumes at a different rate. Each network device or host uses one unit. Every three non-host cloud services use one unit. Every ten containers use one unit. Containers stretch your units furthest, while devices and hosts consume them fastest.
Application bills per application instance you monitor. DEM RUM bills per pack of 100,000 page views, so cost tracks web traffic volume. Logs bill per GB ingested, with searchable retention set at 15 days. Each area meters a different resource, so cost follows what you actually observe.
No. Each dimension bills separately, so you buy only the areas you need. You can combine application, network, DEM Synthetics, DEM RUM, logs, and database observability in any mix. Each scales on its own metric, and adding one area does not change the units for another.
www.solarwinds.com
Helpful?
Vendor refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By SolarWinds
By Dynatrace
Top
25
In Log Analysis
Top
10
In Generative AI, Log Analysis
Top
10
In Observability, Migration
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Unified Observability Platform
Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences through a single-pane-of-glass interface
AIOps and Machine Learning
AIOps enhanced with machine learning capabilities to simplify management of distributed environments and automatically prioritize alerts to reduce alert fatigue
Automated Instrumentation and Dependency Mapping
Automated instrumentation with dependency mapping and service relationship views to identify multi-level relationships across services
Open-Source and Container Support
Support for open-source frameworks, container technologies, and third-party integrations for cloud-native environments
Rapid Deployment
Quick installation and easy configuration designed for rapid time to value with minimal setup complexity
AI-Powered Root Cause Analysis
Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
Natural Language Query Interface
Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
Real-Time Anomaly Detection
Detects system anomalies in real-time to prevent incidents before they impact users.
OpenTelemetry Integration
Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
Multi-Tiered Storage Architecture
Implements multi-tiered storage and data management capabilities to optimize telemetry data retention and reduce storage costs.
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for seamless deployment and correlation
Standard contract
No
No
No
Customer reviews
Nghia V.
Stability Concerns Despite a Feature-Rich Single License
Reviewed on Nov 09, 2026
Review provided by G2
What do you like best about the product?
List of features under a single license to simplify technology stack.
What do you dislike about the product?
Stability is a concern, as ongoing development seems to introduce more bugs than it fixes or features.
What problems is the product solving and how is that benefiting you?
Offers a single pane of glass for our MSP operations.
Computer Software
Effective Monitoring, But Too Technical and Overpriced
Reviewed on Nov 09, 2026
Review provided by G2
What do you like best about the product?
It does what it sets out to do: monitors your environment and lets you know if something is going wrong.
What do you dislike about the product?
It’s very heavy on technical knowledge. You really need to know exactly how to configure the platform to get the most out of it, which means it isn’t new-user friendly at all. It also tends to silo technicians into SolarWinds-focused roles. And the price is a big issue for me as well—way too expensive for what it is, and the 3-year tie-ins don’t help.
What problems is the product solving and how is that benefiting you?
It solves the challenge of overseeing the entire estate, which is difficult to do manually.
Oscar H.
Intuitive Network Visibility with Flexible Dashboards and Clear Alerts
Reviewed on Nov 06, 2026
Review provided by G2
What do you like best about the product?
I like being able to set up a single dashboard with what I need to see and adjust it as the business needs change. The network visibility helps me provide good-quality service to our customers. Alerting reduces noise so the NOC can focus on legitimate situations, and reporting lets service delivery managers show customers real-time data and provide transparency. The initial setup was super easy and very intuitive.
What do you dislike about the product?
I’d like SolarWinds Observability to monitor Versa Technologies in more detail. I’d also like an easier way to mimic a specific user instead of creating one manually, since that takes me a lot of time. I’d like help archiving old database information and keeping it available for consultation instead of letting the database grow every year.
What problems is the product solving and how is that benefiting you?
I use SolarWinds Observability to get the right visibility into our network and provide good-quality service to our customers.
Ike E.
SolarWinds Observability Shines for Node Monitoring, Alerting, and Reporting
Reviewed on Nov 06, 2026
Review provided by G2
What do you like best about the product?
In SolarWinds Observability, the most useful features for me are node monitoring, alerting, and reporting.
What do you dislike about the product?
I dislike how complicated the management of certain SAM applications can be.
What problems is the product solving and how is that benefiting you?
It solves the problem of gaining visibility into the resources in our environment.
Thiago d.
Amazing End-to-End Stack with Powerful Data Correlation and Insights
Reviewed on Nov 06, 2026
Review provided by G2
What do you like best about the product?
The complete solution stack is amazing, especially the correlation with the data and the insights it provides.
What do you dislike about the product?
I like everything about the platform. My only suggestion for the solution is to add more capabilities for Business Dashboards, and maybe include an AI feature to help build them faster.
What problems is the product solving and how is that benefiting you?
The solution solves a lot of problems in networking infrastructure, such as high consumption and overlap in the middle of the network, as well as issues with firewalls and servers.