Epsilon3 develops software (SaaS) that enables innovative teams to plan, execute, and analyze complex operations. Epsilon3 includes enterprise-grade capabilities that help organizations streamline processes, track resources, and prevent costly mistakes and delays.
Epsilon3 is a US-based software company providing web-based procedure and resource management solutions designed for complex operations. Their AI-powered software-as-a-service (SaaS) enables teams to plan, execute, and analyze critical processes that require precision and traceability. Common use cases include engineering, manufacturing, testing, certification, quality management, and high-stakes operating procedures.
Epsilon3 simplifies digital transformation with its dynamic, user-friendly work instructions platform, which includes role-based sign-offs and approvals, conditional logic, version control, real-time data sync, and a searchable database of as-run procedures. They often help their customers transition away from static, error-prone checklists managed with paper, Microsoft Word, Excel, SharePoint, Confluence, and other internal or legacy software that has become outdated and ineffective. On average, Epsilon3 saves its customers over $400,000 per year by reducing costly errors, delays, and operational inefficiencies.
Core Features Include:
Create & Run Procedures
Full As-Run History & Traceability
Plan & Schedule Operations
Workflow Automation
AI Procedure Import & Generation
Test & Requirements Management
Issue & Non-Conformance Tracking
Risk Assessment & Mitigation
Part, Inventory, & Asset Management
Work & Purchase Order Management
Document & Content Management
Advanced Insights & Analytics
Anomaly & Trend Detection
Time & Labor Tracking
Multiple Workspaces
API & Pre-Built Integrations
No hardware is required to implement Epsilon3. Their government-grade security and compliance specifications include:
Hosted on AWS GovCloud: Meet stringent software security and compliance requirements of government agencies and other highly regulated industries.
FedRAMP High Authorization: Driving digital transformation within government programs.
NIST 800-171 Compliance: Protect CUI per DFARS 252.204-7012 and CMMC.
ITAR Compliance: Prevent any unauthorized spread of sensitive defense technologies.
SOC & SOC 2 Type II Compliance: Ensure security, availability, and confidentiality.
Flexible Deployment Options: Choose from cloud-based, on-premises, hybrid, and international deployment models to optimize security and scalability.
Role-Based Access Control (RBAC): Restrict access to classified or sensitive data.
Single Sign-On (SSO) & Multi-Factor Authentication (MFA): Restricting visibility, permissions, and accessibility to data within your workspace.
Business Continuity & Disaster Recovery: Dual-region clouds and offline mode to ensure continuity during WAN outages.
Annual pricing is based on the number of users. Epsilon3 offers dedicated account managers who assist with implementation, integration, onboarding, training, and ongoing customer support.
For purchase, you can select either Epsilon3 Pro, Epsilon3 Basic, or Epsilon3 FedRAMP, but not multiple options at the same time.
Modernize & Optimize Processes: Replace paper, spreadsheets, docs, and outdated tools with AI-powered procedure and resource management software. Effortlessly track every step to ensure efficiency, consistency, and traceability.
Fuel Rapid Iteration & Innovation: Built-in version control, conditional workflows, and instant synchronization keep stakeholders on the same page. Enable continuous improvement and real-time collaboration across your entire organization.
Streamline & Scale Operations: Securely integrate siloed systems and automate repetitive, error-prone tasks to boost productivity and prevent costly delays. Achieve your most ambitious goals faster and more efficiently than ever before.
Access real-time vendor security and compliance information through their Trust Center powered by Drata or Vanta. Review certifications and security standards before purchase.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Annual per-user software licenses for 10 users for Epsilon3 with Pro features and modules enabled. Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations.
$24,000.00
Epsilon3 Basic (Pack of 10 Licenses)
Annual per-user software licenses for 10 users for Epsilon3 with Basic features and modules enabled. Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations.
$12,000.00
Epsilon3 FedRAMP (Pack of 10 Licenses)
Annual per-user software licenses for 10 users for Epsilon3 with Pro features and modules enabled in our FedRAMP High environment. Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations.
$36,000.00
Epsilon3 On-Premise Site
Annual per-deployment site fee for an Epsilon3 on-premise deployment with Pro features and modules enabled (Requires purchase of Pro user licenses in addition). Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations.
Pricing is contract-based and billed annually. Three cloud license packs each cover 10 users. The Basic pack enables Basic features and modules. The Pro pack adds the Pro feature set. The FedRAMP pack delivers Pro features inside a FedRAMP High environment for regulated deployments. All three scale by buying additional 10-user packs. A separate On-Premise Site option charges a per-deployment fee for hosting Epsilon3 on your own infrastructure. That site fee requires you to also purchase Pro user licenses, so it works as an add-on rather than a standalone plan.
Top-of-mind questions for buyers
What counts as one license for billing across the license packs?
Each license ties to one named user, identified by email. Paid seats are per-user, not floating. You can reassign a paid license to another user as often as you want. View-only users are free and do not consume a paid seat.
Can we add users partway through the annual term?
Yes. You add users at any time for a prorated price. Since packs cover 10 users each, additional seats let you scale up during your subscription without waiting for renewal.
How does the On-Premise Site fee combine with the user license packs?
The On-Premise Site fee is a per-deployment charge billed annually for hosting on your own infrastructure. It does not include user access. You must also buy Pro user license packs. Both charges appear together, so the site fee works as an add-on to Pro licenses.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Please contact support@epsilon3.io or visit https://support.epsilon3.io. Award-winning professional services, implementation, training, data migration, and 24/7 technical support enable your team to be up and running within 2 weeks of signing a new contract. Expert assistance configuring APIs, integrations, and SSO authentication to ensure seamless and secure connectivity. With Epsilon3, you also get a dedicated team of engineers developing new features and improvements every week.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Helpful AI, but Procedure Editing Needs Improvement
Reviewed on Oct 23, 2026
Review provided by G2
What do you like best about the product?
I find Fin AI really helpful. If I have a problem, the AI trained on Epsilon3 helps me solve it, especially when customer service is offline.
What do you dislike about the product?
I felt that Epsilon3 needed a lot of software updates and changes, though it’s in better shape now than it was three months ago. I’d also like more engageable procedure edits.
What problems is the product solving and how is that benefiting you?
I use Epsilon3 to execute control plans.
Mike A.
Paperless Procedures Made Easy
Reviewed on Oct 21, 2026
Review provided by G2
What do you like best about the product?
The fact that I don’t have to use paper procedures.
What do you dislike about the product?
Sometimes difficult to figure out where last step performed is.
What problems is the product solving and how is that benefiting you?
Ability to attach files to procedure.
Eduard S.
Streamlined procedure management that keeps critical builds on track.
Reviewed on Oct 16, 2026
Review provided by G2
What do you like best about the product?
functionality, easy to use, nice UI, user friendly
What do you dislike about the product?
Clunky user access & permission controls.
What problems is the product solving and how is that benefiting you?
We struggled with paper procedures and untracked errors, but now we execute live digital operations, cutting review cycles by 50% and eliminating version confusion across complex builds.
Sean R.
Great Live Progress Monitoring, but Redline Approvals Don’t Apply to All Runs
Reviewed on Oct 13, 2026
Review provided by G2
What do you like best about the product?
Live progress monitoring, issue tracking and modifications
What do you dislike about the product?
Approved redlines not being applied to all active runs. Lack of metrics and data extraction
What problems is the product solving and how is that benefiting you?
Live work order monitoring and document changes
Dan V.
Essential for Mission-Critical Consistency
Reviewed on Feb 27, 2026
Review provided by G2
What do you like best about the product?
I find Epsilon3 valuable for ensuring runtime consistency in dynamic environments. This aspect is particularly important because it helps prevent unexpected behaviors incl system crashes.
What do you dislike about the product?
I wish it was cheaper.
What problems is the product solving and how is that benefiting you?
Ensures consistency and reliability - helps prevent system crashes and mission failures.