Sold by: Epsilon3Â
Deployed on AWS
Vendor Insights
Epsilon3 develops software (SaaS) that enables innovative teams to plan, execute, and analyze complex operations. Epsilon3 includes enterprise-grade capabilities that help organizations streamline processes, track resources, and prevent costly mistakes and delays.
Overview
Epsilon3 is a US-based software company providing web-based procedure and resource management solutions designed for complex operations. Their AI-powered software-as-a-service (SaaS) enables teams to plan, execute, and analyze critical processes that require precision and traceability. Common use cases include engineering, manufacturing, testing, certification, quality management, and high-stakes operating procedures.
Epsilon3 simplifies digital transformation with its dynamic, user-friendly work instructions platform, which includes role-based sign-offs and approvals, conditional logic, version control, real-time data sync, and a searchable database of as-run procedures. They often help their customers transition away from static, error-prone checklists managed with paper, Microsoft Word, Excel, SharePoint, Confluence, and other internal or legacy software that has become outdated and ineffective. On average, Epsilon3 saves its customers over $400,000 per year by reducing costly errors, delays, and operational inefficiencies.
Core Features Include:
- Create & Run Procedures
- Full As-Run History & Traceability
- Plan & Schedule Operations
- Workflow Automation
- AI Procedure Import & Generation
- Test & Requirements Management
- Issue & Non-Conformance Tracking
- Risk Assessment & Mitigation
- Part, Inventory, & Asset Management
- Work & Purchase Order Management
- Document & Content Management
- Advanced Insights & Analytics
- Anomaly & Trend Detection
- Time & Labor Tracking
- Multiple Workspaces
- API & Pre-Built Integrations
No hardware is required to implement Epsilon3. Their government-grade security and compliance specifications include:
- Hosted on AWS GovCloud: Meet stringent software security and compliance requirements of government agencies and other highly regulated industries.
- FedRAMP High Authorization: Driving digital transformation within government programs.
- NIST 800-171 Compliance: Protect CUI per DFARS 252.204-7012 and CMMC.
- ITAR Compliance: Prevent any unauthorized spread of sensitive defense technologies.
- SOC & SOC 2 Type II Compliance: Ensure security, availability, and confidentiality.
- Flexible Deployment Options: Choose from cloud-based, on-premises, hybrid, and international deployment models to optimize security and scalability.
- Role-Based Access Control (RBAC): Restrict access to classified or sensitive data.
- Single Sign-On (SSO) & Multi-Factor Authentication (MFA): Restricting visibility, permissions, and accessibility to data within your workspace.
- Business Continuity & Disaster Recovery: Dual-region clouds and offline mode to ensure continuity during WAN outages.
Annual pricing is based on the number of users. Epsilon3 offers dedicated account managers who assist with implementation, integration, onboarding, training, and ongoing customer support.
For purchase, you can select either Epsilon3 Pro, Epsilon3 Basic, or Epsilon3 FedRAMP, but not multiple options at the same time.
To learn more, visit: https://www.epsilon3.io .
Highlights
- Modernize & Optimize Processes: Replace paper, spreadsheets, docs, and outdated tools with AI-powered procedure and resource management software. Effortlessly track every step to ensure efficiency, consistency, and traceability.
- Fuel Rapid Iteration & Innovation: Built-in version control, conditional workflows, and instant synchronization keep stakeholders on the same page. Enable continuous improvement and real-time collaboration across your entire organization.
- Streamline & Scale Operations: Securely integrate siloed systems and automate repetitive, error-prone tasks to boost productivity and prevent costly delays. Achieve your most ambitious goals faster and more efficiently than ever before.
Details
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Delivery method
Deployed on AWS
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Features and programs
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Epsilon3 Pro (Pack of 10 Licenses) | Annual per-user software licenses for 10 users for Epsilon3 with Pro features and modules enabled. Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations. | $24,000.00 |
Epsilon3 Basic (Pack of 10 Licenses) | Annual per-user software licenses for 10 users for Epsilon3 with Basic features and modules enabled. Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations. | $12,000.00 |
Epsilon3 FedRAMP (Pack of 10 Licenses) | Annual per-user software licenses for 10 users for Epsilon3 with Pro features and modules enabled in our FedRAMP High environment. Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations. | $36,000.00 |
Epsilon3 On-Premise Site | Annual per-deployment site fee for an Epsilon3 on-premise deployment with Pro features and modules enabled (Requires purchase of Pro user licenses in addition). Epsilon3 is specialized software that supports planning, tracking, and analyzing a wide range of complex operations from manufacturing through testing and operations. | $50,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please contact support@epsilon3.io or visit https://support.epsilon3.io . Award-winning professional services, implementation, training, data migration, and 24/7 technical support enable your team to be up and running within 2 weeks of signing a new contract. Expert assistance configuring APIs, integrations, and SSO authentication to ensure seamless and secure connectivity. With Epsilon3, you also get a dedicated team of engineers developing new features and improvements every week.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
0 ratings
0 AWS reviews
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257 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Ridwanuzzaman s.
Modernizing Aerospace Workflows: A Deep Dive into Epsilon3
Reviewed on Jul 30, 2025
Review provided by G2
What do you like best about the product?
Real-Time Collaboration
User-Friendly Interface for Technical Teams
Robust Version Control & Audit Trail
Flexible Procedure Building
ntegration Capabilities
User-Friendly Interface for Technical Teams
Robust Version Control & Audit Trail
Flexible Procedure Building
ntegration Capabilities
What do you dislike about the product?
Limited Customization for Non-Engineering Workflows
Steep Setup for Smaller Teams
Pricing Not Transparent
Mobile Experience Is Basic
Steep Setup for Smaller Teams
Pricing Not Transparent
Mobile Experience Is Basic
What problems is the product solving and how is that benefiting you?
Epsilon3 solves the challenge of managing complex, high-risk operational procedures that were traditionally tracked using spreadsheets, PDFs, or paper. For teams working in aerospace, defense, or advanced manufacturing, this often leads to version control issues, manual errors, and poor traceability.
Georgi B.
Out of this world experince!
Reviewed on Jun 15, 2025
Review provided by G2
What do you like best about the product?
The best thing is how it saves tou lots of time and it's a true lifesaver. Highly recommended.
What do you dislike about the product?
Well like every other thing out there there are good and bad things, so far I can't find any downside.
What problems is the product solving and how is that benefiting you?
Everyday probles are aolved with a blink of an eye
Zoran B.
Using Epsilon3 has been straightforward and helpful.
Reviewed on Jun 15, 2025
Review provided by G2
What do you like best about the product?
I like that Epsilon3 makes it easy to organize and update SOPs in a clear, structured way, which helps keep the team aligned. The interface is simple enough that new team members can get up to speed without much training.
What do you dislike about the product?
I dislike that it has limited integration options with other tools we use, which sometimes adds extra steps to our workflow. It would be more efficient if it could sync more easily with our existing project management and communication tools.
What problems is the product solving and how is that benefiting you?
Epsilon3 is solving the problem of scattered or outdated SOPs by providing a centralized place to create, update, and track procedures. This helps you maintain consistency across your team, reduce errors, and save time by making sure everyone is following the most up-to-date process.
Information Technology and Services
Great for simple interactive checklists
Reviewed on Apr 18, 2025
Review provided by G2
What do you like best about the product?
Basic linear checklists are easy to create
What do you dislike about the product?
There isn't an option to check the length of Field Inputs.
Also, can't base Conditionals on Input References or Calculations.
Also, can't base Conditionals on Input References or Calculations.
What problems is the product solving and how is that benefiting you?
It slows down our call center agents. Would be nice if it could link to our phone system and help users find the correct procedure more efficiently.
Consulting
Neutral
Reviewed on Apr 03, 2025
Review provided by G2
What do you like best about the product?
Well it can store articles and have different versions of them available also it is easy to request edits
What do you dislike about the product?
Limited customization for the articles..
What problems is the product solving and how is that benefiting you?
Not really