What do you like best about the product?

Straightforward implementation, easy to use, full-featured API, decent documentation, good support.
The API is quite fast too.
They offer complete API call logs on their backend which makes it real easy to debug issues.

What do you dislike about the product?

Documentation is a bit lacking on some features, but looks like they're actively working to improve it.

What problems is the product solving and how is that benefiting you?

We used to email quotes as PDF's to the customers and they had to print, sign, scan and email them back which was obviously a pain and took forever. Now we're automatically generating quotes that can be e-signed, which makes everyone's lifes easier and greatly improves the turnaround time.

What do you like best about the product?

1) The embedable widgets were easy to incorportate and pretty easy to customize
2) Nearly every endpoint functioned as the docs described
3) The ability to customize themes in the UI and use via the API was nice.

What do you dislike about the product?

1) I wish there was a "filling out" mode for before a user is signing and is filling out the form and we could allow users to save progress. We regularly hear I spent x time filling it out but had to stop, why can't you save my progress so I don't have to start over.
2) Pre-selecting radio buttons and checkboxes wasn't possible during document creation like we are able to pre-fill for other data types. This required a silly work around of creating the doc, then editing the doc with the desired pre-selection options for the radio buttons. This was additional work and slowed down the creation procress.
3) I wish we could provide a custom list of varables for users to use during template creation. In order for docs to work with pre-filling we need them names a specific way and getting users to follow that schema is impossible / terrible UX thus we haven't rolled out this ability to our users despite them asking for it.
4) This is mute for us now as we solved it, but the ability to have signers and assigned fields removed if no signer is passed in would have been a time saver. There are potentially 6-8 signers on a given template but for any given use it could be less thus before we created every permutation. Now we create the max signers template and during doc creation reduce the number of signers and their assigned fields to those needed...would be nice if ya'll handled that.
5) Document creation time could be improved. We've done some optization on our end but it still takes ~30-60 seconds for larger packets.

What problems is the product solving and how is that benefiting you?

The ability to support many different document templates and combine them into custom groups and send for signature.

What do you like best about the product?

SignNow API is making our waiver signing and storage process a breeze compared to our previous method of filling, downloading, verifying, and then uploading a PDF file! ServiceReef had done all the background work to implement the connection so even a novice could get things working. We have the ability to create templates which get signed by our short term missions participants on an almost daily basis. Thanks for all the support!

What do you dislike about the product?

There are a few areas we would like to see improved. File naming for export is one example.

What problems is the product solving and how is that benefiting you?

We are able to accurately time stamp and store every interaction of our volunteers as they register and attend our mission trips.

What do you like best about the product?

It was really easy to integrate signNow into our workflow. The system was easy to implement for things like getting clients to digitally sign as well as getting counter signatures and more. We use signNow on a dialy basis and are impressed by it's reliability and features.

What do you dislike about the product?

There isn't anything specifically bad about signNow.

What problems is the product solving and how is that benefiting you?

SignNow is increasing the speed at which we can onboard new customers and removing the need of physical paper copies for a lot of documentation.

What do you like best about the product?

The signNow API was super easy to get started with for embedded signing. We implemented it within a month, going from no knowledge of SignNow to live in production for customers. Since setting it up over three years, it's been mostly hands off with very little issues. With the embedded flow, not our sales people as well as the customers can still within our platform to manage and sign documents.

What do you dislike about the product?

They don't really have great support for a staging environment. They do have an evaluation environment but those accounts expire and are not attached to your main account. With the main account there is a way to make use a test key to not use invitations. Then when ready, you can mark it live. However, it doesn't work quite the way we wanted.

What problems is the product solving and how is that benefiting you?

It's helping us with an embedded signing flow that keeps both sales people and customers within our platform.