Sold by: SequenceShift
Multi-product
Payline is a service that enables businesses to collect and process credit card information over the phone in a secure and PCI DSS compliant manner while maintaining voice communication with the customer.
Overview
Payline for Amazon Connect removes your contact center environment from PCI-DSS scope and enables you to provide the best customer experience when taking payments over the phone. The solution helps you effectively manage the risk of accepting credit cards in your contact center. With our innovative approach and AWS native integrations, we are the next generation of PCI DSS phone payment solutions for Amazon Connect customers.
Payline lets your agents maintain voice communication with the customer while capturing credit card information. Agents remain in full control of the payment process without being exposed to sensitive data. Fast and easy integration with Amazon Connect. No need to pause call recording or scrub recorded files. Process payments in real-time with direct integration with your CRM. Works with any payment provider, which helps you avoid vendor lock-in and does not disrupt your reconciliation processes.
Payline seamlessly integrates into Amazon Connect's Unified Agent Workspace. Onboard our PCI-compliant payment solution effortlessly, utilizing Amazon Connect's new third-party application integration.
FREE TRIAL: You won't be charged until you're set up and start processing card data with an external payment provider. SequenceShift provides an internal payment gateway that you can use for testing and proof of concept.
Use cases
Agent Productivity and Empowerment
Payline for Amazon Connect removes your contact center environment from PCI-DSS scope and enables you to provide the best customer experience when taking payments over the phone. The solution helps you effectively manage the risk of accepting credit cards in your contact center. With our innovative approach and AWS native integrations, we are the next generation of PCI DSS phone payment solutions for Amazon Connect customers.
Details
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Deployed on AWS
1 of 2 products deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Products included
4.9
(8)
Deployed on AWS
SequenceShift helps customers accelerate their path to Payment Card Industry Data Security Standard (PCI DSS) compliance by providing solutions that outsource the capture of card data. This significantly reduces their PCI DSS exposure and lets them focus on their core business activities.
Payment gateway integration development services
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote.
Integration guide
Deploy in as little as 32 minutes via our supplied CloudFormation template
Legal
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