Sold by: Barracuda Networks
Deployed on AWS
Cloud archiving to enforce email retention policies for compliance and e discovery.
4.4
Overview
Barracuda Cloud Archiving Service is a cloud based, indexed archive that allows for granular retention policies, extensive search, role-based auditing and permissions, legal hold, and export. It allows you to easily comply with discovery requests and regulatory or policy retention requirements.
AWS customers, or even organizations who are considering AWS, can take advantage of AWS Private Offers https://www.barracuda.com/solutions/aws/private-offer to receive a specialized price quotation from Barracuda, allowing you to negotiate terms, conditions, even discounts, either directly or through your trusted partner.
Highlights
- Barracuda Cloud Archiving Service lets users easily access their archived data wherever they are working and from any device
- Barracuda archives data outside your operational email environment in a dedicated tamperproof repository, ensuring it will be retained for as long as you need it without risk of corruption or deletion.
- Our policy based approach uses granular retention policies to ensure that you automatically retain each item of data securely for as long as it is needed. This means you can confidently demonstrate you are meeting government and regulatory requirements and operating defensible deletion policies.
Details
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Delivery method
Deployed on AWS
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Features and programs
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AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Cloud Archiving Service | Email Protection, Cloud Archiving Service | $3.90 |
Dimensions summary
This listing has one pricing dimension: the Cloud Archiving Service, billed per user. You pay based on the number of users you cover, not on storage volume. Archiving is licensed per user with no retention or storage limits. Pricing scales directly as you add or remove users. The service is delivered fully from the cloud, with no customer hardware or software to manage. Because there is a single dimension, there are no tiers or add-ons to choose between — your cost changes only with your user count.
Top-of-mind questions for buyers
A user is one email account you want to archive. You pay per user, not per message or mailbox size. Each covered account counts once, regardless of how many emails it sends or receives. Storage and retention have no limits per user, so message volume does not change your per-user charge.
No. The service gives unlimited storage per user with no retention or storage limits. Your cost is driven only by the number of users, not the amount of data archived. Adding more archived messages for existing users does not increase your bill.
Cost scales directly with your user count. Adding users increases your total by the per-user rate applied to each new account. Removing users lowers it accordingly. There are no tiers, so the same per-user rate applies to every account rather than only additional ones.
www.barracuda.com
Helpful?
Vendor refund policy
Please see Barracuda's website.
Custom pricing options
Request a private offer to receive a custom quote.
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Vendor terms and conditions
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Barracuda's award-winning technical support is available 24x7 worldwide.
Support Phone Numbers: North America - 408 342 5300 Europe - +44 (0) 1256 300 102 Australia - +612 8019 7254 China - +86 400 720 8200 Japan - +81 3 5436 6236 India - +91 804 904 8600 Germany, Austria, Switzerland - +43 (0) 508 100 800 Support Website:https://www.barracuda.com/support Support Email: support@barracuda.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Barracuda Networks
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Indexed Archive Storage
Cloud-based indexed archive that stores email data outside operational environment in a dedicated tamperproof repository to prevent corruption or deletion
Granular Retention Policies
Policy-based approach enabling automatic retention of data items with configurable retention periods to meet regulatory and compliance requirements
Advanced Search Capabilities
Extensive search functionality allowing users to query and retrieve archived data across the repository
Role-Based Access Control
Role-based auditing and permissions system to control user access to archived data based on assigned roles
Legal Hold and Export Functions
Legal hold capability to preserve data for litigation purposes and export functionality to retrieve archived items in required formats
Multi-Channel Communications Capture
Captures and consolidates communications across 100+ channels including email, chat, collaboration platforms, voice, video, mobile, social, and AI assistants
AI-Powered Misconduct Detection
Advanced intelligence models analyze context, sentiment, and behavioral signals to detect financial and non-financial misconduct, policy violations, and reputational risk with up to 95% reduction in false positives
Regulatory Compliance Architecture
Cloud-native platform with WORM-compliant retention, immutable chain of custody, and conduct supervision to meet SEC 17a-4, FINRA, FCA, and MiFID II requirements
Real-Time Surveillance and Automated Alert Triage
Intelligent surveillance operates with real-time monitoring and automated alerting for proactive threat detection, including legal hold and custodian-based e-discovery workflows
Enterprise-Grade Security and Integration
Military-grade encryption, open and extensible APIs for custom workflows and third-party integrations, with elastic multi-cluster compute architecture for handling high-volume data
Data Processing and Management
Cloud-native ediscovery platform supporting data upload, processing, search, review, and production workflows built on AWS GovCloud
Advanced Analytics and Visualization
Interactive visualizations and concept clustering capabilities to accelerate document review and identify relevant information
Collaborative Investigation Tools
Integrated suite of post-review tools for narrative crafting, argument organization, testimony analysis, and end-to-end investigation management
Security and Compliance
FedRAMP authorized SaaS solution deployed on AWS GovCloud with security controls for government agencies and legal teams
Cross-functional Team Collaboration
Unified platform enabling collaborative workflows across multiple teams for litigation, investigations, compliance, and FOIA processes
Standard contract
No
No
No
Customer reviews
Brian J.
Intuitive, Easy Setup with Room for UI Improvement
Reviewed on Feb 13, 2026
Review provided by G2
What do you like best about the product?
I like that Barracuda Cloud Archiving Service provides flexible access to an email archiving service via the web, making it super easy to set up. The system is easy to use, intuitive, and powerful. I find the email search and download features particularly valuable.
What do you dislike about the product?
The interface needs a modern update and searches could be faster. The interface is a bit dated.
What problems is the product solving and how is that benefiting you?
I use Barracuda Cloud Archiving Service for email archiving. It provides flexible access via the web, making it easy and intuitive with powerful features. It's super easy to set up and excels in email search and download features.
Philip B.
Barracuda cloud archiving Review
Reviewed on Mar 28, 2025
Review provided by G2
What do you like best about the product?
Our depts has been on this for a few years now and love it. Biggest reason is due to the fact that we dont need to host it so it is once less server we have to worry about.
What do you dislike about the product?
At this point for what we use it for we have not come across any downsides
What problems is the product solving and how is that benefiting you?
Dont have to have a server on premises
Joe T.
Works well. Dependable and easy to use
Reviewed on Oct 10, 2024
Review provided by G2
What do you like best about the product?
It's so simple to search for email! I work at a law firm, so we're constatly being asked to find this or that email. Barracuda provides easy to understand instruction, which can get a beginner up to speed quickly. The web interface is layed out well and the controls are intuitive. We've been using Barracuda for years, and wouldn't go with anyone else. Also, customer service is top notch.
What do you dislike about the product?
There are some rules to searching that you need to know before you get started. For instance, putting all of your "or" searches before the "and" searches. This is really the only reason we've needed to contact customer support. This should be made more obvious on the search screen.
What problems is the product solving and how is that benefiting you?
Barracuda helps us find correspondance and attachments quickly and efficiently.
Tim H.
Easy to use archiving that gives fast access and end user access.
Reviewed on Oct 10, 2024
Review provided by G2
What do you like best about the product?
Easy to set up
Fast retrieval
Unlimited storage included
The ability to allow users to access their own or others archives.
The support offered by Barracuda.
Fast retrieval
Unlimited storage included
The ability to allow users to access their own or others archives.
The support offered by Barracuda.
What do you dislike about the product?
The user interface is not as intuitive as it could be. Once you get used to it, it is absolutely fine.
What problems is the product solving and how is that benefiting you?
Access to historic emails for contractual or forensic purposes. The ability to do a quick search that looks back over the 3 years we have been using it and find emails that match a complex (or simple) criteria. As a speed comparison, eDiscovery can take a few hours to produce output for a search that takes 15 seconds in Barracuda.
Leisure, Travel & Tourism
helpful and clear to retrieve emails sent to our customer
Reviewed on Nov 23, 2023
Review provided by G2
What do you like best about the product?
the ease of search,
details about hours,
the possibility to extract emails,
details about hours,
the possibility to extract emails,
What do you dislike about the product?
some cases where barracuda cannot retrieve all emails issued through website
What problems is the product solving and how is that benefiting you?
to have the proof that a client has received a cmmunication from us