Traverse enables caseworkers to collect, view, and share case content from anywhere at any time using the web-based application and companion mobile apps.
Traverse from Northwoods is cloud-based, commercial off-the-shelf (COTS) software powered by AWS that's purpose-built for human services agencies. Traverse provides document management and forms management in addition to mobility, case discovery, and a portal.
Highlights
Caseworkers collect, view, and share case content from anywhere. Traverse creates an organized, easily accessible electronic case file using safe and secure cloud-based storage.
Case discovery uses natural language processing and machine learning to read and analyze the entire case file like a human would. Traverse presents additional people found in the case and visual timelines of major life events, allowing caseworkers to understand a child's whole story in an easily digestible view.
Traverse Connect is our secure portal built for engaging clients, providers, and anyone outside of the agency who has a stake in the case. It simplifies collaboration and significantly reduces the time it takes to exchange information.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Document management, forms management, integration with a system of record, and SSO. Modules include: Standard Reports, Mobile, and 50 custom forms.
$281,200.00
Traverse Pro [350 users]
Document management, forms management, integration with a system of record, and SSO. Modules include: Workflow (5 workflows), Case Discovery, Connect, Standard Reports, Mobile, and 75 custom forms.
$479,400.00
Traverse Enterprise [350 users]
Document management, forms management, integration with a system of record, and SSO. Modules include: An additional program area, Workflow (10 workflows), Case Discovery, Connect, Advanced Reports, Mobile, and 125 custom forms.
You choose one of three tiers, each licensed for 350 users under a contract. All tiers include document management, forms management, system-of-record integration, and single sign-on. Pricing scales by the modules and capacity added at each level. The base tier includes Standard Reports, Mobile, and 50 custom forms. Traverse Pro adds Workflow, Case Discovery, Connect, and 75 custom forms. Traverse Enterprise adds a second program area, more workflows, Advanced Reports, and 125 custom forms. Higher tiers expand workflow counts, reporting depth, and form allowances rather than user seats.
Top-of-mind questions for buyers
What counts as one user under the 350-user license?
Each tier licenses up to 350 individual user accounts. A user is any caseworker, supervisor, IT staffer, or agency team member who signs in. Your price stays fixed for the tier regardless of how many of the 350 seats you fill.
If our agency outgrows a tier, does the price adjust automatically?
No. Each tier is a fixed contract for 350 users with a set module bundle. Moving to Traverse Pro or Traverse Enterprise for more workflows, custom forms, or an added program area requires selecting that tier. There is no automatic upgrade between tiers.
What features distinguish the higher tiers rather than adding more user seats?
All three tiers share the same 350-user count. Traverse Pro adds Workflow, Case Discovery, and Connect modules plus more custom forms. Traverse Enterprise adds a second program area, more workflows, Advanced Reports, and further custom form capacity. You pay for module depth and capacity, not extra seats.
www.teamnorthwoods.com
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