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    Traverse

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    Sold by: Northwoods 
    Traverse enables caseworkers to collect, view, and share case content from anywhere at any time using the web-based application and companion mobile apps.

    Overview

    Traverse from Northwoods is cloud-based, commercial off-the-shelf (COTS) software powered by AWS that's purpose-built for human services agencies. Traverse provides document management and forms management in addition to mobility, case discovery, and a portal.

    Highlights

    • Caseworkers collect, view, and share case content from anywhere. Traverse creates an organized, easily accessible electronic case file using safe and secure cloud-based storage.
    • Case discovery uses natural language processing and machine learning to read and analyze the entire case file like a human would. Traverse presents additional people found in the case and visual timelines of major life events, allowing caseworkers to understand a child's whole story in an easily digestible view.
    • Traverse Connect is our secure portal built for engaging clients, providers, and anyone outside of the agency who has a stake in the case. It simplifies collaboration and significantly reduces the time it takes to exchange information.

    Details

    Delivery method

    Deployed on AWS
    New

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    Features and programs

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    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

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    Dimension
    Description
    Cost/12 months
    Traverse [350 users]
    Document management, forms management, integration with a system of record, and SSO. Modules include: Standard Reports, Mobile, and 50 custom forms.
    $281,200.00
    Traverse Pro [350 users]
    Document management, forms management, integration with a system of record, and SSO. Modules include: Workflow (5 workflows), Case Discovery, Connect, Standard Reports, Mobile, and 75 custom forms.
    $479,400.00
    Traverse Enterprise [350 users]
    Document management, forms management, integration with a system of record, and SSO. Modules include: An additional program area, Workflow (10 workflows), Case Discovery, Connect, Advanced Reports, Mobile, and 125 custom forms.
    $479,400.00

    AI Insights

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    Dimensions summary

    You choose one of three tiers, each licensed for 350 users under a contract. All tiers include document management, forms management, system-of-record integration, and single sign-on. Pricing scales by the modules and capacity added at each level. The base tier includes Standard Reports, Mobile, and 50 custom forms. Traverse Pro adds Workflow, Case Discovery, Connect, and 75 custom forms. Traverse Enterprise adds a second program area, more workflows, Advanced Reports, and 125 custom forms. Higher tiers expand workflow counts, reporting depth, and form allowances rather than user seats.

    Top-of-mind questions for buyers

    Each tier licenses up to 350 individual user accounts. A user is any caseworker, supervisor, IT staffer, or agency team member who signs in. Your price stays fixed for the tier regardless of how many of the 350 seats you fill.
    No. Each tier is a fixed contract for 350 users with a set module bundle. Moving to Traverse Pro or Traverse Enterprise for more workflows, custom forms, or an added program area requires selecting that tier. There is no automatic upgrade between tiers.
    All three tiers share the same 350-user count. Traverse Pro adds Workflow, Case Discovery, and Connect modules plus more custom forms. Traverse Enterprise adds a second program area, more workflows, Advanced Reports, and further custom form capacity. You pay for module depth and capacity, not extra seats.
    www.teamnorthwoods.com
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    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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