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    KnowBe4 Security Awareness Training

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    Deployed on AWS
    KnowBe4 enables your workforce to make smarter security decisions every day. Over 70,000 organizations worldwide trust the KnowBe4 platform to strengthen their security culture and reduce human risk.
    4.6

    Overview

    KnowBe4 is the world's largest security awareness and compliance training and simulated social engineering platform. It combines the industry's most comprehensive library of engaging, localized content, AI-driven simulated phishing and training recommendations, enterprise-grade reporting and robust user testing and assessments to drive awareness and change behavior.

    On average, KnowBe4's Security Awareness Training platform reduces an organization's Phish-prone Percentage from more than 30% initially to less than 5% after 12 months.

    WHY IS THIS DIFFERENT?

    -Targeted Focus on Human Behavior KnowBe4 is exclusively focused on human behavior, as we believe that raising security awareness of your employees is essential to manage the risk associated with social engineering. We are focused on building a platform capable of changing insecure behaviors and reinforcing secure behaviors of individuals. This allows us to invest in products designed to address the human element of security.

    -AI-Driven Phishing and Training Recommendations Leverage the power of AI to give your users a more personalized experience that adapts to their current level of knowledge. Use AI-driven phishing to automatically choose the best phishing template for each of your users based on their individual training and phishing history. With AI-driven training recommendations, the KnowBe4 ModStore serves up training content customized to your overall organization's Phish-prone Percentage.

    -Ease of Platform Deployment and Use Easy to deploy and use, enabling your organization to achieve rapid time-to-value and cost efficiency in security awareness operations. The management console offers simple and automated administration of security awareness programs and related workstreams, reducing the resource and expertise requirements on your organization.

    -Massive Library of Always-Fresh, Engaging and Effective Content Most comprehensive and sophisticated content library and technology that makes our platform highly effective at changing human behavior to reduce social engineering risk. We employ dedicated content centers of excellence across geographies to produce high-quality content that reflects themes based on the broader global threat environment, but is highly localized and culturally relevant.

    -Effective and Efficient Security Awareness Administration Automated, machine learning-driven administration of training specifically customized to an individual user or group of users. The platform analyzes users' behavior and allows you to categorize employees based on dynamic or custom groupings to tailor simulated social engineering campaigns, assignments and analytical reporting based on identified potential vulnerabilities.

    -Continuous Intelligence and Analytics Our platform continuously assesses users and monitors social engineering risk, creating an active feedback loop that enables your organization to continually drive improvements in employee security awareness and your overall security posture. Frequent training, knowledge checks and behavior-based intervention all reinforce secure behaviors and provide critical data for measuring, improving and maintaining security awareness within your organization.

    Contact us with any questions or for custom pricing at AWS@knowbe4.com 

    "Buy Now" Disclaimer: When you click "Create Contract" your purchase request will be forwarded to KnowBe4 for additional evaluation. You will receive a notification confirming the acceptance of your order as soon as it has been reviewed and approved. Your subscription will not begin until your order has been fully accepted in accordance with the EULA.

    Highlights

    • Quick and Easy Deployment
    • Smart Groups, Automated Administration and Advanced Reporting
    • AI-Driven Testing and Training Recommendations

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    KnowBe4 Security Awareness Training

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (2)

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    Dimension
    Description
    Cost/month
    KSAT Platinum 25 User Starter Pack
    KnowBe4 Security Awareness Training Platinum (25 user Pack)
    $65.00
    KSAT Diamond 25 User Starter Pack
    KnowBe4 Security Awareness Training Diamond (25 user Pack)
    $81.25

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

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    Vendor support

    When you have questions, we have answers. We make it easy to connect with us when you need technical support, the way you want to connect: Online Community, Support Knowledgebase, and full time dedicated Technical Support teams worldwide. With an average Median Response Time of an hour in responding to new support tickets and a 98% customer support satisfaction rate, KnowBe4's tech experts respond quickly and get your issues resolved super-fast! Visit:

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    4.6
    2295 ratings
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    2295 external reviews
    External reviews are from G2 .
    David M.

    Easy Setup, Effective Phishing Training

    Reviewed on Mar 19, 2026
    Review provided by G2
    What do you like best about the product?
    I like KnowBe4 Security Awareness Training for its ease of use and setup. It's practical for our team because it doesn't take a lot of time to manage. I also appreciate the modules that make it easy to set up quarterly testing, which helps keep security in front of our staff rather than being a one-time thing. It provides us with good insight into who may need extra training, allowing us to focus our efforts where it matters most. The initial setup was extremely easy; it didn't take us much time to get our users from Active Directory inputted or to get the modules added and set up.
    What do you dislike about the product?
    Some of the training content can feel repetitive at times.
    What problems is the product solving and how is that benefiting you?
    KnowBe4 provides easy setup and management, assisting us with phishing training, analyzing staff click rates, and ensuring ongoing security awareness. Its quarterly testing keeps security a regular focus and helps identify individuals needing extra training.
    Information Technology and Services

    Practical Training, Realistic Phishing Simulations, and Effortless Automated Campaigns

    Reviewed on Mar 12, 2026
    Review provided by G2
    What do you like best about the product?
    I like that the training content is practical and easy to consume. The phishing simulations feel realistic without being over-the-top, and the reporting makes it easy to see trends across the organization. The automated campaigns and reminders reduce manual overhead, and the integration with our identity platform makes user provisioning straightforward. It’s also helpful that there’s a wide variety of content formats, so it doesn’t feel repetitive every cycle.
    What do you dislike about the product?
    Some of the training modules can feel generic or overly scripted, especially for more technical users. After a few cycles, the phishing simulations can become somewhat predictable unless they’re rotated carefully. The reporting is strong at a high level, but deeper customization of dashboards and exports could be improved. There’s also a bit of alert fatigue if campaigns are run too frequently.
    What problems is the product solving and how is that benefiting you?
    KnowBe4 helps address human risk by improving user awareness around phishing, social engineering, and general security hygiene. It gives measurable insight into user behavior over time, which supports risk-based decision making and compliance reporting. The platform makes it easier to demonstrate ongoing security training efforts to leadership and auditors while also reinforcing a security-first mindset across the organization.
    Emmanuel Joseph D.

    KnowBe4 Makes Risk-Based Security Awareness Easy and Measurable

    Reviewed on Mar 01, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about KnowBe4 Security Awareness Training is how well it supports a risk-based, data-driven security awareness program rather than just one time training. We run quarterly phishing campaigns, and the platform makes it very easy to identify users who fail simulations and automatically enroll them in targeted clickers training.

    The Security Awareness Proficiency Assessment (SAPA) and Cybersecurity Culture assessments are especially valuable to us because they give us clear visibility into our organizational and employee-level weakness. Instead of guessing where our gaps are in terms of security, we can see them measured and tracked over time.

    What also really stands out is the ability to assign training each quarter based on actual user behavior and assessment results. Employees are trained on their specific weaknesses, which makes the training more effective and keeps engagement higher. The reporting dashboard also makes it easy to demonstrate progress and improve to leadership.

    Overall, KnowBe4 helps us move beyond compliance and build a stronger, continuously improving security culture across our organization.
    What do you dislike about the product?
    While knowbe4 offers excellent training and phishing simulations, a few areas could be improved which are the training modules feel a bit outdated, and certain content can seem repetitive for employees who go through multiple quarterly trainings.

    The user interface and navigation can also be less intuitive at times, making it slightly tricky to find specific reports or historical campaign data especially for new admins.

    Despite this minor issues, the platform's ability to target training based on user weaknesses and measure progress makes it highly effective for building a stronger security culture.
    What problems is the product solving and how is that benefiting you?
    KnowBe4 Security Awareness Training solve the problem of human error in cybersecurity, particularly phishing susceptibility and weak security awareness among employees. By running quarterly phishing simulations, identifying users who fail, and assigning targeted clickers training, it addresses gaps in knowledge exactly where they exist rather than using a one-size-fits-all approach.

    The Security Awareness Proficiency Assessment (SAPA) and Cybersecurity Culture assessments give us measurable insights into organizational and employee weaknesses, helping us focus our training where it needed the most.

    The benefit for us is clear: we can reduce risk, improve compliance, and continuously strengthen our security culture by training employees based on actual behavior and measurable gaps.
    Viral S.

    Effective Security Awareness Training That Reduces Real-World Risks

    Reviewed on Feb 17, 2026
    Review provided by G2
    What do you like best about the product?
    One of the things i appreciated most about knowbe4 is how practical and hands-OM/ The phishing simulation campaigns are especially valuable-i can build schedule and deploy them quickly using the built-in templates and the customization options let me tailor scenarios to match real-world threats our users might encounter.
    What do you dislike about the product?
    While Knowbe4 is a powerful platform, there are a few areas that could be improved to make the experience smoother. One feature I’d especially like is an easier way to quickly pull metrics for leadership, since right now I have to export them.
    What problems is the product solving and how is that benefiting you?
    Knowbe4 addresses several key challenges in our security program, and the impact has been noticeable across both user behavior and administrative workload. For example, it helps reduce phishing risk across the organization while also standardizing and simplifying security training.
    Manufacturing

    Honest Review about KB4

    Reviewed on Feb 05, 2026
    Review provided by G2
    What do you like best about the product?
    We use this platform to run our awareness training through short videos and phishing simulations, and I’m impressed by the range of templates and content available.

    We’ve made The Inside Man series an optional training that’s open to all users, and it’s been getting a fair amount of attention in our organization lately. I also appreciate the level of granularity you get when setting up trainings and groups.

    On the support side, our customer success manager has been very helpful in addressing our questions, and the KB4 email support team has been responsive as well. Overall, implementation was relatively easy, and the platform felt intuitive even for first-time users.
    What do you dislike about the product?
    Compared to our previous HRM provider, the built-in Phish Alert button in KB4 could use some improvement. In particular, the speed of reporting a potential phishing email feels slow, and it’s missing key features like whitelisting known senders, which could help reduce false positive reports.

    It would be nice to be able to nudge users via MS Teams when they receive a new security awareness training.
    AIDA is sometimes buggy, need to test the campaign first before letting it take the wheel and decide what simulation email or training it will use.
    What problems is the product solving and how is that benefiting you?
    The automation side of KB4 works wonders, and it helps us consistently deliver security awareness. I also appreciate when they send the Security Awareness Month campaign kit that we can use to guide us through October. Overall, it gives me more time to focus on other initiatives while KB4 follows the plan I’ve set for it.
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