Overview

Delivered as a service, WireWheel supports all phases of a global privacy management and compliance program, uniquely addressing requirements around personal data inventory and mapping, collaboration, vendor risk management, third party compliance, and consent management.

Features: Product Privacy Page: Privacy teams can build and maintain dynamic privacy pages for customers Privacy Intelligence: Optimize decisions with real time insight to meet privacy-related obligations, including GDPR and CCPA Collaboration: Distribute tasks and harness the input of stakeholders from the business, IT and third party companies. Track your team's work and keep everyone on the same page. Data Access Requests and Portability: Timely response to view, change and delete requests from customers One-click Reporting: Compliance reports document how policies are followed and eliminate manual compliance assessments

Benefits: Easy to Deploy, Simple to Use: Seamlessly integrate into your AWS deployment Transparency: Real-time visibility into data storage and processing to discover personal data and how it moves through AWS Continuous Data Monitoring: Visibility into the flow of personal data and alerts when an anomaly is detected

The Advanced package provides access to the WireWheel platform for up to three (3) Admin user, 150 total platform users, and two (2) AWS cross-account accesses. This is an ideal package for start-ups and small businesses using AWS or in the process of migrating to AWS.

Highlights

Cloud-native, agentless privacy and GDPR intelligence for AWS resources and services without the cost of installing and deploying agents.
Enable your privacy team to handle privacy through modules that enable: (1) automated discovery of cloud assets; (2) personal metadata classification; (3) business process mapping; (4) privacy vendor management and scoring; and (5) creation of critical privacy documentation like privacy policies, privacy impact assessments (PIAs) and data protection impact assessments (DPIAs). Build and host your product's privacy page for customers and prospective customers right in WireWheel.
Distribute tasks and harness the input of diverse stakeholders from the business, IT and third party companies. Track your team's work and keep everyone on the same page, and then build and host your privacy page for customers and regulators in WireWheel.

Details

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WireWheel, Inc.

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

WireWheel Advanced Package

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

12-month contract (1)

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Dimension	Description	Cost/12 months
3 Admin Seats	Provisioned admin users	$48,000.00

Additional usage costs (1)

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The following dimensions are not included in the contract terms, which will be charged based on your usage.

Dimension	Cost/unit
Additional provisioned admin users per month	$1,333.33

Vendor refund policy

Refunds are not available at this time, however we support the standard AWS refund terms. Please contact sales@wirewheel.io with any questions.

Legal

Vendor terms and conditions

Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

Content disclaimer

Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

WireWheel company data sheet

Product data sheet

GDPR white paper

Support

Vendor support

Our support team is available to assist customers with questions via email. You email will open a ticket so we can track our correspondence and ensure we resolve your question or issue as quickly as possible. Please contact our support team via email at: support@wirewheel.io .

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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Customer reviews

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Ratings and reviews

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7 external reviews

External reviews are sourced from G2 and are not included in the star rating for this product.

Computer Software

Great Product! Great Team!

Reviewed on Aug 26, 2022

Review provided by G2

What do you like best about the product?

Wirewheel has great out of the box software. But my favorite thing about WireWheel is their willingness to work with me to achieve specific privacy compliance goals that are beyond the OOB functionality.

What do you dislike about the product?

With the evolving regulatory landscape, it's difficult to stay on top of every new requirement in real time. Wirewheel does a pretty good job of staying current with legal developments, but sometimes I find myself needing to ask them to customize the tool to accommodate what I think new law requires.

What problems is the product solving and how is that benefiting you?

I'm primarily using Wirewheel for 3 purpose: (1) a public-facing trust center that houses documents I want to disclose to customers. (2) a privacy impact assessment tool (where I utilize multiple PIAs for various purposes - internal and external), and (3) processing and tracking individual rights requests.

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Legal Services

WireWheel Review

Reviewed on Jun 24, 2022

Review provided by G2

What do you like best about the product?

The people are WireWheel are definitely what make it great. Everyone from the sales and project management teams, to the engineering teams. They all deeply care about the product and customers, and care about ensuring it works as intended and that the customers' needs are able to be met.

What do you dislike about the product?

The system seems geared towards a smaller type of organization. The tool can be slow at times, and a little buggy. The upshot is that their teams are incredibly responsive whenever there is the slightest issue, and have always come through with a solution.

What problems is the product solving and how is that benefiting you?

WireWheel is solving the issue of allowing us to document our records of processing assessments on a global and company wide scale. We have been about to completely custom build the ROPA questionnaire that we needed based on global regulatory requirements across multiple business units and areas of focus.

Recommendations to others considering the product:

WireWheel is a growing business and their technology is getting better by the day. They are priced competitively, and they are definitely worth it. Their support is second to none, and while it may take a little longer to build out the template or customize what you are looking to do, if you are patient, you will get the results you are looking for. I think they are perfectly situated for small to medium sized shops at the moment, and are getting to the point where they can handle larger sized shops.

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Consumer Goods

Good support and service, needs some UX improvements

Reviewed on May 18, 2022

Review provided by G2

What do you like best about the product?

The support they assist to alleviate and address any issues. In addition, they're proactive and keep us informed ahead of time about new regulations coming down the pipe to prepare for and help through that process.

What do you dislike about the product?

The product itself has some usability challenges for the day-to-day rep that is handling data requests. It's a combination of poor information organization (eg - why is the email address located somewhere separated from all other data to satisfy a data request) and unclear intent to what consequences of making changes do. Working with our CSM also shows how challenging it can be to use the administrative parts of the portal.

What problems is the product solving and how is that benefiting you?

WireWheel helps us stay compliance with data privacy regulations in the United States. The speed in which we were able to get up and running has been invaluable.

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Paul B.

Flexible vendor willing to go the extra mile!

Reviewed on Jul 01, 2021

Review provided by G2

What do you like best about the product?

Wirewheel has been very flexible with helping us implement a privacy solution on Shoes.com in a short time. We needed to migrate to a new data privacy platform, and Wirewheel jumped in without hesitation and has been a great partner throughout the integration. They are great partners willing to go the extra mile when we have any questions or concerns.

What do you dislike about the product?

Since we have a smaller team working on CCPA, we need guidance on rules and regulations as they're introduced, including when they go into effect, how it affects our current integration, and how we can integrate/upgrade our existing platform.

What problems is the product solving and how is that benefiting you?

We've implemented an end-to-end data privacy solution that will help us to automate privacy requests in the future and account for customer data in all of our systems.

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Ryan P.

Ryan Pershad - Global Operations Manager - GetSwift - WireWheel Review

Reviewed on Mar 05, 2021

Review provided by G2

What do you like best about the product?

Operationalizing what would usually be a set of tasks with oversight by legal teams. WireWheel allows for our central operation team to handle oversight with minimal colleagues needed.

The platform was also easily scalable across many different products/divisions that I oversee. What was extremely important was the different regions and the location of the user base. This allow us to tailor specific "Trust Centers" for specific products.

What do you dislike about the product?

I think there could be room for real time updates and information about global privacy regulation.

If I do not have a immense amount of privacy requests there is really no reason for me to login and try to engage with the platform.

What problems is the product solving and how is that benefiting you?

A workflow that allows us to have real answers and processes if we had to engage with a regulator. We have gained extreme insight into the possible pitfalls of privacy regulation and how to handle those problem areas.

Recommendations to others considering the product:

No brainer if you have limited time and resources.

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