Cloudaware SaaS Contract

I use CloudAware as my FinOps solution to help me manage cloud billings and also to manage multiple clouds from one place.

I use CloudAware to manage multiple clouds from one centralized hub, whereby it helps me to bring my AWS, my Google Cloud, and my Oracle into one solution to have a stable FinOps, to understand how I spend on clouds, where to reduce, and also to bring in more integrations with other tools for security.

I also use CloudAware alongside CloudFlare to provide security to my endpoint environment in my clouds, especially Kubernetes, which is essential for my operations.

CloudAware has positively impacted my organization by reducing our cloud spending, meaning it has lowered our budget by 15%, which is a significant improvement.

CloudAware helped reduce my cloud spending through better visibility because we are able to trace all cloud logs and cloud usages, so we basically know where we use more and how to optimize effectively.

The best feature of CloudAware is cloud logs, which allow me to trace all logs for different clouds from one solution. For example, I can easily know what I did, what happened from AWS, what happened from Google Cloud, and what happened from Oracle from using one solution. I also appreciate the professional user interface for reports because I can easily understand the cloud usage reports from just one view and one click from CloudAware.

I find myself using centralized log tracing more often because it helps me to determine the pricing and determine the FinOps to determine the cost of my cloud usage, especially for the next billing period, making it a crucial part of my workflow.

Its AI capabilities are quite good, which show potential but also room for improvement.

I feel the AI governance and security is acceptable because it has what is called multi-tenant data retention, whereby its AI does not read data from different people. It only reads isolated information for my own use case, which is a crucial feature.

The accuracy and reliability of output from CloudAware are impressive because it has natural language processing, making it effective.

I think CloudAware can be improved in the mobile readiness because the solution currently is not mobile-friendly. If I want to access more reports and more dashboards, I need to use a computer, which can limit accessibility.

I chose 9 out of 10 because they need to work on mobile friendliness, which is an important aspect for users on the go.

I have been using CloudAware for three years, which has significantly helped my work.

CloudAware is stable; I have not seen any downtime, which is critical for maintaining productivity.

CloudAware is scalable, whereby it is always up and running, accommodating our growth seamlessly.

Support from CloudAware is responsive when I contact them, which enhances the overall experience.

On a scale of 1 to 10, I would rate the customer support a 10 because they consistently help us effectively.

I have seen a return on investment, specifically money saved by 15.8%, which is an excellent metric for assessing its value.

I purchased CloudAware through the Google Cloud Marketplace, making the acquisition straightforward.

Pricing is quite affordable for medium enterprises, and the setup was straightforward, allowing for easy integration into our processes.

I give CloudAware a nine out of ten based on my experiences, reflecting my overall satisfaction.

CloudAware is deployed in my organization on a public cloud that is Google Cloud, which aligns with our operational strategy.

If you are looking to use CloudAware for managing your FinOps, then it is the best solution. However, you need to be aware of the pricing because most cloud integrations come at a very high cost of 20 USD per month, which can be too expensive compared to the cloud that you use on your own.

CloudAware serves as a centralized platform where we can monitor AWS, GCP, and Azure, allowing us to monitor all cloud environments in one place.

It functions as a hub where developers can track security vulnerabilities by monitoring permissions and resource provisioning. CloudAware is used for tracking environment billings and compliance.

When we plan for newer infrastructure, we need to consider the billing and compliance requirements. CloudAware helps check the budget and tracks resource usage, which are integral for DevOps and MLOps lifecycles.

The valuable aspect of CloudAware is its FinOps functionality. It helps maintain the budget on the cloud side, which is crucial since cloud budgets can be substantial. CloudAware supports cost management at a granular level, reducing the need for finance personnel and enabling teams to focus more on operations. It also offers reporting and dashboard capabilities that are easy to use and customizable.

The best features CloudAware offers include billing and amount estimation. The user interface is very easy to track and understandable, making it useful for both technical users and management. Additionally, CloudAware's accuracy and reliability in output are impressive, providing consistent and accurate data.

CloudAware can be improved by offering more free options or reducing pricing, as startups may find the cost high. For 50 servers, they charge $200, which is quite high. CloudAware would benefit from some AI capabilities, which are currently lacking.

While the customer support is excellent, the general market has many tools, and CloudAware's high pricing relative to its features could be a sticking point for some organizations.

I have been working in my current field for more than five years.

We did not experience any downtime or stability issues recently.

CloudAware supports tracking everything at a granular level, which helps manage budgets more effectively, especially when dealing with large teams.

The scalability as a centralized hub provides access to pre-built compliance standards, simplifying resource monitoring across multiple cloud providers.

My experience with CloudAware's customer support is very good. They are very supportive, and their response is quicker than expected. They prioritize email chains and everything quite well.

CloudAware is the first cloud management solution we are using. Previously, we used cloud-native tools, but they were limited to the cloud environment and could not contribute with Azure data.

We are using CloudAware to centralize all our cloud environments.

Integrating CloudAware with our existing systems is quite easy. We can integrate it very easily with just an API call and some trust configurations. It is straightforward with no complications.

CloudAware is deployed in our organization as a SaaS, Software as a Service, over the public cloud. It is integrated with the UI.

We are not self-hosting it and just want to integrate with our cloud environment using the API.

CloudAware has positively impacted our organization by allowing easier management of resources and budgets, enabling better compliance management which potentially reduces costs related to financial operations.

There are plenty of tools in the market, and there are also many cloud-native tools. Even GCP provides a good UI and navigation that CloudAware offers, allowing for easy grouping and monitoring.

I advise others looking into using CloudAware that if you are using multiple clouds and face challenges in tracking costing, vulnerabilities, and permissions, CloudAware is the best solution to monitor everything in a single unified place with customized dashboards.

I would rate this product a 6 out of 10.

CloudAware serves as our main multi-cloud management tool for managing our organization's multiple client platforms that require integration in a cloud form. We are working with over 20 different source types including AWS, Azure, Ansible, Cisco platforms, and ServiceNow platforms. All of these platform integrations and their one-stop management and placement are done on CloudAware.

We are currently using CloudAware because all these platforms come with their own vulnerabilities and threat detection challenges. We perform multiple activities in terms of patch management, costing management, and bringing in compliance and governance across the entire cloud integration. These activities are all performed through CloudAware, our one-stop multi-cloud management solution.

We have platforms of IBM, Microsoft, Azure, ServiceNow, and AWS on which different activities are being performed for operational excellence. Managing all of them at one place is something we are currently doing. We are also using CloudAware for its security aspects to detect foreign intrusions and any kind of impending cyber threats. Our major activity is definitely the comprehensive cloud management, which allows us to have a multiple management database in a real-time manner.

One of the best features that CloudAware offers is complete visibility. When we talk about a one-stop solution for the entire cloud management, CloudAware ranks at the top because I can have real-time visibility of all my platforms in a comprehensible manner that is easy to understand and assess. It also helps us in auto-discovering and normalizing the inventory for our compliance and governance requirements, eliminating a lot of wastage and significantly reducing our security risks. This is crucial as we deal with the government, where security risks are substantial. CloudAware is helping us scale up our cloud integration activities by automating tasks that were once manually intensive and providing accurate and transparent service cataloging. Furthermore, tickets raised on their platform are resolved within 24 to 48 hours, highlighting their responsiveness. This makes CloudAware one of the most cost-efficient platforms in the market, ranking in the top five or top six.

Our tech team has reported a few bugs in certain areas, such as cloud logs. Whenever there are new updates happening on the cloud system, the logs need to be updated regularly, but we sometimes feel there are lapses in terms of log accounts or traces. Once we report the issue, the ticket gets resolved, but a more streamlined cloud logs system would be helpful. Additionally, establishing a full-fledged audit control reporting structure is needed, especially since we conduct risk assessments. The team is working aggressively on these improvements, and I am in conversation with them on a fortnightly basis.

Our tech team has reported a few bugs in certain areas, such as cloud logs. Whenever there are new updates happening on the cloud system, the logs need to be updated regularly, but we sometimes feel there are lapses in terms of log accounts or traces. Once we report the issue, the ticket gets resolved, but a more streamlined cloud logs system would be helpful. Additionally, establishing a full-fledged audit control reporting structure is needed, especially since we conduct risk assessments. The team is working aggressively on these improvements, and I am in conversation with them on a fortnightly basis.

For user experience, I would advise their team to organize more orientation workshops and feedback sessions on a weekly basis. Currently, they take place monthly, but aggressive training on navigation, data reading, and understanding matrices is essential for newcomers. Enhancing training and capacity building is crucial, and there are no significant issues with integration, but further enhancement of integration features could also be beneficial.

I choose 8 out of 10 because while the functionalities and features are excellent, there are areas that need improvement in terms of capacity building, training, and developing new features. Additionally, addressing the downtime issues, especially on weekends when our operations often run, is crucial to avoiding data access disruptions during busy periods.

I have been using CloudAware for the past two years in this organization on a personal level, but before that, I have a total experience of approximately more than six years in running and operating CloudAware.

CloudAware is absolutely stable and reliable, allowing us to integrate multiple systems quickly with less downtime compared to before. CloudAware has indeed added stability, particularly regarding API integration processes.

CloudAware's scalability meets our organization's growth and changing needs. Initially, we started with 10 cloud systems, but now we manage approximately 30 to 35, requiring more customization. The flexibility of the CloudAware team complements our evolving governance and compliance requirements.

Customer support is decent but operates five days a week, and I request them to extend it to 24/7 to enhance ticket resolution speed. They are quick in resolving issues but could improve by offering support every day of the week.

Previously, we used a third-party in-house solution, but it was too expensive and not mature enough for our needs, which is why we moved away from it.

For accuracy and reliability, I give CloudAware a rating of 98% to 99%. We have not faced erroneous input or errors in data logs captured by the system, and our clients rely heavily on it due to its transparency.

We have definitely seen a return on investment, with net annual savings exceeding 2 CR compared to before using CloudAware. Our workforce has been reduced to half, optimizing human resources and improving productivity. CloudAware enhances metrics such as efficiency and scalability, enabling us to bring in more clients.

The savings from CloudAware impact our organization significantly, allowing us to establish a new risk assessment vertical thanks to the funds saved over the past three years. This vertical has been operational for two years and helps us reduce IT issues by leveraging predictive analytics to proactively address potential threats.

My experience with pricing and setup costs is that it is decent—neither too high nor too low. Our initial licensing was smooth, costing approximately $1,000 for basic setup. We renew our agreements annually without issues, but I do feel there is room for better features at a more cost-effective rate to attract more users.

Before choosing CloudAware, we evaluated other options such as ServiceNow, which had a high cost despite good performance, and Device42 for its asset tracking system. We also tested Asset Panda but encountered performance issues, leading us to ultimately opt for CloudAware due to better cost efficiency and features.

My advice to other organizations considering CloudAware is to assess their needs before approaching any cloud management system. It is vital to establish foundational pillars such as patch management, operational excellence, and compliance before committing. I recommend trying their 30-day trial, which can be extended, to ensure it meets your requirements without any initial cost.

I recommend that organizations consider CloudAware as a backbone for their cloud operations. With its ongoing updates to meet current needs and its relevance to organizational requirements, it is worth exploring and experiencing performance firsthand. I give CloudAware an overall rating of 8 out of 10.