Sold by: Bubbl
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Bubbl for public transport is a location-based notification platform with two key components. An SDK that plugs into an existing iOS or Android app, and a dashboard that lets operations and marketing teams draw geofences around stations and platforms, triggering notifications when passengers enter or leave. Recipients can be passengers or station staff, such as platform teams, alerted when a passenger who has requested assistance arrives.
Overview
Bubbl turns location into a trigger for the right message, sent to the right person, in the right place.
The platform has two parts. An SDK that integrates into an existing passenger or staff app on iOS or Android. And a dashboard where operations and marketing teams build campaigns, drawing geofences around stations, platforms, concourses, car parks and terminals, then setting what happens when a device enters or leaves one. Triggers work on entry and exit. When a passenger crosses a geofence, Bubbl can deliver a notification on the spot: a platform change, a replacement-service map during disruption, a quieter-route prompt at a busy interchange, or a survey after the journey. Notifications support image, video, audio, survey and text.
The recipient does not have to be the passenger. A geofence can route a notification to staff instead. For example: a passenger using a rail operator's app flags in their account that they need assistance at a particular station. When they enter the station perimeter, Bubbl sends an alert to the station staff app so the team can meet them, while the passenger is not notified at all. The same pattern fits crowd build-up on a platform, a VIP arrival, or any moment when staff need to act on a passenger's location rather than message the passenger.
Integration is a single SDK install, typically under 30 minutes. After that, campaigns are built and changed from the dashboard with no further development work, so geofences and notification rules keep pace as timetables and services change. Bubbl runs on AWS. Reporting is real-time with audience segmentation and reusable notification templates. Bubbl delivers 86% higher engagement than standard push notifications, with up to a 4 x improvement in 30-day retention.
Highlights
- Notify passengers based on location: Draw geofences around stations, platforms, concourses and terminals. When a passenger enters or leaves one, Bubbl delivers a notification on the spot: a platform change, a replacement-service map during disruption, a quieter-route prompt at a busy interchange, or a post-journey survey. Entry and exit triggers, with image, video, audio, survey and text formats.
- Send the alert to staff or the passenger: A geofence can notify the operations team instead of the traveller. When a flagged device crosses the boundary, the alert lands in the station staff app - web or mobile - so the team can act while the passenger is left undisturbed. Common uses: a passenger who has requested assistance, a VIP arrival, or building crowds on a platform.
- Live in about 30 minutes, managed from the dashboard: Integration is a single SDK install for iOS or Android. After that, geofences and notification rules are built and changed from the dashboard, with no further development needed, so they keep pace with timetables and service changes. Real-time reporting, audience segmentation and reusable templates are built in. Hosted on AWS.
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Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
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Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Bronze License | Bubbl Bronze License | $0.01 | |
Silver License | Bubbl Silver License | $0.01 | |
Gold License | Bubbl Gold License | $0.01 |
Dimensions summary
This listing offers three license tiers: Bronze, Silver, and Gold. You buy them under a contract on a per-unit basis. The subscription scales to the number of your app users, so higher tiers fit larger audiences. Each tier gives you the same core setup: a location-based push notification platform that plugs into your existing iOS or Android app through an SDK, with a dashboard to build geofenced campaigns. Choose the tier that matches your user volume and campaign needs.
Top-of-mind questions for buyers
The subscription scales to the number of your app users. Higher user counts point you toward higher tiers. Each license is billed per unit under a contract. Pick the tier that matches your app's audience size. Contact the vendor to confirm the exact user thresholds for each tier.
You buy licenses on a per-unit basis under a contract. Each unit ties to the platform that plugs into your existing iOS or Android app through an SDK. The subscription scales with your app user base. Contact the vendor to confirm how many app users one unit supports at each tier.
The subscription scales to the number of your app users, so growth can push you toward a higher tier. The three tiers share the same core platform and dashboard. The data does not state whether tier changes happen automatically or need a new purchase. Contact the vendor to confirm the upgrade process.
www.bubbl.tech
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Support
Vendor support
Onboarding starts with a setup session to map the target stations and geofences and confirm how the SDK fits the existing app. Most integrations go live within 30 minutes of the install. Support is available through email at transport-support@bubbl.tech . Engineers are on hand Monday to Friday, 09:00 to 18:00 GMT, for integration help, geofence configuration and reporting questions. Documentation covers SDK installation, geofence and trigger setup, the staff-notification routing model, and data handling and privacy. Enterprise networks get a named contact and direct access to the engineering team for larger rail, bus and multi-modal rollouts.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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