Kong Gateway Enterprise

What do you like best about the product?

The biggest benefit for me is the reduced API latency, which is especially useful when handling millions of requests per day. It also supports both REST and GraphQL. Overall, the standout feature is its performance.

What do you dislike about the product?

The biggest con, in my opinion, is the high licensing cost. For a small organization with a small team, this can easily become one of the largest expenses. Also, if the team doesn’t have prior gateway experience, it can be difficult for them to get hands-on and get up to speed.

What problems is the product solving and how is that benefiting you?

It has helped our organization manage high throughput and address latency issues. It also feels more secure. Another major factor is scalability. For a mid-level organization, it’s amazing to have Kong Konnect.

What do you like best about the product?

I really appreciate how Kong Konnect takes on cross-cutting concerns and lets the gateway manage OAuth2 and rate limiting, which means I don't have to code them into every service. It's incredibly freeing to know that new services can inherit a uniform security posture and be production-ready without my having to code bespoke protections. The speed of Kong Konnect is impressive, and watching the Kong Ingress Controller automate routing configuration through Kubernetes-native resources and GitOps is a real turning point for me. The OIDC and Rate Limiting plugins saved us from a long stretch of custom development and secured new services without affecting performance. I also value the plugin ecosystem, which allows me to extend the gateway's capabilities through configuration rather than code, making enhancements a simple reviewed commit instead of a major project. The setup was pretty smooth overall.

What do you dislike about the product?

My reservation lies with the drift away from a fully supported open-source model. It nudges teams toward Enterprise and Konnect licensing sooner than planned, and for smaller projects, that shift carries real overhead. Weighing cost against the production-grade features we cannot do without has complicated our longer-term roadmap more than I would like. The pull toward Enterprise licensing forces me to weigh production-grade features against cost earlier than I would like, which means some smaller client environments that could once ride on open source now face a spending decision before they scale, complicating how I sequence fabric rollouts across the roadmap.

What problems is the product solving and how is that benefiting you?

I use Kong Konnect to offload authentication and rate-limiting tasks, allowing new services to become production-ready quickly. Its automation with Kubernetes and GitOps streamlines routing and security configuration, freeing me to extend the network instead of rebuilding protections repeatedly.

What do you like best about the product?

simplifies API management by providing a user-friendly platform with strong security, monitoring, and scalability features

What do you dislike about the product?

it takes time for new users to become fully comfortable with all configuration and Mgt. options and finding some specific settings , troubleshooting issues , time consuming for doing some settings due to multiple screens

What problems is the product solving and how is that benefiting you?

During month-end closing, we process a large volume of vendor invoices and GST-related transactions. Kong Konnect helps monitor the interfaces between SAP and vendor management applications, reducing manual follow-ups and helping IT teams resolve issues faster.

What do you like best about the product?

The best thing I like about Kong Konnect is that it simplifies API management and has a clean interface. With Kong Konnect, I’ve reduced manual data transfer between my CRM and marketing platforms, which has made my workflow more efficient and better organized.

What do you dislike about the product?

There’s nothing I dislike about this product now. Still, when I first started using it, I found it pretty challenging because it has so many features that needs experience in API category., and it took me some time to figure out how to use them properly.

What problems is the product solving and how is that benefiting you?

It helps reduce manual work by connecting different tools and keeping all the data flowing smoothly between systems. This has made my workflows more organized and efficient, and it also saves me time when I’m managing a large amount of lead data.

What do you like best about the product?

t provides a single platform to manage APIs, gateways, developer portals, and analytics, which simplifies operations and improves visibility across services.

What do you dislike about the product?

adding multiple routes on service it is unable to sort with name or date

What problems is the product solving and how is that benefiting you?

Kong Konnect solves the problem of fragmented API management by providing a centralized platform for governance, security, and monitoring. This has made our API operations more efficient, reduced manual effort, and improved reliability.