Sold by: Faclon Labs
Deployed on AWS
Bruce is the end-to-end agentic AI platform for industrial operations - connecting your data, ontology, and rules to run human expertise at scale, responsibly.
4.6
Overview
Bruce - Industrial Intelligence Platform
One platform to capture how your experts think, run it across every site and shift, and govern every decision end to end.
Why it's needed.
Industrial expertise is trapped in people, documents, and disconnected systems. Your best operators can't be everywhere. SOPs sit unread. Tribal knowledge walks out the door when people retire. Decisions get made inconsistently across shifts, sites, and teams. AI alone doesn't fix this. It needs structure, rules, and domain knowledge to be useful. Bruce provides that.
The Bruce Stack.
Seven layers that work together to turn industrial expertise into autonomous, governed operations.
Ontology Builder. Ingest data from databases, sensors, documents, APIs, and the web. Structure it into a connected knowledge graph with data vectoring, correlations, and context enrichment. Built-in security and role-based access control. This is how Bruce understands your operation.
Model Foundry. Bring your own LLM keys, use your own models, or connect to AWS Bedrock. One unified layer to manage every AI model your agents need.
Skills. Teach once, run forever. Expert decisions encoded into reusable, governed workflows. Process orchestration, agent studio, data orchestration, dynamic data collection, and domain expert simulation.
AURA. Voice-first AI agents for floor teams. Multilingual. Hands-free access to your operations, knowledge, and workflows.
Integrations. Inward and outward. Databases, ERPs, SCADA, PLCs, MCP servers, LLM providers, AgentKit, n8n, Teams, Zoom, and third-party tools. Bruce connects to what you have and exposes what you build.
Responsible AI and Validator Engine. Safe connectors, safe agents, no data oversharing. Hallucination management, maker-checker validation, memory for continuous learning. Every agent output is verified before it reaches your operations.
Bruce Can. The workspace where it all comes together. Connect MCP servers, configure agents, and orchestrate outcomes the way your people need them delivered.
Teach. Run. Trust.
Teach it. Show Bruce how your expert handles a situation. SOPs, decision trees, rules, tribal knowledge. If you can describe how the work gets done, you can build the agent that does it.
Run it. Agents run 24/7 across every site and every shift. They monitor conditions, make decisions, trigger actions, and escalate when something needs a human.
Trust it. Every decision is explainable. Every action has an audit trail. Maker-checker validation is built in. Hallucinations are caught before they reach operations.
Works with your existing SCADA, PLCs, sensors, ERPs, and documents. Deploys in weeks, not months. No rip-and-replace.
Highlights
- Teach Once, Run Forever - Build reusable AI skills that simulate your domain experts. Your best operator's knowledge, running 24/7 across every site. No retraining.
- Model Foundry + Ontology Builder - Unified LLM repository with BYO keys, custom models, knowledge management, graph structuring, and data vectoring. All your AI, one control plane.
- Responsible AI, Not Optional - Maker-checker validation, hallucination management, MCP-based privacy architecture. Your AI explains itself, stays in its lane, and never shares company data.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month | Cost savings % |
|---|---|---|---|
Bruce | Bruce is the end-to-end agentic AI platform for industrial operations - connecting your data, ontology, and rules to run human expertise at scale, responsibly. | $1.00 | 88% |
Dimensions summary
This listing has one pricing dimension, billed under a contract. You purchase Bruce in Units, so your cost scales with the number of Units you commit to. Bruce is an agentic AI platform for industrial operations. It connects your data, ontology, and rules to run human expertise at scale. Because there is a single dimension, pricing is not split into tiers or instance sizes. You adjust your total commitment by changing the quantity of Units. To size the right number of Units for your operations, contact the vendor.
Top-of-mind questions for buyers
The listing bills by Unit under a contract, but the pricing table does not define what one Unit maps to in concrete terms, such as a connected asset, user, or data source. To size the right number of Units for your operations, contact the vendor.
Your cost scales with the number of Units you commit to. Adding capacity means committing to more Units, which raises your total contract cost. The listing does not publish per-Unit thresholds or automatic scaling rules, so confirm how added assets map to Units with the vendor.
Bruce is an agentic AI platform for industrial operations. It includes conversational Q&A on plant data, a knowledge graph that reasons over asset ontologies and manuals, and workflow tooling that automates report generation, anomaly summaries, and work order creation. Insights can feed control workflows or dashboards.
www.faclon.com
Helpful?
Vendor refund policy
For refund related queries, please reach out to: support@faclon.com
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Every Bruce customer gets hands-on support from a team that understands industrial operations.
-
Hours: 9:00 AM - 5:00 PM EST, Monday - Friday
-
Channels: Email, phone, and live chat
-
Coverage: Technical guidance, onboarding, integrations, bug fixes, and platform performance
-
Critical incidents: Emergency support available outside business hours
-
Contact: support@faclon.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
The world's most experienced independent DigitalRoute consultancy. We provide highly skilled and cost-effective subject matter expertise for use-cases and products leveraging DigitalRoute technology.
By Braze
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work, 2024 Fortune Best Workplaces for Women by Great Place to Work and was named a Leader by Gartner in the 2024 Magic Quadrant for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices.
FREE COMPANY SAMPLE REPORT PROVIDED
1. Credit report generated using public data sources (does not require consent).
2. Available for any commercial entity globally (200+ countries).
3. Includes Company profile, detailed financials, directorship info and more.
Purchase order for any specific entity might require 2-3 working days depending on countries. Do reach out directly to CTOS Basis team for any specific company order.
ARCUS Cache Cluster - 10-Day Free Trial: Experience the power of ARCUS, an open-source in-memory cache cluster based on memcached, running on EC2.micro instances. Get started with a fully managed cache solution that supports advanced data structures and automatic scaling.
Customer reviews
Anish K.
A unified IoT platform providing seamless connectivity for all assets and devices
Reviewed on Jan 23, 2026
Review provided by G2
What do you like best about the product?
I like Faclon Labs for its no-code setup, easy dashboard creation, wide range of widgets, simple reporting through templates, great customer support, and support for third-party gateways/Sensors.
We have relied on this platform for the past 4–5 years without any issues, and it has consistently delivered close to 99.9% uptime.
We have relied on this platform for the past 4–5 years without any issues, and it has consistently delivered close to 99.9% uptime.
What do you dislike about the product?
The gateway can be improved by adding a remote access option, simplifying configuration modifications.
What problems is the product solving and how is that benefiting you?
We are a solution integrator company partnered with Falcon, delivering projects across Africa. We primarily use Falcon software for Energy Management Systems (EMS) and fuel monitoring. The platform provides automated reports and alerts, helping our clients improve operational efficiency.
Ankit S.
Meaningful Innovation Practical, Impactful Work Growing and Purpose-Driven Innovation with Impact
Reviewed on Jan 23, 2026
Review provided by G2
What do you like best about the product?
What I like best about Faclon Labs is its focus on building innovative solutions that solve real-world problems, while fostering a culture of collaboration and continuous learning.
What do you dislike about the product?
As a growing organization, Faclon Labs is still refining some of its processes, which is a natural part of scaling and development.
What problems is the product solving and how is that benefiting you?
Faclon Labs focuses on solving practical, real-world problems through technology and innovation. By creating efficient, user-focused solutions, the company helps improve workflows and outcomes, which benefits me by enabling better productivity, learning, and exposure to meaningful problem-solving.
Anil L.
Faclon Labs Delivers Tailored Solutions with a Dedicated, Responsive Team
Reviewed on Jan 23, 2026
Review provided by G2
What do you like best about the product?
Faclon Labs provides solutions that fit our needs, and they also help implement them while taking the time to understand the underlying pain points. The team is dedicated, and based on our feedback, they made the necessary tweaks and changes.
What do you dislike about the product?
The water‑level sensor system is working well and has noticeably improved how we monitor the terminal roof. The main drawbacks are occasional minor fluctuations in readings during heavy rain and the fact that it depends on stable network connectivity. Overall, it’s a strong solution, and with a few targeted upgrades—such as better data filtering, offline data logging, and more robust analytics—it could become even more effective.
What problems is the product solving and how is that benefiting you?
Faclon Labs helps address key water‑management challenges by offering real‑time monitoring and data‑driven insights through IoT sensors and intelligent automation. Their platform helps reduce water losses, improve distribution efficiency, and strengthen operational decision‑making. For us, this means clearer visibility into water conditions, the ability to act in a timely way, and support for more reliable, sustainable maintenance practices.
Manufacturing
Faclon Labs Delivers Fast, Clear, and Effective Customer Support
Reviewed on Jan 22, 2026
Review provided by G2
What do you like best about the product?
I really appreciate how Faclon Labs prioritizes customer support, with quick response times, clear communication, and effective resolution of any issues that come up.
What do you dislike about the product?
I don’t have any major concerns. That said, making a few minor improvements to response turnaround during periods of high demand could add even more value.
What problems is the product solving and how is that benefiting you?
Faclon Labs Delivers Fast, Clear, and Effective Customer Support
Yuvrajsinh J.
Strong Technical Ownership and Scalable, Hands-On Problem Solving
Reviewed on Jan 22, 2026
Review provided by G2
What do you like best about the product?
Strong technical ownership, focus on scalable solutions, and a culture that encourages hands-on problem solving
What do you dislike about the product?
As a growing team, some processes and technical standards are still evolving, which creates opportunities for improvement
What problems is the product solving and how is that benefiting you?
Falcon Labs is enabling IT-OT infrastructure for the LSAW plant by integrating legacy PLCs like Siemens S7-300 into modern data systems. This benefits me by giving hands-on experience in industrial networking, legacy system integration, and real-time data acquisition