Sold by: Vocalcom
Vocalcom’s teams wield their expertise in contact center technology and your industry to make your plans unfold smoothly.
Overview
Vocalcom Hermes Essentials Get started pack
Your first steps with a business goal driven CX solution, will boost the performance of your Customer Experience operations, using Vocalcom global team of experts in Customer experience, including customer service, sales and marketing in 47 countries.
With a simple pack, featuring 10 days of co-creation with our global expert team, we will jointly design, build and test your initial business driven routing strategy, IVR configuration, Business intelligence console, agent and user experience, train the trainers program, and get you up and running with UAT and assisted go live.
Highlights
- Our teams’ mission is to understand your business and your needs in order to deliver the most appropriate solution.
- Easily deploy your contact center with support from our customer experience experts and our project management methodology.
- Optimize your contact center’s activity, practices and performance with our Customer Success Management teams’ support.
Details
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Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
We offer 24x7x365 customer service in 47 countries. Please contact sales-aws@vocalcom.com for further details.
Software associated with this service
By Vocalcom
Your business goals driven Customer Experience solution for Customer service, Sales and Marketing contact centre operations, made simple to deploy and use.