Overview
Vocalcom Hermes Essentials Get started pack
Your first steps with a business goal driven CX solution, will boost the performance of your Customer Experience operations, using Vocalcom global team of experts in Customer experience, including customer service, sales and marketing in 47 countries.
With a simple pack, featuring 10 days of co-creation with our global expert team, we will jointly design, build and test your initial business driven routing strategy, IVR configuration, Business intelligence console, agent and user experience, train the trainers program, and get you up and running with UAT and assisted go live.
Highlights
- Our teams’ mission is to understand your business and your needs in order to deliver the most appropriate solution.
- Easily deploy your contact center with support from our customer experience experts and our project management methodology.
- Optimize your contact center’s activity, practices and performance with our Customer Success Management teams’ support.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
We offer 24x7x365 customer service in 47 countries. Please contact sales-aws@vocalcom.com for further details.
Software associated with this service
Hermes Essentials
By Vocalcom
Your business goals driven Customer Experience solution for Customer service, Sales and Marketing contact centre operations, made simple to deploy and use.